I have used Unbeatable Blinds many many times and never had any problems. On my last order for replacement slats I had one slat that was too short and had a piece stitched on. Phoned and spoke with Ge... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a roller blind this time, used this company many times now for window dressings. Blind was great, easy process for ordering and fitting. Delivery was a bit longer than expected but other... See more
Company replied
We honesty would not go anywhere else, service was amazing, delivery was before quoted time, I have fitted them myself in under 1 hour and we had bought 5 blinds 3 small and 2 large, custom made to si... See more
Company replied
I’ve just received my 8th blind! These blinds are the absolute best they are so beautifully made and packed to perfection for there journey with the carrier. Looking at ordering my 9th soon, as I’m... See more
Company replied
Company details
Written by the company
Unbeatable Blinds are the UK's online Discount Window Blind Specialist. Offering all types of window blinds including Faux Wood Blinds, Wood Venetian Blinds, Roller Blinds, Blackout Blinds, Vertical Blinds, Venetian Blinds, Day and Night Blinds and Roman Blinds all together giving you hundreds of fabric choices, colours and blind options.
Contact info
3 Drum Mains Park, Orchardton Woods, Cumbernauld, G68 9LD, Glasgow, United Kingdom
- 0333 321 4050
- customersupport@unbeatableblinds.co.uk
- unbeatableblinds.co.uk
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New blinds
Great service from unbeatable blinds. Great price and good quality blinds. Quick delivery. Very happy 😊
May 1, 2026
Reply from Unbeatable Blinds
Good morning,
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that you are happy with all aspects of the product and service received.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Roller blind arrived with frayed edges…
Roller blind arrived with frayed edges not the quality i was expecting from a £144 roller blind customer service were not very helpful i had to return it a cost to myself via PayPals instructions not unbeatable blinds instructions they were quite happy to make me wait 7-10 days for the factory mangers input as to what should happen I will never use this company again
May 7, 2026
Reply from Unbeatable Blinds
Good morning,
We are sorry to hear you are unhappy with your order and appreciate the frustration caused.
Gemma has been actively handling this matter and, as discussed, we agreed that the blind should not have arrived with the minimal fraying shown in the images provided. This was raised directly with our factory manager as part of the ongoing review of your case.
We would also like to clarify that the “3% openness” specification relates to the amount of light transmission through the fabric, not the density or visibility of the weave itself. As a result, comparing fabrics from different manufacturers solely by appearance can sometimes be misleading, even when they share the same openness rating.
Regarding manufacturing, we work with specialist fabric suppliers to produce our blinds to specification, which is standard practice within the industry. The reference on the paperwork simply identifies the order as being supplied through Unbeatable Blinds.
At no stage have we intended to delay matters or be awkward regarding your refund. As your PayPal case remains open, the resolution process must follow PayPal’s procedures, and this is currently being reviewed accordingly. We understand this has been inconvenient, particularly while waiting to replace the blind, and we apologise for that experience.
We always aim to resolve issues fairly and professionally and appreciate your patience while the case is finalised.
Kind regards,
Unbeatable Blinds.
Reply from Unbeatable Blinds
Hi Natasha,
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that you found the ordering process straight forward and that the delivery was quick.
We are so pleased to hear that you are happy with your purchase.
Kind regards,
Laura.
Unbeatable Blinds.
Great service perfect fit & colour
May 7, 2026
Reply from Unbeatable Blinds
Hi Barry,
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that you found the ordering process straight forward and that the delivery was quick.
We are so pleased to hear that you are happy with your purchase.
Kind regards,
Laura.
Unbeatable Blinds.
Great price
Easy to order online, query answered straight away, delivery prompt, lovely blinds for the price would recommend
May 6, 2026
Reply from Unbeatable Blinds
Hi Lilian.
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that you found the ordering process straight forward and that the delivery was quick.
We are so pleased to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Product is ok
Product is ok, however doesn’t seem too sturdy. Looks nice, concerned it won’t last long as fell off clips. Delay in delivery from proposed date.
