Tyre Pros Reviews 556

My first experience and visit to Tyre Pros Haslemere is a bit pricey, I didn't find the staff very polite and a bit intimidating. I was quoted a much better price elsewhere for wheel alignment and for a temporary fix of budget tyres the amount charged was a bit much. It pays to shop around. My personal experience of tyre pros Haslemere wasn't great. I never visited before and won't visit again.

I recently had the pleasure of experiencing exceptional customer service at STS Tyre Pro, thanks to the incredible assistance from Jason, the Centre Assistant Manager. From the moment I walked in, Jason greeted me with a warm and welcoming smile, immediately making me feel valued as a customer. He took the time to listen carefully to my concerns and provided insightful recommendations, all while maintaining a professional yet friendly demeanor.

What truly stood out was Jason’s dedication to going above and beyond. He not only ensured that my tyre issues were addressed promptly but also took extra steps to explain my options thoroughly, offering transparency on pricing and services without any pressure. His attention to detail and commitment to delivering top-notch service were evident throughout the entire process.

Thanks to Jason's high level of customer care, I left feeling confident and satisfied. His exceptional service has certainly secured my loyalty, and I will undoubtedly be returning for all my future tyre needs. It's clear that STS Tyre Pro values long-term customer relationships, and Jason’s outstanding service is a true reflection of that commitment. Highly recommend this centre for anyone looking for reliable service and a top-notch customer experience!

I’ve been using the tyre centre on the A2 in Rainham, Kent, for many years and they have changed hands a number of times. Have always found them exemplary.

Yet another nail in my tyre, but yet again the guys sorted it out. Ver efficient and friendly, really know what they are doing, thank you Reece

Super smooth. We had a slow puncture in our OSF tyre so booked it in with Tyre Pros St Albans via the Kwik Fit website. Next day (Sat) availability. Car straight up on ramp, thorn found in tyre, tyre repaired in 35 mins, all tyres checked and pressurised. £35 and done.

TIP: if it's your first visit, they are located on Alma Rd not London Rd as the web address will tell you.

Great service as always from the guys at the March depot.

Lady (vauxal Astra)

Good price, they provide customer with a helpfull tyre tread report and give good customer service, recomended!

Had a slow puncture so went to Huntingdon Tyre Pros.
Excellent service. Managed to patch puncture so I could use car and then prompt service to fit 2 new tyres.
Being a woman on her own, I have never been comfortable in these surroundings.
However, the team were friendly, efficient and explained everything to me and put me completely at my ease.
Will definitely use again and recommend.
Thanks again for an excellent service!

Once again, STS Tyre Pros did not disappoint !! I cannot believe how your staff are just also nice, pleasant, helpful, engaging and go that extra mile! The young man who I have previously dealt with for a few years has now left and he has been replaced by Nathaniel Green and pleased to report he is all of the above as well .
Top notch service , care and professionalism once again from STS Tyre Pros in Canary Way Norwich. THANK YOU ( the exact date may be incorrect but it was October ).

Had a puncture which left me with a completely flat tyre; went into the Huntingdon branch and they sorted it out quickly and efficiently. Very impressed with how quickly it was sorted and they were really nice as I was a little flustered. Cannot recommend them enough.

Wanted to give some credit where credit was due for some exceptional customer service received from Tyre Pros Stevenage and in particular Aaron ... this is why I always use these guys!

Always very helpful staff and very efficient. Always use this garage

After getting a slow puncture at work in bishops stortford! I rang around local garages to see if they could repair my tyre so I could get home which is a 45 minute drive. No one would entertain the idea of fixing my tyre that day! ( time was 4pm). So I rang my local sts in Royston and spoke to Geoff, who assured me he would be able to help me, if I could get to the work shop before the end of the day! I arrived in Royston around 17:40pm! And I was back on the road by 17:55pm…. New tyre and all tyre pressure checked. By far the best costumer service around. This is not the first time Geoff has saved the day!! Geoff is an asset to this company, and should be used as an example to show other brunches what the standard should be.

Went to change a flat tyre,ordered a brand new one as told that they couldn't repair the flat one because the screw had torn it and when i went back in the afternoon found the brand new tyre fitted on the rim and my rim recently refurbished perfectly totally damaged by the pros,scratched,black paint out and they do not refund me the cost of refurbishment as initially told me.

Flynn was super helpful and friendly. The price {£108 less than a tyre place just up the road) and quickness of ordering was much appreciated by us. Chris in the workshop did a video to show what work was carried out. We were happy with the work and were on our way quickly. Shall definitely use this company again.

The Chesham Branch gave a fantastic service when my daughter’s exhaust fell off. I believe someone even went to collect one of the parts for the exhaust to get her back in the road the same day. The car also required 2 tyres and these were fitted at the same time.

Shocking, local to me on bath rd, no customer service, and dumb and Dummer messing around in workshop, didn't even get served will never enter this joke of a garage again

Just popped into tyre pros to check a tyre that had a small tear. They are very thorough and helpful and have a good sense of humour. Always go here. Great service. Thanks guys for the help and reassurance.

The service at our local outlet is really awful. No communication whatsoever, no response to telephone calls. I have just spent over £300 with them but that is almost of no consequence - I would hope they would treat any customer much better than the bitter fare I have been served. They just have no idea of common civility. It isn't difficult even if they are busy. Frankly if they cannot carry out the work properly they shouldn't take it. That includes communication. They may be understaffed but being polite to customers and making some effort to keep them informed isn't such a hard task, is it?

Fantastic friendly and quick service. Had a split tyre on my way to the station this morning but the team at Lichfield tyre pros had me on my again in half an hour.