While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just fitted behind two radiators starting the forth one one tomorrow no problems with the adhesive it works well only comment the inner vertical strips could do to be wider . when cutting to siz... See more

Rated 5 out of 5 stars

many thanks Twistfix, from the time that Dave from tech rang me back very promptly, gave sound advise regarding a current customer task, ordered and received the appropriate solution the very next d... See more

Rated 5 out of 5 stars

Being my usual self, I didn't measure the width of the house wall properly (outside wall to inside tiled wall?) thus I bought wall ties too long. On checking, realised what I had done, phoned Twistfix... See more

Rated 5 out of 5 stars

Easy online ordering process. Very prompt delivery to Ireland and at a reasonable ( i.e. non-inflated! ) postal cost. Since product only arrived today I have yet to use but initial inspection is p... See more

Company details

  1. Hardware Store
  2. Waterproofing Company

Information provided by various external sources

Welcome to Twistfix, an online store for the supply of specialised building products to the construction and refurbishment industries. Twistfix supplies an array of best quality and easy to use products for specialist contractors, conscientious builders who are looking to widen their skill base and even the competent do-it-yourself enthusiast. Twistfix damp proof products make damp proofing walls quick, easy and cost effective. Buy crack reinforcement ties or a wall crack repair kit for repairing cracked walls at trade prices. Select from a range of professional replacement wall ties or buy tanking membranes for waterproofing walls in a damp cellar or basement.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

My first and only attempt at using the product (Expanding foam filler kit) was disastrous. I tried to apply it to wooden surfaces (vertical and ceiling), and 75% of it fell straight to the floor and was wasted, despite moistening the surface, as advised. I'm sure it is fine for filling gaps, but is quite useless for covering an open surface area which is what I wanted it for. I gave up after using one of the six cans supplied. Perhaps I can return the other five unused cans and the gun for a refund? Otherwise, with delivery and VAT, this was £70 down the drain.

June 6, 2014
Unprompted review
Rated 5 out of 5 stars

Very good service

Order arrive ahead of time and it was well packed and labelled. Not attempted to use the product supplied yet but their service on delivery was great, would use again.

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

Very good

I have bought many items and have found the web pages very helpful and always had a good service.

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

DIY dpc kit

I found this product online, ordered it and had good standard delivery to Belfast. I haven't tried it out yet but as it is a fraction of the cost of having someone in to simply drill holes and squirt in the damp proofing glop I am looking forward to saving money. It appears to contain all I need.

May 11, 2014
Unprompted review
Rated 5 out of 5 stars

I thought your service was very good

After finding the product on your web site. I made a request for someone to call me,which was done the following day .his help & addvice was really helpfull & thats why I perchaced the product & it was dispatched & I recieved it the following morning
which is a very good service

May 5, 2014
Unprompted review
Rated 4 out of 5 stars

PROMPT DELIVERY

UNFORTUNATELY WHEN PACKAGE ARRIVED THE STEEL BARS HAD PIERCED
BAG OF GROUT . RECOMMEND YOU PUT GROUT IN EMPTY TUB.
GROUT WAS REPLACED BY YOU VERY QUICKLY.

April 30, 2014
Unprompted review
Rated 5 out of 5 stars

Seamless

Great online system, with text updates for delivery options. Everything arrived in the expected time frame.

The instructions available online make it very clear how to use the tanking membrane and I have achieved a water tight basement in under a day!

Excellent stuff

April 29, 2014
Unprompted review
Rated 5 out of 5 stars

Easy order fast delivery - job done

This was a simple operation to buy the products as needed for my work. The guys do not over specify the products and tools required and only sell you what is required to do the job. The delivery was the next day where possible and the delivery people kept me informed of when it was expected to arrive.

April 28, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look