April 29, 2026
Reply from Unbeatable Blinds
Hi Ali,
Thank you for your feedback. We’re pleased to hear you’re happy with how the blinds look, though we’re sorry to hear about the issues you experienced with the clips and the delivery delay.
Our blinds are made to measure and designed for long-lasting use, so we’re concerned to hear they came away from the clips. This certainly shouldn’t happen under normal use. Please contact our customer service team with your order details and photos if possible, and we’ll be happy to look into this for you and help resolve the issue.
We also apologise for the delay in delivery and appreciate your patience and understanding.
Kind regards,
Laura.
Reliable product, good customer service
I have used Unbeatable Blinds for several years and continue to use them for any blinds we need at our properties. The quality of their products has always been very good and at reasonable prices, along with good customer service.
May 6, 2026
Reply from Unbeatable Blinds
Hi Mr & Mrs Selby,
Thank you for your continued support over the years. We’re delighted to hear that you’ve consistently been happy with the quality of our blinds, our pricing, and the service you’ve received.
It means a lot to know that Unbeatable Blinds remains your trusted choice across your properties.
We truly appreciate your loyalty and look forward to helping with any future projects.
Kind regards,
Laura.
Unbeatable Blinds.
Great service and quality product
April 28, 2026
Reply from Unbeatable Blinds
Hi Michael,
Thank you for your kind feedback! We’re so pleased to hear you were happy with both the service and the quality of the product. We really appreciate your support.
kind regards,
Laura.
Unbeatable Blinds.
I shopped around
I shopped around, best priced made to measure I could find in the colour I needed. Great quality, quick dispatch. Thank you
April 28, 2026
Reply from Unbeatable Blinds
Hi Chloe,
Thank you so much for your kind review. We’re delighted to hear you were happy with both the quality and pricing, and that we had the colour you needed.
We really appreciate your support and hope to help you again in the future!
Kind regards,
Laura.
Unbeatable Blinds.
fab new blinds
they were fab i made a mistake on my order i emailed them and they sorted my error very quickly and my blinds arrived on the day they said and the quality is great i would highly recomend you use unbeatable blinds and the price was very good as well
May 5, 2026
Reply from Unbeatable Blinds
Hi Miss McMeckan,
Thank you for your kind feedback!
We’re so pleased to hear you were happy with the great prices and quick delivery, and that you’re enjoying your blind.
It’s wonderful to know you’ve purchased from us before and would choose us again, we truly appreciate your continued support!
Kind regards,
Laura.
Unbeatable Blinds.
Whilst I was searching for blinds for…
Whilst I was searching for blinds for my bifold doors, I came across their website on Facebook.
The price just like the name was unbeatable so I thought I would order some samples to be sent out to me. After receiving the samples, I decided to place an order with them.
Gemma contacted me through email a few days later notifying me the the blinds I have ordered are out of stock until July, but they offered me the same blinds in their blackout range at no extra costs.
The customer service I received from placing the order till receiving my blinds was amazing and I am also very happy with the quality of the
blinds.
I would highly recommend Unbeatable Blinds to anyone who's looking for good quality blinds and great service at an very affordable price.
May 5, 2026
Reply from Unbeatable Blinds
Hi Helen,
Thank you for taking the time to share your positive experience with this wonderful 5-star review.
We are delighted to hear that we were able to upgrade your order at no extra cost to our blackout range due to a stock issue and that you were happy to accept this offer.
We are so pleased to hear that you are happy with your purchase and we really appreciate your lovely feedback.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Reply from Unbeatable Blinds
Hi Jim,
Thank you for your kind feedback!
We really appreciate you taking the time out of your day.
Kind regards,
Laura.
Unbeatable Blinds.
Wrong blind sent, no replacement offered
A blind with the wrong fitting was sent and then when I asked for the twist and fit blind which I ordered (I cant drill due to tile) I was told Id ordered the wrong one and they wont replace. My order was checked twice. I have ordered a couple of time previous without any issues but this time unfortunately has left me £140 out of pocket.
