UkLaptopCharger Reviews 

339
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

If I could give no stars then I would. I echo all those that have given one star. False promise online, no confirmation, no product arrived, numerous requests for an update on my order using both... See more

Rated 3 out of 5 stars

Ordering was fine, and charger seems to work OK (though it's only its first day so far). But delivery was poor, with no tracking info, and a first attempt at delivery that failed to ring properly so... See more

Rated 5 out of 5 stars

Needed a charger for a 13 year old laptop to recover some photos from it. Newer laptops had a different charging socket. Tried various places but UkLaptopCharger came up trumps. Quick service and lapt... See more

Rated 5 out of 5 stars

Clear and easy to use ordering. Good price and delivery. The amperage on the replacement label is higher than the original but I ordered the item using the laptop make and model on the app. I'm as... See more

Company details

  1. Computer Accessories Store

Information provided by various external sources

Buy Laptop charger in UK - Get best deals on All Brands of Laptop charger,Laptop adapters & Online Power supply & Batteries.


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2.7

Poor

TrustScore 2.5 out of 5

339 reviews

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2.7

All reviews

(339)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Subdued

Arrived ok, abandoned on the doorstep by courier. Delivered yesterday (19 Sep 2023), paid for 2-3 day delivery expected it 16 Sep 2023. Still awaiting reply to messages

September 12, 2023
Rated 1 out of 5 stars

Abysmal customer service

We bought a laptop charger and provided a specific model number. Paid additional postage for quick delivery. They sent the wrong model. Tried to get in touch to return twice - no reply. Had to purchase elsewhere. Their T&Cs - 14 days to return, you pay all postage, they will replace for correct model otherwise 20% re-stocking fee. Site makes it almost impossible to find where you send it to. IT WAS THEIR MISTAKE. Very poor customer service. I would avoid this supplier.

August 31, 2023
Rated 3 out of 5 stars

Reasonable price, but misleading delivery info

Quick response to query and the charger works, though it's not the one I ordered. Reasonable price, too.

I selected (and paid for) 24-48 hours delivery but, when I queried why it hadn't arrived within that time, was told that it was actually 1-2 working days, which is obviously not the same.

August 17, 2023
Rated 1 out of 5 stars

I ordered my charger on Tuesday 1st of…

I ordered my charger on Tuesday 1st of August and was told to expect delivery in 3 to 4 days.

The charger had not arrived by the following Saturday so I left a message on the company website and was told I would have a response within 4 to 24 hours. I had heard nothing by the following Monday morning so emailed to the company email address but still no response. I called and left a voice mail later that day and twice on the Tuesday morning. I then tried the website chat and eventually had a reply to my email address. I was told the charger was delivered on the Saturday morning and left in "our safe place) with a note put through the door by the delivery driver. I had never designated a safe place and there was no note put through the door. I searched around the house and found the charger pushed under the table on the patio and out of site, somewhere I would never have looked. My rating of 1 is down to two things. 1 The very poor communication from UK lap top chargers, they make it very difficult to contact them when they don't respond to your emails and messages.2 The delivery service was very poor.

August 7, 2023
Rated 1 out of 5 stars

Charger didn't arrive at the time…

Charger didn't arrive at the time required. No confirmation of receipt when placing the order and when I attempted to contact the company to change the delivery address and establish whether the order had been made I had no response.

July 14, 2023
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Reply from UkLaptopCharger

Upon thorough investigation, we discovered that the delay in your charger's delivery was due to our standard shipping policy. As stated in our terms and conditions, shipments are not processed over the weekend, resulting in your package being shipped on Monday, July 17th. We understand how this may have led to a longer delivery time frame than anticipated.

Rated 4 out of 5 stars

Service before and after.

The ordering and delivery was first class but the after service was not good. I raised a query with them after delivery and was promised an answer with 24 hours or within 4 days. I have not had an answer.

July 9, 2023

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