Ubergames.co.uk Reviews 116

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Would leave this on zero stars if it was an option. Purchased 3 giant chess pieces on the 8th of April 2026. I only received part of my order just one piece and it arrived in absolutely horri... See more

Rated 5 out of 5 stars

Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... See more

Rated 1 out of 5 stars

Bought two Championship croquet mallets a couple of years ago. Probably played about 20-25 times with them. The mallet described: "The heads are protected with brass rings giving fantastic durability... See more

Company replied

Rated 5 out of 5 stars

Awesome! I emailed customer service to help with extra items that we decided to purchase for the beautiful Carrom board that we bought in November. Shayne was really helpful and items were dispat... See more

Company details

  1. Game Store

Information provided by various external sources

Here at Uber Games, we've been supplying top quality croquet sets, giant garden games and sports sets to customers around the world since 2007. Our most popular products in 2014 include the Pro Players Croquet Sets, Giant Tumble Towers, Carrom Boards and a number of our sports sets. With FREE next day delivery offered as standard to mainland UK, we are the UK's #1 online supplier of garden games.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service & Product

I ordered the giant outdoor dominoes as a Christmas gift for a family member. Delivery was very prompt, item was well packed & quality of product very good. Nice to have coloured spots as game will be played by my young grandson too.

Can't wait for some decent weather so can get playing!

January 9, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Purchased a Carrom board as a gift. Delivered safely and quickly. Much fun has been had.

January 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Extremely good service. Deliveries are made in a pre-arranged time slot of one hour. Problems dealt with promptly and efficiently by courteous staff. Replacement for a faulty component arrived the following day. All in all very satisfactory. Have placed a second order with this exemplary company.

January 8, 2015
Unprompted review
Rated 2 out of 5 stars

Poor condition of goods

I ordered the large tumble tower for £50.
Unfortunately the item was dusty, and the zip to the bag was broken. It was for a Christmas present, so I did not have time to return the item. I simply cleaned it up as best I could and have the receiver of my gift the option to return. Which they declined. Very disappointing.

January 8, 2015
Unprompted review
Ubergames.co.uk logo

Reply from Ubergames.co.uk

Hi there. Thanks for bringing it to our attention that there was a fault with the storage case of the item you received and that it was dusty.

We pride ourselves in providing high quality products and would therefore happily provide you / the receiver with a replacement bag for the tumble tower. All our products are stored in a modern warehouse and should not be in anyway dusty but I will be sure to take this matter further with the warehouse to ensure it doesn't happen again.

Please do get in touch via email if you wish to pursue this matter further.

Show reviews in all languages. (116 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look