Tyre Pros Reviews 556

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and extremely helpful, often going above and beyond. Many people highlight the excellent service, noting its efficiency and speed, and appreciate the fair pricing. However, some people were dissatisfied with the product and customer service. There were instances where customers reported damage to their vehicles, issues with tire pressure, and concerns about the quality of work. A few reviewers also mentioned staff whose conduct was perceived as unsatisfactory, as well as a lack of accountability and poor communication regarding service issues.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the quick and efficient service,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team for being... See more

Product

Customers had ambiguous experiences with product. Some reviewers praised the quality of parts and the quick... See more

Customer service

People report ambiguous experiences with customer service. Some customers praise exceptional service,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I popped into the Braintree branch today and was greeted by a very enthusiastic apprentice, she helped me to choose some tyres to suit. She was very thorough and helpful as she found a problem that... See more

Rated 5 out of 5 stars

My daughter suffers with social anxiety and getting simple tasks like tyres changed can be challenging. Richard and the team at Strood STS always make her feel so welcome. They provide honest advice... See more

Rated 5 out of 5 stars

They were very professional and extremely helpful. Saw me at short notice and accommodated my tyre replacements. They even waited for me to find my wheel nut which led to me being 30 mins late for my... See more

Rated 5 out of 5 stars

Phoned Tyre Pro Rochester today spoke to a lovely guy can't remember his name Regarding regassing my Air conditioning. The guy was very professional and polite and said no problem bring it in. 45 mins... See more


Company details

  1. Tire Shop

Written by the company

For tyres, brakes, servicing and more – Talk to the Tyre Pros. Our friendly team are here to help.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

556 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff. I booked my car in for a wheel alignment check with Tyre Pros Halifax.
The process was explained in detail and any questions I had were answered. I can certainly recommend them. Many thanks to Wayne & Faraz. David Gray

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and professional tyre repair

Have used Tyre Pros, Oakleigh Road, North London before. Went today for a repair to a puncture repair. Turned up without booking and they managed to repair in about 45 mins. They checked each tyre and forwarded a summary status report of all tyres, not just the one I needed repairing.
Back on the road again.
Excellent staff & very professional.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Space Saver Wheel Kit

Having just purchased a new car, it was supplied, without a spare wheel which I prefer to the repair kit. Whilst I was able to purchase a space saver wheel kit, I was unable to have it complete with a tyre. I contacted Tyre Pros in Watton and, having identified the tyre size they were able to have the tyre delivered the next day and in less than 24 hours I now have exactly what I still think every car should be fitted with. Thank you for a being able to solve my problem so quickly. Very impressed

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Best team of Tyre Pros…

Great thanks to whole team of Tyre Pros I have visited multiple times. All guys have been very helpful, professional and experienced.
Thank you again for a last job which you have done free of charge!!!
I wish there would be more businesses like this in the area.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou tyre pro Norwich I was going…

Thankyou tyre pro Norwich I was going on a long drive they check my alignment and all safety Checks, lights, engine, oil, tyre pressure all things for a long trip Very helpful customer service excellent recommend them thanks again

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Slow puncture during long journey garage…

Recently had to find emergency garage due to a slow puncture and luckily Tyler Pros Swaffham was closest. Very helpful friendly service despite them being fully booked. I was soon on the rest of my journey to South Yorkshire.
Thanks again Tyre Pros 👍

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service Lichfield Tyre Pros

Excellent service today I was helped straight away after a nail had been embedded in one of the tyres to my car I was on my way to hospital with my son when the tyre pressure light lit up I went to the Lichfield garage and the tyre was mended and I was back in the road within 15 minutes

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Leaky Tyre

Popped round Tyre Pros Bordon to have a slow puncture fixed. They quickly took the wheel off and found the leak. Leak was coming from the rim, so they removed the old paint and debris to help with a better seal. All fixed and a small charge for their efforts. Totally recommend.

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I went into the Hove Tyre Pro today as I had a screw in my tyre. It couldn't be repaired so I had to get a new one. Serena in the office and her colleague were very friendly, extremely helpful and the tyre was changed straight away. The price was also very good. The staff are a credit to the company.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service from Manager Emmitt Vincent and team STS Tyre Pros, Watton, Norfolk.

Great customer service from Manager Emmitt Vincent and his team at STS Tyre Pros in Watton, Norfolk. My new exhaust from them about 8 weeks ago started making a louder noise. I returned this morning whereupon Mr Vincent quickly dealt with the issue. I will definitely happily go back to them again if and when required. Team always professional and welcoming. The air conditioned waiting room is a definite bonus too.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Service Above and Beyond !!!

This morning I had the unfortunate pleasure of a puncture on a job vehicle out on the road and without a spare and needing the car back in the road quickly, I turned to TyrePros in Letchworth in Hertfordshire.
With the help of the RAC who I have to say were fantastic, turning up very quickly to get the wheels off for me.
I spoke to Michael the manager an TyrePros and although he was short staffed and busy he was able to get me a tyre and fit it within an hour of my initial phone call with him.
Michael and his staff went far and above what I would call normal service, he could of quite easily said “sorry I can’t help you today” but he didn’t and without his positive attitude and help I’d still be stuck and probably wouldn’t be back on the road until Monday at the earliest.
People like Michael need to be recognised as we in society are far too quick to criticise and to complain but don’t spend the time to say thank you and to give praise where praise is due.
TyrePros Letchworth, great job !!! 5 star plus today. Thank you Michael.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

puncture repaired Holt branch

Had a puncture repaired at the Holt Norfolk branch this week. Fast efficient and a reasonable price.
Staff were very polite and helpful.
Highly recommended .

July 3, 2024
Unprompted review

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