the clothing i got from them was fantastic especially for me as a big person i struggle to find cloth of this style that fits me. the quality on the cloth is great as well as the designs. some of the... See more
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Umai™ is an apparel company dedicated to creating the best clothing inspired by Japanese streetwear and anime.
Contact info
United States
- support@umaiclothing.com
- umaiclothing.com
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Two buy, two experiences, mixed results
Bought stuff twice with ~1 year difference
First time the quality of the t-shirt was insane and the prices pretty low for the time.
Second time price basically was basically twice more as expensive and the quality of both the t-shirt and hoodie were pretty low, print wore off after only a few weeks (and ngl having taxes for shipment pay more expensive than the package itself was not cool but not their fault).
Would recommend for design/shipping speed/customer service.
Would not recommend for the quality/price ratio nowadays
The designs are great, the quality is not
The designs are great, and the shipping is fast. But this has to be the worst print quality that you could get for this price.
I really loved the experience at first shipping to Germany was super fast and the designs look great.
But even after the first month (not wearing those clothes every day) the prints are starting to slowly peel. In comparison to other companies that sell anime prints, these are extremely thin. For that price this is unacceptable.
Definitely going to get more
Shipping was prompt and had detailed tracking info through the Shop app. Bought 4 shirts, all super soft and cute asf. Haven't washed them yet, but graphics don't seem like they'll crack or peel like shirts from Hot Topic, etc.
Never received t-shirt
Well... Since I got a newsletter from them it reminded me leave a review of the scam they pulled off on me. Ordered a t-shirt and never got it at all. Contacted them through email and even through Instagram asking what happened and never got an answer. Figured it was a scam site by the looks of it and left it for what it was. A good reminder and a lesson that anyone can make a website and buy reviews... Anyways I'll leave this one over here. Y'all still owe me a shirt or my money back...
Good s**t
Quality is good, I love the designs. I assume they have a warehouse in the EU too to speed up delivery for us Europeans.
Customer service replaced a shirt gone wrong with no hesitation.
Overall, it was a great experience!
Amazing quality of clothing
The support team are super sweet and helpful, they have helped me to choose the right sizing (I was looking for an oversized fit) and they respond to any sort of request super fast too! I just got the shirts in the mail (after only two weeks since I've made an order), the fit is just what I wanted. The sizing is true to size, so if you're going for an oversized look, just choose one size bigger than your fitted size. The print is just amazing and the quality of the fabric is awesome and sturdy too. I would definitely be purchasing again from Umai in the future!
Very understanding and caring for their customers! Replaced a lost order from DHL!
I had ordered 5 shirts and somehow DHL lost my package but Barry Smith that works for Umai was super understanding and offered to replace and resend my order! I was deeply impressed and moved by this because not a lot of companies tend to show that type of care or understanding! They will definitely have my business more in the future and highly recommending them to all my friends! Thanks again Barry for being awesome!
Print quality dog water, pants good.
Bought the phone case, two t shirts and the pants.
The print quality for the phone cases and T-shirts are terrible. Ive only had my items for a few days and washed my t shirts a few times and the print has already started to tear.
Pants are good thou, favorite pair.
Quality and Delivery speed is something else :3
The quality is soo good and delivery to Slovakia was really really fast c:. Gonna order much more hehe
One of the best lesser known clothing brands
Very good customer service and lots of sweet deals
My favorite clothing store!!
I just got my third order from Umai and it's just as amazing as expected ♡ I have 3 t-shirts and 3 stickers from this store already and all of them are great quality, the tees are super comfy and the print is vibrant and wash stable so far. The store is owned by the artist and they do special offers and sales almost every week and keep releasing new art, so I can't stop ordering from there :) Also EU shipping is quite cheap and only takes a few days, so I have zero complaints and will probably order again!
Unique anime inspired designs
Unique anime inspired designs, quality printing on well-made, comfortable clothing items. I now have ten or so of their t-shirts, and also recently purchased a hoodie from their site and love it more than any hoodie I've ever owned. Their gear just really suits my style and I also get regular questions/compliments about their apparel. I've also had great service from their company. My orders have always come within about 4-5 business days, and the one time I had to do an exchange they made it super easy! I can't say enough good things about this brand!
Speedrun type of delivery
delivery of goods was very fast. The package was supposed to come on February 5-7 when I bought it on January 28, but instead the package came the delivery of goods was very fast. The package was to come 5-7. February, when I bought it on January 28, but instead it came on February 2. Very pleasant surprise
Package came in undamaged
Excellent work
Awesome clothes and customer service!
Couldn't be happier with my purchase! Bought a hoodie that fits great, is really comfy and the print looks amazing! Fast shipping too. I also hade a great experience with customer service, Barry was really helpful, responded quickly and had no trouble exchanging size on my hoodie. I will definitely be coming back to buy more!
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