May 4, 2026
Reply from Unbeatable Blinds
Hi Josilee.
We’re disappointed to receive this 1 star review as we can see the query has been addressed.
After reviewing your order, we can confirm that a standard roller blind was originally ordered on our website. However, we can see that you spoke with Gemma at Customer support, who has arranged for the Twist Fit components to be sent out as a gesture of goodwill so the blind can still be installed without drilling into your tiles.
We’re pleased the replacement components are already on their way to you. If you need any further assistance fitting the blind once they arrive, please don’t hesitate to contact our customer care team.
Kind regards,
Laura.
Unbeatable Blinds.
No communication about order, blind in poor creased condition and definitely did not stay up.
No communication about order, no updates on delivery, just 7/10 days, lucky I was in when it just turned up. The Roman blind was very creased and not what I expected and the no drill twist was a complete disaster, put it up as instructed, click the key the correct way and fell straight down. Eventually after many attempts, we then had to screw it to the window sill to stay up, then steam iron the blind to get it to look at least half decent or throw it in the bin. completely a waste of over £200, not cheap but I would not recommend this company.
May 3, 2026
Reply from Unbeatable Blinds
Hi Mr & Mrs Drydale,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.
We’d like to note that no issues were reported to our customer service team at the time, so we were unfortunately unable to assist or offer troubleshooting while the blind was being installed.
We appreciate your comments regarding delivery communication and product expectations, and we will pass this feedback on to the relevant team for review.
If we can assist further, please contact our customer support team who will be happy to help. Thank you again for your order and feedback.
Kind regards,
Unbeatable Blinds.
Happy Customer
Great prices quick delivery definitely happy with my blind bought from them before and definitely would purchase again
May 3, 2026
Reply from Unbeatable Blinds
Hi Margaret,
Thank you for your kind feedback!
We’re so pleased to hear you were happy with the great prices and quick delivery, and that you’re enjoying your blind.
It’s wonderful to know you’ve purchased from us before and would choose us again, we truly appreciate your continued support!
Kind regards,
Laura.
Unbeatable Blinds.
I made the measurements put them into…
I made the measurements put them into the order and a few days later my order arrived it was all so very quick and easy and when they came easy to install so would definitely use them again
May 3, 2026
Reply from Unbeatable Blinds
Good morning,
Thank you for your lovely feedback! We’re so pleased to hear the ordering process was quick and easy, and that your blinds arrived promptly and were easy to install.
It’s great to know everything fit perfectly from the measurements you provided.
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
Laura.
Unbeatable Blinds.
Quality, good customer service prompt delivery i will be ordering more good quality
Excellent customer service,
May 2, 2026
Reply from Unbeatable Blinds
Hi Sharon,
Thank you for your wonderful feedback!
We’re delighted to hear you were happy with the quality of your order, our customer service, and the prompt delivery.
It’s fantastic to know you’ll be ordering more from us, we truly appreciate your support and look forward to helping you again soon!
Kind regards,
Laura.
Unbeatable Blinds.
Plenty of choice
Plenty of choice, very friendly service. I had to amend my order and they were helpful
May 1, 2026
Reply from Unbeatable Blinds
Hi Valerie,
Thank you for providing us with this wonderful 5-star review.
We are so pleased to hear that all aspects of the product and service received were to your satisfaction.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Reply from Unbeatable Blinds
Hi Andrew,
Thank you for your feedback! We’re glad you enjoyed everything overall.
We appreciate you highlighting the missing instructions, and we will pass this on to the team to ensure these are included in every order going forward.
Hope to see you again soon!
Kind regards,
Unbeatable Blinds.
The service was great
The service was great. The product was as good as they said. The delivery was very efficient.
April 23, 2026
Reply from Unbeatable Blinds
Good afternoon,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time our of your day to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Laura.
Unbeatable Blinds.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.