Banner for Udora

Udora Reviews 376

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

No complaints with the flowers, but overall a terrible experience. I placed an order that was supposed to arrive between 11:48-14:48, the order ended up arriving at 17:15. The person they were addre... See more

Company replied

Rated 5 out of 5 stars

Flowwow helped me send beautiful orchids bouquet for my teacher from Spain to London, I never thought i coud order flowers to another country that easy!! Some flowers were change but they asked my app... See more

Company replied

Rated 5 out of 5 stars

Today is my best friend's weeding day, she is 5000 km away and thanks to flowwow I managed to send her an amazing rose flower bouquet! The web-site is convenient and fast, even me who understands noth... See more

Company replied

Rated 5 out of 5 stars

I ordered cookies and brownies through their app. The delivery was smooth and efficient. The brownies and the cookies tasted amazing! They were the best treats I’ve had in a while 😍 I was really sati... See more

Company replied

Company details

  1. Flower Delivery
  2. Bakery
  3. Flower Market
  4. Gift Shop
  5. Online Marketplace
  6. Pastry Shop

Written by the company

Udora es una plataforma global de flores y regslos, nacido para trasladar la calidez del vínculo humano al entorno digital. Nuestra esencia es el gesto que trasciende la distancia: esa capacidad de hacer sentir tu presencia a quienes más quieres, sin importar los kilómetros. Conectamos a nuestra comunidad con una red de floristas locales y artesanos independientes en más de 50 países. Al elegir Udora, envías ramos frescos, tartas artesanales o piezas de diseño únicas, al mismo tiempo apoyando el crecimiento del comercio local. Creemos en la accesibilidad y en la experiencia sensorial. Por ello, ofrecemos entregas en el mismo día y una foto real de tu regalo antes del envío. Hacemos que regalar sea un proceso transparente, confiable y, sobre todo, cargado de emoción: desde la alegría de una celebración hasta el consuelo de un abrazo a distancia.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and punctual service

All the flower shops were closed until September, and Flowwow saved me on my wife's birthday. It was especially nice that the delivery time could be specified with an accuracy of up to half an hour.

August 15, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 5 out of 5 stars

It is perfect

It was perfect service , everything went fabulous

August 13, 2025
Udora logo

Reply from Udora

Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow

Rated 5 out of 5 stars

Flowers for a dear one

It was easy to navigate through the purchase. The delivery was very fast.

August 1, 2025
Udora logo

Reply from Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. The item was just like the picture and the delivery was seamless!

August 1, 2025
Udora logo

Reply from Udora

Thank you for your feedback and trust 😉 Your Flowwow

Rated 2 out of 5 stars
Udora logo

Reply from Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Rated 5 out of 5 stars

I never thought bouquets could be so…

I never thought bouquets could be so beautiful and unique. I didn’t usually give flowers before, but now with Flowwow, I just can’t stop ordering haha!

July 25, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 5 out of 5 stars

Beautiful flowers! The recipient is delighted

Thanks for my first online experience I had with the florist in Madrid. It was very efficient. I was offered to see the photo of bouquet straight after it was done and I wasn’t sure if it was exactly as I liked it on the website. So I texted the florist and she suggested some changes no problem. It turned out a really beautiful birthday present for my friend which was greatly appreciated. Muchas gracias!

July 24, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 5 out of 5 stars

Perfect

It was really easy to make the comand, contact with the shop, and put the note that I wanted. They are quick, reliable and with really beautiful flowers. I’ll buy again for sure.

July 24, 2025
Udora logo

Reply from Udora

Thank you for your kind words! We strive to create a convenient and open service so that you can treat yourself and your loved ones 😊 Flowwow team

Rated 5 out of 5 stars

Quick and effficient!

Quick and effficient!

July 24, 2025
Udora logo

Reply from Udora

Your 5-star rating makes our day! Keep coming back for more Flowwow goodness 😊

Rated 5 out of 5 stars

Flowers are truly a marvel.

Flowers are truly a marvel.
They sent me a photo of the order before shipping it, and I was already sure the gift would be a total success 🙌

July 23, 2025
Unprompted review
Udora logo

Reply from Udora

Your feedback and trust mean the world to us🤍 Your Flowwow

Rated 5 out of 5 stars

Perfect service

Perfect service
Perfect flowers

July 22, 2025
Udora logo

Reply from Udora

Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow

Rated 5 out of 5 stars

top-notch!

I finally ordered strawberries with chocolate for a party at home, and they're amazing!! The box arrived a bit damaged, but honestly, the dessert was top-notch!

July 17, 2025
Unprompted review
Udora logo

Reply from Udora

Thanks for the great rating 😉 Flowwow team

Rated 1 out of 5 stars

Not recommended

Nothing to do the product received with the picture. It didn’t arrive on time, it arrived one day later. Luckily I was still in town to get it. Don’t recommend

July 15, 2025
Udora logo

Reply from Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Rated 5 out of 5 stars

Amazing service

Amazing service! Quickly processed and delivered to a happy recipient.

Many thanks

July 11, 2025
Udora logo

Reply from Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Rated 5 out of 5 stars

best

it was great

July 9, 2025
Udora logo

Reply from Udora

Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow

Rated 5 out of 5 stars

Great service!

Great service!! Highly recommend

June 25, 2025
Udora logo

Reply from Udora

Your 5-star rating makes our day! Keep coming back for more Flowwow goodness 😊

Rated 5 out of 5 stars

Flowwow is my lifesaver

Flowwow is my lifesaver! They always do same-day deliveries and send reminders, which is perfect for me because I'm a total disaster with dates 😂😂

May 30, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for your feedback! We strive to ensure you can find items on our platform that brighten the day of both you and your loved ones 💝 Your Flowwow

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look