Ubergames.co.uk Reviews 116

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Would leave this on zero stars if it was an option. Purchased 3 giant chess pieces on the 8th of April 2026. I only received part of my order just one piece and it arrived in absolutely horri... See more

Rated 5 out of 5 stars

Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... See more

Rated 1 out of 5 stars

Bought two Championship croquet mallets a couple of years ago. Probably played about 20-25 times with them. The mallet described: "The heads are protected with brass rings giving fantastic durability... See more

Company replied

Rated 5 out of 5 stars

Awesome! I emailed customer service to help with extra items that we decided to purchase for the beautiful Carrom board that we bought in November. Shayne was really helpful and items were dispat... See more

Company details

  1. Game Store

Information provided by various external sources

Here at Uber Games, we've been supplying top quality croquet sets, giant garden games and sports sets to customers around the world since 2007. Our most popular products in 2014 include the Pro Players Croquet Sets, Giant Tumble Towers, Carrom Boards and a number of our sports sets. With FREE next day delivery offered as standard to mainland UK, we are the UK's #1 online supplier of garden games.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

116 reviews

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Rated 4 out of 5 stars

Good quality and service at a reasonable price

The double set of ladder golf and family croquet set arrived promptly. The only criticism I have is that the croquet set was not packed as well as it could have been and the plastic clips did not survive the rough handling in transit evidenced by the damaged packaging. Replacement metal clips were received promptly in a couple of days of notifying customer services.

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

I ordered a croquet set.
It arrived quickly and is of good quality.Happy to recommend.

June 13, 2015
Unprompted review
Rated 5 out of 5 stars

First time buyer

Was very impressed with the ease of the sight and the delivery was on time also kept informed by delivery company. Will definitely use this company again.

June 1, 2015
Unprompted review
Rated 2 out of 5 stars

Overall poor

Firstly great response from Kate Taylor to an issue

However. Package arrived damaged with parts missing. Quality of the croquet stand is poor and the photo instructions are dreadful. Too dark and indistinct. And not particularly clear. First use of one of the mallets and the head came off. Not a good start overall extremely disappointed

May 26, 2015
Unprompted review
Ubergames.co.uk logo

Reply from Ubergames.co.uk

Hi Ronnie. Thanks for the feedback and sorry to hear about the issues you've had with the products that you ordered. If you could email Kate at sales@ubergames.co.uk with a photo of the mallet head we'll definitely get this sorted for you ASAP. The quality of the mallets is obviously of uppermost importance to us as we sell hundreds of croquet sets and mallets ever year and ensuring this level is maintained is taken very seriously. Look forward to hearing from you and rectifying the situation ASAP. Apologies once again. Phil

Rated 5 out of 5 stars

Very good service

Easy ordering, clear communication on delivery date, arrived on time. Excellent service.

May 18, 2015
Unprompted review
Rated 3 out of 5 stars

lawn croquet set

excellent quality croquet set, but the packaging was damaged and split open when I received it

May 2, 2015
Unprompted review
Ubergames.co.uk logo

Reply from Ubergames.co.uk

Hi Brian,

Thanks for dropping us a review and glad that you're really happy with the croquet set. We're very sorry that the packaging wasn't up to your expectation on delivery. Sometimes it does get damaged in transit but we always want it to meet customers expectations. If you could let me know your order number I will take it up with the courier company to ensure it doesn't happen again.

Thanks again and enjoy the summer ahead.

Uber Games Team

Rated 5 out of 5 stars

Excellent service

We have just purchased a set of Giant Outdoor Chess pieces. From initial telephone enquiry to order placing to delivery service was excellent and prompt.

April 21, 2015
Unprompted review
Rated 5 out of 5 stars

Great product and great service!

This was 100‰ trouble free from the start! The ordering and subsequent delivery to Portugal was without hitch. (one tiny hiccup happened when I could´t seem to get the tracking to recognise the reference number but a fast, friendly and helpful response soon had that sorted!) The delivery was very quick and the ´Croquet Set´is perfect!

The quality for the price is really good and I am very tempted to indulge in other outdoor game goodies!

Thank you!

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Jenga

Very prompt and efficient service. The game looks very nicely finished and a nice strong bag

February 16, 2015
Unprompted review

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