Umai Clothing Reviews 

188
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, including fabric, print quality, and overall durability. Many find the designs unique, gorgeous, and appealing, often highlighting a wide range of choices not found elsewhere. The value for money is frequently considered excellent, especially with promotions, and delivery is generally fast and easy. However, some customers noted inconsistencies in product quality, with certain items feeling thinner, having print durability issues, or unexpected sizing. While many found pricing fair, some reviewers felt the cost was high for the perceived material quality. A few also experienced slow shipping or delivery problems.

What people talk about most

Product

People report positive experiences with product, often praising the unique and original designs, which... See more

Quality

Users describe positive interactions with quality, often highlighting the great overall quality, unique... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding prices to be fair and even good... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping times and... See more

Value for money

Reviewers mention positive feedback about value for money, with many customers finding the overall value... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the clothing i got from them was fantastic especially for me as a big person i struggle to find cloth of this style that fits me. the quality on the cloth is great as well as the designs. some of the... See more

Rated 4 out of 5 stars

quality feels very good, size was good(i bought baggy T-shirts which makes sizing easier and less important) and shipping was easy(to sweden, Europe). Designs are alright, but lowk the proportions on... See more

Rated 4 out of 5 stars

I really like some of their designs, i ordered 4-5 tshirts between 2020 and 2025, they're a reliable clothing company. Print quality is good and shirts are durable, the only problem is the thin cotton... See more

Rated 5 out of 5 stars

It is just Umai! A wide range of choice for original designs while always true to its style and visual identity. No problems with ordering, delivery and wearing. Great quality overall!


Company details

  1. Clothing Store

Written by the company

Umai™ is an apparel company dedicated to creating the best clothing inspired by Japanese streetwear and anime.


Contact info

4.1

Great

TrustScore 4 out of 5

188 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(188)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Artwork

The case fits perfect and looks really good! however the case makes it a bit hard to use my power/ volume buttons. other than that, it’s a 10/10!! ❤️

January 2, 2022
Rated 5 out of 5 stars

My thoughts so far.

Eventually I’ll start posting some of my wardrobes with your material. But the material for your shirts, sweatshirts, sweaters, and long-sleeves are great. At first I was a bit skeptical until my first order arrived. I throughly check the shirt out and was surprised on how well made it was. Thank you Umai for selling good products and happy New Years to your team.

January 1, 2022
Rated 5 out of 5 stars

Everything fits

Everything fits, looks great.
All i wish is they would put something on the back for next shirts.
Nonetheless happy as usual :)

December 10, 2021
Rated 4 out of 5 stars

Bought so much already

Bought so much already, shipping usually takes about 1-2 weeks.
I haven't run into any issues with my 4 orders (about 20 items so far).
The Print is good altough some look a tiny bit rubbed off, I believe this is by design though and I like the style of it.
Overall Quality and comfort is top, the
price is a bit high tough, you pay for the design, without that you would probably spend 25-50% less.
You should only wash all of there stuff at 30 degrees Celsius with the inside flipped out.
After like 20-25 washings the first print starts to slowly get off the black shirts, white ones can withstand more.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

My Overall Experience

I had been buying their clothing for about a year now. My favorite design out of all of them is the Ongaku MK2 design. They have also had many different brands for their clothing and so far, i think they hit the spot with this one. I have never had issues with the designs wearing off. and yes depending where you live and what you buy, it can take long to ship. So far, i havent had any issues with shipping. The only problem ive had was one of my crewnecks getting all fuzzy, but that was last september. The crewnecks they have now don't have that problem anymore. Also make sure to wash anything you buy here or anywhere else that has a design properly because some people don't know how to wash clothes and that's why the design gets faded or starts wearing off.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

It’s not as bad as they say

It really isn’t as bad as the 1 star review say. The shipping time takes a little long but honestly the clothes feel good and are sturdy only thing I don’t like is that if you don’t wash or dry it properly the design could wash off or scrape if you get a black colored shirt. But I’ve gotten into a habit of turning it inside out any instructions are on the inside of the shirt. They have started to really grow and I would suggest them it’s a independent business ran by like 2 people. 4.5/5 but I can’t so I just gave a 5.

September 20, 2021
Unprompted review
Rated 3 out of 5 stars

All right

Long time shipping, acceptable print quality, nice art, good community behind it (Twitch, Discord), decent sales.
Wont buy again, because Paypal currency changing rates suck and it takes long to arrive.

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great Anime Style Streetwear

Bought clothes from UMAI multiple times now and everytime has been great and the t-shirts and hoodies stay in great condition if you follow proper washing instructions. Even when I had my package go missing due to covid mishaps the support team was fast to help me out and sent out a replacement which I received very quickly. I will continue to shop at UMAI as they offer beautiful designs and good quality at a reasonable price.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered 4 t-shirts

Ordered 4 t-shirts, got them 14 days before the expected date of delivery. The clothing is extremely comfortable and the prints are long-lasting, if washed as instructed. Will shop with Umai again soon.

August 16, 2021
Unprompted review

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