Grafton Recruitment Reviews 

276
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Absolute scammers, their "Crystal Mugs" are plastic 3$ cheap Alibaba CRAP! They charged me 50USD like 80AUD for me & sent me cheap plastic crap nothing as advertised & ive emailed them straight away o... See more

Rated 1 out of 5 stars

Scamming people thats all this agency is! Offers you "help" and asking you to contact them by email then never responding and calling you back. Only requesting trustpilot to delete your comments when... See more

Company replied

Rated 5 out of 5 stars

I applied for an advertised job last month, interviewed the week after at a convenient time for me. With Chelsey from Grafton's help via an info pack and chat on the company. Got the job and ha... See more

Rated 5 out of 5 stars

Throughout my journey with Grafton in seeking a Job, Katie who is a Senior Recruitment Consultant contacted me with a job offer. She was an awesome help, always keeping me updated via calls and texts.... See more

Company details

  1. Recruitment Service

Information provided by various external sources

For over 30 years, Grafton Recruitment, a Gi Group company, has been delivering first class recruitment services across Europe. We have a network of seven local branches across the UK and operate in five European countries. From our 35 offices employing over 500 people, we place more than 30,000 temporary and permanent candidates each year. Our primary focus in the UK is white collar and skilled permanent recruitment. We are an ISO Certified company which offers a sophisticated blend of recruitment services. Our dedicated teams use their niche industry insight and market knowledge to ensure critical vacancies are filled on time and on budget - while delivering unrivaled quality service. We specialise in 35 industry sectors and 13 critical business functions, as well as the niche recruitment of skilled talent in Luxury & Fashion, Construction and Business Transformation roles.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

276 reviews

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2.5

All reviews

(276)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Naomi

Thanks to Naomi and all the team at Grafton, Naomi was really supportive and kept me motivated with her positive approach throughout the process.
We chatted on the phone for ages after i got the job it was like chatting to a friend she was genuinely pleased for me.
Can't thank you enough for helping me to secure a great new roll.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Naomi is amazing

Naomi is amazing, the communication and energy, from both Naomi and Chloe has been first class. These Ladies know what their doing and do it very efficiently in a friendly approachable way. Thank you Grafton Team for making this so much less painful!

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

My experience with Grafton has been…

My experience with Grafton has been exceptional. Leigh matched my cv to a vacancy and I now have the job! She was super supportive and kept in touch throughout the process. A fantastic agency. Thank you Leigh & Grafton

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience, quick turnaround time. They keep you up-to-date with any vacancies that you’ve applied for an excellent mediators.

January 24, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Grafton Recruitment

Leigh helped me throughout my application process and she was amazing and very friendly! She kept me informed with every step and helped me get a great position!
I would highly recommend Grafton Recruitment!

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Chelsey placed me in the perfect role! I feel like she had more of an understanding than me of what I was looking for and so was able to fit me with the perfect company in a great role. Bit different to what I'm used to but absolutely the right role for me! I love my job!

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Heather called me about an amazing opportunity, this very high profile company has an incredible track record for delivering outstanding customer service which was *exactly* what I was looking for!

They only use Heather at Grafton for all their vacancies & have done for years, so had she not reached out, I may not have heard about it at all?

Heather was amazing from the get go but, what really impressed me, was that she has done the induction training for the role itself? So rather than having a recruitment agent who is blindly whipped up into a frenzy about their commission, without much thought for whether the placement is a good fit, on both sides, because she knows the company & role inside out - she gave me absolute confidence in the potential placement.

On the day of my interview my partner tested positive for Covid! I just assumed that was that, but no... unphased, Heather was able to liase with the company & negotiate interview for me via Zoom & I was eventually offered the role!

Sadly, due to personal reasons - totally unrelated to Heather or the company themselves, who were equally amazing - I had to decline the role, which I was genuinely gutted about & apologised to the company directly after speaking to Heather.

Once circumstances allow, I will 100% be calling Heather again, but in the meantime, I won't hesitate to recommend her or any of her team.

I've dealt with umpteen recruitment agencies but Heather was genuinely a breath of fresh air & clearly Grafton have a number of exclusive companies who only use them who feel the same.

Keep up the fab work Grafton team!

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Heather and I…

I have been dealing with Heather and I can confirm like the rest of the reviews that she has been great right from the start. Extremely helpful, polite and friendly. Cannot fault her at all. She was in constant communication with me throughout and I got the job.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Heather was amazing

I've been in contact with Heather for about a month regarding a trainee accountant role she helped me get, and I can truly and wholeheartedly say she has been the best recruiter I've been in touch with, and that's not an exaggeration. She's been very friendly and kind throughout and I can tell she definitely cares. She's gone above and beyond what's expected. She's not only replied to my emails and queries surprisingly quickly and been proactive in chasing things up with the client, but she also gave me regular updates regarding the application, wished me luck before starting my job, gave me strong support and encouragement after I thought the interview didn't go too well, and she even remembered my graduation ceremony date and wished me look for it! I was very lucky to have Heather facilitate this new job I've got, and if there's any recruiter out of the approximate dozen who I've been in contact with recently, I'm glad Heather is the one to get the win for placing me in a job.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Kate is extremely friendly and helpful

Kate is extremely friendly and helpful. She recommended me for a company and gave me useful tips upon my preparation for the interview. Not only did Kate guide me through the whole process but also ensured I was well prepared. Kate updated me on the next steps and kept me in the loop without having to chase her.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent results, efficient and friendly

I applied for an advertised job last month, interviewed the week after at a convenient time for me.
With Chelsey from Grafton's help via an info pack and chat on the company.
Got the job and handed my notice in with my current employer next day, it's been a ridiculously efficient process.
I've significantly increased my annual salary, and will be working in my industry of choice. With a very well suited employer.
Very happy with the service provided, friendly, professionals who are genuinely on your side. I'm very grateful.
Can't recommend highly enough.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

A review for Heather

Heather has been fantastic to work with from start to finish. She secured me an interview very quickly, kept in regular communication with me and was so friendly throughout. She was so pleased for me when I got the job and told me to remain in touch to let her know how I got on. I echo a previous review for Heather which states it is more like talking to a friend who cares rather than a business. I couldn't rate her more highly. Thank you!

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Kate Kirszak @Grafton is a professional…

Kate Kirszak @Grafton is a professional recruitment consultant experienced in managing senior candidates, specialising in Supply Chain. I have worked with Kate as both a hiring manager and Candidate. In my experience Kate is quick to understand the role requirements, the cultural fit of the business and can quickly sort and select candidates on the best fit for both the hiring business and the candidate as well. Kate is a consultant with integrity and can deliver honest feedback to help modify your search requirements.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

I am not usually one for writing…

I am not usually one for writing reviews but i have had to make an exception on this occasion because my experience with Robyn at Grafton was exceptional, right from the first phone call following up on my application to continuing through the interview process culminating with me getting the job. I have worked with many recruiters in my time however the reason why i felt this was special was because it was clear that Robyn was very good at determining whether we were a good fit for each other and then supporting me throughout even when i had a bit of a wobble half way through. I highly recommend Robyn and Grafton, so much so that i will be using her organisation for future recruitment to build my own team as i know i will get the right person for the job. Thank you Robyn

October 26, 2021
Unprompted review

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