TW Plumbing & Heating Reviews 71

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Tom has been so helpful and kept his promise this morning in his busy schedule, he came over to do work at my flat job done ✅ and I’m one of the happy customer😊. Can’t thank you enough Tom. I wou... See more

Rated 5 out of 5 stars

Tom was very quick at fixing our heating. We messaged at 7:30am and he’d fixed the problem by 8:20am. He even asked if we wanted him to put the stuff back into the cupboard that we’d gotten out so he... See more

Rated 5 out of 5 stars

Tom was fantastic, really helpful and professional. He managed to fit us in with very short notice and get us heating and hot water just as the weather was turning and our new born was due. Tom was gr... See more

Rated 5 out of 5 stars

TW plumbing and heating, they were fantastic lads , very helpful with advice and turned up when they said they would. Helped me source my Radiators and pick them up which was very helpful. Great job... See more

Company details

  1. Plumber
  2. Gas Engineer
  3. Boiler and Heating Service

Written by the company

We are local to Ashby De La Zouch, Coalville, Ibstock, Measham, Swadlincote, Melbourne and the surrounding towns and villages. We provide a professional service using fully qualified engineers for the installation of new combi or conventional gas boilers, new oil boilers, boiler servicing/breakdowns and central heating systems.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

71 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 bed all en-suite HMO conversion

Tom, Jim and Matt were excellent on a full 1st and 2nd fix job on a recent 5 bed all en-suite conversion. Working from back to brick and on a 2 story extension. The service was 5 star and communication from them all was first class.
Accommodating a moving schedule due to other trades was never a problem either. I will never go anywhere else for plumbing requirements. Keep up the good work lads.
Thanks
Rich & Nicky

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Tom came to me to check out someone…

Tom came to me to check out someone else's mess they left me with.
Great advice and solutions. I agreed to remove the shower tray to make his job easier.
Unfortunately I found the cause of my leak had rooted out timber joist and claimed on my insurance. They sent in their people so couldn't give Tomthe job. But most definitely will be using again.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

New combi boiler

I needed a new boiler system installed as my old standard boiler had given up. Called Tom after reading reviews, came round gave me a decent quote for installing new combi boiler. Tom and his team worked tirelessly to get the job done quickly and professionally. Would definitely recommend to anyone.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

First class job

First class job. Needed a leaking toilet and taps repairing/replacing. Very quick response. Carried out very professionally and for a reasonable price. Would highly recommend.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Professional service, great advice

Just had a boiler fitted by Tom, really great service and professional job; I appreciated his advice on the various options. Fair pricing but what I really liked is the scoping of the job - he didn’t add on items that weren’t really needed, yet explained the pros & cons of such extras. Would highly recommend & will use again 👍🏻

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

My old boiler was beyond repair

My old boiler was beyond repair, so no heating or hot water. Rang Tom on Friday and he came out same day and gave me a very reasonable quote for new boiler. Tom arrived 8am the following Monday. Old boiler out and new one working by 1pm. No mess. Tom instructed me on the new programmer and set up the guarantee. Excellent service all round

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Tom and his team did a great job of…

Tom and his team did a great job of fitting a new boiler in my physio clinic yesterday! Impressed with his professional service! Wonderful job and cosy warm now in our clinic thankyou! Would thoroughly recommend his services.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from TW Services. Quick and efficient getting my boiler sorted in -6 weather, thanks Tom!

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Work

Booked a boiler replacement before Christmas for work to take place on January 11. Tom arrived at 8 am and quickly started the job. He worked hard all day and by 3 pm the new boiler was up and running and the old flue hole already bricked up. He returned the next day to balance the radiators and check things over. I am very impressed with the standard of workmanship and the tidy working. Communication has been easy and quick and I have absolutely no hesitation in recommending him. By the way, I might mention that his charges are very reasonable.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Combi boiler installed

Tom provided a competitive quote for a new combi boiler and included some additional work at no extra cost. Install team were prompt and courteous and did a great job overall. All completed within a day. Would recommend.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Tom and his team replaced our condemned…

Tom and his team replaced our condemned oil boiler. He fitted us in last minute, moved the boiler to a better position and did a great job. They were all super friendly and polite, and didn’t disrupt our busy household at all. I would 100% recommend Tom.

November 21, 2023
Unprompted review

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