Twinkledeals 

I have loved the quality and look of everything I have purchased. I have made multiple purchases from twinkle deals. The clothing is true to size and great quality.

Very bad service my order has been at south African customs office since the 8th of may, mind you I ordered the product on April the 7th. so clearly if you want to order something with them you have to order six moths in advance. You can send customer service as many messages as you want it wont make a difference. HORRIBLE SERVICE!

I have ordered from twinkle deals several times and every shipment came in about a month to both the CZ and USA. Most of the clothes were ok and a few required a trip to the tailor in order to fit right. I never picked items that were difficult to sew as I knew they would be complete crap upon arrival. The 3 star rating is because usually one or more items was sold out and they would issue a credit and I would use said credit on the next purchase. My last purchase was mostly covered by credit and $8 was paid in cash. All of the items were sold out so I cancelled the order and asked for a refund of the cash and wallet balance. I was only refunded the $8 cash I paid and the credit balance was lost. I received no response about the credit refund so I have chosen to stop making purchases from them.

Not too expensive but nice quality and trendy. I bought amany dresses there... excellent products and customer service!

not everything is available that you try to buy and is slow arriving

Easy website to use, just need patience because shipping to USA takes quite a while, that's why only 4 stars.

I ordered a nice striped bikini, which was delivered after 2 months.
As it appeared to be the wrong size I mailed Twinkledeals with the request to inform me how to return the bikini and how to get my money back.
The only reply was 3x a similar mail with the question what was wrong and the question send them a photo of the bikini. unuseful in this case.
In the meantime I replied twice but up to now no news about how to handle.
Not a reliable company............

It is impossible to sign in to my Twinkledeals account.

23 May 2017d I am glad that Twinkledeal has refunded the money.

Actually I have never had a worse shopping experience.
I ordered 3 items early in February, hoping to have them for my holiday on 21st March. Nothing had arrived by then. They emailed me to say one item was unavailable, so I asked them to cancel the order for it, but the very next day they said it had been dispatched, so I could not cancel, and it has not arrived. they said I had to wait till 15th May before they would accept that the item was lost. I think they have now sent me a refund, but the refund I received did not mention it was from twinkledeals. They emailed me specifically asking me to improve my review however I don't think having to wait over a month for products to arrive and 3 months before they accept that an item is missing is acceptable, (NB, sometimes if i order something from Amazon it arrives the same day!) So I would still advise everyone not to risk buying from them, although I am very pleased for people who have received nice things. The 2 items that did arrive while I was away were completely different sizes. The item size medium was larger than the item size large. However I was pleased with one of the items, which luckily fitted nicely and looks lovely. I will not be ordering anything again and could not face the prospect of needing to return an item.

On my last order I ordered three articles. The order arrived within the time limit, the colors are the ones I ordered, the fabric is very good and the size is correct.
I love the three items and will buy again.

Order was shipped 29-03-2017. Not yet received !
Have been in contact with the customer service for many times.
They only say sorry, but there is till now ( 12-05-2017) no solution.
I read that more customers have the problem of no delivery, so I lost my confidence in Twinkledeals !!!!

Only part of my order recieved after nearly 6 weeks . Impossible to contact using customer service pages. !!!!!! Hours wasted trying to contact. Disappionting customer service contact. Still waiting for complete orderr.

UPDATE - satisfactory solution offered and agreed , thankyou.

Always excellent clothing and service and enjoy Twinkle Deals website. Very satisfied with my purchases and clothing is awesome. Thank you!

I only received part of my order some items missing (They don't give you your money back). Clothing ordered came in wrong colour. Clothing colour and matrial not quite like in photos. Difficult site to contact back when delivery goes wrong.

DONT BUY ANYTHING HERE!!!!!!!

I loved my dress and had a great customer service experience!

Great company,
Deliveries on time, great service, good quality. love it

Im giving this company the full 5 stars! I ordered something I was not completely happy with. I just emailed the customer service and within 24 hours they replied me with a very generous offer! Im extremely happy with their customer service!!! And i will be buying from them again!!! Special thanks to Kailtlyn (the very polite and nice woman that helped me)!

I placed an order 21st February 2017. This order has still not arrived when I emailed them 14th March 2017 and i was advised that they had until 23rd April to get this to me. This has still not arrived. I am unable to log on to the website to check for the order update now too.

Very bad customer service they should have followed up to see if this had been received within the specified time period when I said it hadn't arrived but they haven't. Takes forever to get a response.

To be honest I don't even want the order now i just want my money back.

Signed

Disappointed Carol

Ordered 7 items from them only 3 turned up using paypal I was forced to take partial refunds, this company is stealing from people do not use.

Aside from some tracking issues and a heated discussion and slow response with trying to change the shipping address, which was partially my fault for not having it shipped to my alternate address in the first knowing I was on a time crunch as I had a beach/pool vacay booked, the service was good.

I love the quality of the swimsuits. They are well made and look as pictured on the site. as with shopping anywhere sometimes mishaps happen while during production and out of the 6 swimsuits I bought 1 fit small and 1 had a faulty zipper.
A refund was quickly issued and I was able to order replacements suits for both, and just had to send photo's of the items rather then a very lengthy return process.
Overall I had a good enough experience and absolutely love that the sizing was spot on other then the 1 suit of course.
I have already made a few other orders from here and been perfectly happy.

Delivery was on time and all products are as described. I didn´t have any problems. This was great. So far I love this store, and I am definitely buying more for sure. Keep up the good work!