No complaints with the flowers, but overall a terrible experience. I placed an order that was supposed to arrive between 11:48-14:48, the order ended up arriving at 17:15. The person they were addre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Flowwow helped me send beautiful orchids bouquet for my teacher from Spain to London, I never thought i coud order flowers to another country that easy!! Some flowers were change but they asked my app... See more
Company replied
Today is my best friend's weeding day, she is 5000 km away and thanks to flowwow I managed to send her an amazing rose flower bouquet! The web-site is convenient and fast, even me who understands noth... See more
Company replied
I ordered cookies and brownies through their app. The delivery was smooth and efficient. The brownies and the cookies tasted amazing! They were the best treats I’ve had in a while 😍 I was really sati... See more
Company replied
Company details
Written by the company
Udora es una plataforma global de flores y regslos, nacido para trasladar la calidez del vínculo humano al entorno digital. Nuestra esencia es el gesto que trasciende la distancia: esa capacidad de hacer sentir tu presencia a quienes más quieres, sin importar los kilómetros. Conectamos a nuestra comunidad con una red de floristas locales y artesanos independientes en más de 50 países. Al elegir Udora, envías ramos frescos, tartas artesanales o piezas de diseño únicas, al mismo tiempo apoyando el crecimiento del comercio local. Creemos en la accesibilidad y en la experiencia sensorial. Por ello, ofrecemos entregas en el mismo día y una foto real de tu regalo antes del envío. Hacemos que regalar sea un proceso transparente, confiable y, sobre todo, cargado de emoción: desde la alegría de una celebración hasta el consuelo de un abrazo a distancia.
Contact info
4.3
Excellent
376 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Incredible service!!!
Incredible service!!!! The flowers arrived super fast and the bouquet turned out beautiful. I'll definitely order again.
May 30, 2025
Unprompted review
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Totally
Totally! Chocolate-covered strawberries are the perfect combo, like a little piece of happiness in every bite 😂🍫🍓 Now there's no going back, right? Those strawberries are addictive!
May 27, 2025
Unprompted review
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
I love the variety
I love the variety, I always find exactly what I'm looking for.
May 28, 2025
Unprompted review
Reply from Udora
Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team
I ordered a bouquet for my girlfriend
I ordered a bouquet for my girlfriend, and some flowers were missing. They called with an alternative, and it turned out beautiful in the end.
May 29, 2025
Unprompted review
Reply from Udora
Thank you for your feedback and trust 😉 Your Flowwow
The delivery was good but not the experience with the web
The delivery was good, fast.
But I tried to buy and send 2 plants to the same person and I coul not manage to add the second plant to the chart. Finaly I only buy one
May 29, 2025
Reply from Udora
Flowwow connects you with gift givers around the world! Since we deal with delicate goodies, we don't have one giant warehouse. Instead, we partner with sellers in different areas. This means each shop sets their own prices, delivery zones and terms. The good news? You can totally order from multiple shops at once for the same address, and browse all the other goodies they have in stock! Your Flowwow
Delivery was on time but the flowers…
Delivery was on time but the flowers were different than the photo
May 27, 2025
Reply from Udora
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. Yours, Flowwow
Reply from Udora
Thanks for the great rating 😉 Flowwow team
They delivered my order and it was easy…
They delivered my order and it was easy for payment. 5/5 I would buy more for sure
May 16, 2025
Reply from Udora
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Very easy to order
Very easy to order. Nice selection and good quality. I will use them again.
May 9, 2025
Reply from Udora
Thank you for your feedback! We strive to ensure you can find items on our platform that brighten the day of both you and your loved ones 💝 Your Flowwow
Not a great experience at all
1. The website is so full of items. Not clean at all. It is so difficult to navigate.
2. Once you purchase, there is no confirmation with all the details of the purchase ( Date, Amount, Sender, Ship to: Address of the sender etc). An email to the sender with all this info, would´ve helped.
3. As there was no clear confirmation, I thought the order was not going to be delivered. It stressed me out.
4. Therefore, I had to reach Customer Service. A little bit useless. Not nice, and not very willing to help.
5. I will never use this site again. Not a nice experience at all.
May 6, 2025
Reply from Udora
Thank you for sharing the review. We are sorry to hear that you had such an impression of the service.
We have product categories and filters to make it easier to use the site.
Order confirmation takes place at the moment of placing an order. You can see all the details of your order in your personal cabinet on the order page.
We will take your feedback into account to become better. We hope that we will have a second chance to please you with quality service 🙏🏻 Flowwow team
Reply from Udora
Thank you for your feedback and trust 😉 Your Flowwow
They haven't delivered on time
May 4, 2025
Reply from Udora
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute within 3 days of getting it. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow
Flowers were very nice
Flowers were very nice,the delivery was not exactly when agreed but luckily I was home
May 4, 2025
Reply from Udora
Thank you for your feedback! We're sorry to hear about the changes in delivery time in your recent order. You can open a dispute for compensation. We are committed to improving our service and will work diligently to ensure all future orders arrive promptly. Your Flowwow
Best app for buying flowers and gifts
I ordered cookies and brownies through their app. The delivery was smooth and efficient. The brownies and the cookies tasted amazing! They were the best treats I’ve had in a while 😍 I was really satisfied with their top quality service! I highly recommend Flowwow for anyone who wants to treat themselves or buy flowers 🌹 It’s the perfect place for shopping for your own self and for your friends and family 🫶🏼🌸✨
May 2, 2025
Unprompted review
Reply from Udora
Thank you for your feedback! We are very glad that our service brings you so much joy 🥰 Flowwow team
Flowers not delivered
I am a customer since some motnha ordered 4 or 5 times. The idea behind it is great
Why 1 star?
The last order is 5 days ago
They tried to call the recipiend, which did not took the phone. Then the Driver gave the flowers to someone else
Since 5 days my miney is away the recipiend didnt recived the flowers but 2 calls with the question if she recived them
They are telling me to calm down because they need to reach the driver. I sont know if the driver moved to bahamas but when i want to reach a driver i reach him
I am really disappointed by this company and i hope that i get my money back
April 11, 2025
Unprompted review
Reply from Udora
Thank you for letting us know about the order mishap! We're sorry things didn't go smoothly. If your delivery arrived late or the product wasn't quite what you expected, you can totally start a dispute within 3 days of receiving the order and get a refund. Just give the item a 1-star rating to get started. To help us sort things out and make sure this doesn't happen again, send us your order number and a screenshot of your review at feedback@flowwow.com. Flowwow team
THIS IS A SCAM!!!!
THIS IS A SCAM!!!!
They dont have products which they display!!!!
I was looking for a particular flower, but right after I bought the bouquet, they immediately texted me saying that they don't have this product and they tried to convince me to buy some cheap crap!!!!
October 29, 2024
Unprompted review
Reply from Udora
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve, please, email your order number and a screenshot of this review to feedback@flowwow.com. Yours, Flowwow
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.