Underwaterhydraulics Reviews 311

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Knowledgeable and helpful staff, knew what I needed and what they had in stock. Call to verify items are in stock and have questions answered, and order online!

Rated 5 out of 5 stars

Got my order right, and hooked me up with a bunch of badass sticker swag!! Quality gear and dope stickers that come quick with a little extra on top...whats not to be pleased with...keep it up guys!

Rated 5 out of 5 stars

Got my gear back 3 business days later (expedited), helmet looks beautiful and Leslie did an awesome job with it. I couldn’t be happier. Quick turnaround, amazing quality of work, and stellar service... See more

Company replied

Rated 5 out of 5 stars

Ordered from underwater hydraulics a few times now, along with stopping at the store front in between jobs and every single time as been a pleasure. J R provides outstanding customer service, he actua... See more

Company replied


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4.8

Excellent

TrustScore 5 out of 5

311 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service

Customer service. Was out of stock on an item I ordered and was called within a couple hours to either swap for another color or be advised of a later shipping date. 100% recommend.

December 8, 2022
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Reply from Underwaterhydraulics

Hi Alexei,

Thank you so much for leaving the 5-star review! We truly appreciate you choosing us for your supplies. Thank you and we look forward to hearing from you again!

Rated 5 out of 5 stars

Great service!

The service was excellent and I was contacted to confirm that a different color product was ok and I received my gear very quickly.

December 5, 2022
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Reply from Underwaterhydraulics

Hey Andrew,

Thank you for taking the time to leave a review! We truly appreciate you!

Rated 5 out of 5 stars

Awesome products

I'm really happy with the service of the company, all products are really good 👍

December 12, 2022
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Reply from Underwaterhydraulics

Hi Jose,

We appreciate you! Thank you for leaving a review!

Rated 5 out of 5 stars

These guys go out of their way 100% to…

These guys go out of their way 100% to back us divers. Give them a call and they will take care of you whether they are open or not. Hell of a company

December 3, 2022
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Reply from Underwaterhydraulics

Hey Justin,

Thank you for taking the time to leave a review. Having great customer service is our #1 priority! We appreciate you for choosing to shop with us! We hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, staff, and fast shipping.

December 8, 2022
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Reply from Underwaterhydraulics

Hey Darren,

Thank you for leaving a review. We truly appreciate you!

Rated 5 out of 5 stars

easy

easy , fast .
the product was good quality , and on time

November 17, 2022
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Reply from Underwaterhydraulics

Hey Carlos,

Thank you for your support! You are truly appreciated. We look forward to hearing from you again soon!

Rated 5 out of 5 stars

Good service and quick responses and…

Good service and quick responses and helped out when I needed to add items to order, friendly and helpful.

November 14, 2022
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Reply from Underwaterhydraulics

Hey Ryann,

Thank you for taking the time to leave a review. We appreciate you. We'll be happy to help anytime!

Rated 5 out of 5 stars

Fast

Fast, easy, knowledgeable in the industry. 100% right parts everytime.

November 11, 2022
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Reply from Underwaterhydraulics

Hey Brian,

Thank you for taking the time to leave a review! We appreciate you!

Rated 5 out of 5 stars

My order was shipped next day and I…

My order was shipped next day and I received it the following day. Had my 17B back together and back in the water in only 2 days.

November 2, 2022
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Reply from Underwaterhydraulics

Hey Ed,

Thank you for choosing us to be your supplier! We appreciate you very much! Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Great customer service

I recently ordered some gear and FedEx lost my order. Karl was very helpful in getting the issue resolves in a quick timely manner. Will use this company again, very professional.

November 2, 2022
Unprompted review
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Reply from Underwaterhydraulics

Hey Michael,

Thank you so much for the review! Fed-Ex can be quite tricky sometimes... I'm glad we were able to able to get your order delivered safely. We truly appreciate you!

Rated 5 out of 5 stars

Quick sale and shippning

Quick sale and shippning. Even called to tell me I ordered an extra item that was included with the drill.

October 14, 2022
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Reply from Underwaterhydraulics

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

👍👍👍👍

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

October 4, 2022
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Reply from Underwaterhydraulics

Hey Hunter,

Thank you for the 5-star review! We appreciate you!

Rated 5 out of 5 stars

Excellent people to work with

Excellent people to work with, super fast shipping, and great communication.

October 15, 2022
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Reply from Underwaterhydraulics

Thank you for taking the time to leave a review! We truly appreciate you!

Rated 5 out of 5 stars

Solid customer service

Solid customer service got my answers obout a harness before I placed order and received harness in timely manner easy to install and have had great use out of it so far

October 4, 2022
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Reply from Underwaterhydraulics

Hi James,

Thank you for taking the time to leave a review. We truly appreciate you!

Rated 5 out of 5 stars

Always my go to place to order from

Always my go to place to order from. They are great at communication and answering questions.

October 11, 2022
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Reply from Underwaterhydraulics

Hey Emily,

Thank you so much for the 5-star review! We truly appreciate you!

Rated 5 out of 5 stars

Best Around

Knowledgeable guys, professional and helpful. I won't buy from anyone else.

September 2, 2022
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Reply from Underwaterhydraulics

Hey Chris,

Thank you so much for the 5-star review! We truly appreciate you!

Rated 5 out of 5 stars

Great prices

Great prices, great service, fast shipping!

August 16, 2022
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Reply from Underwaterhydraulics

Hello!

Thank you so much for taking the time to leave a review. We truly appreciate you!

Rated 3 out of 5 stars

i purchased this size based on the…

i purchased this size based on the Miller Hat T i purchased about a week earlier..
this one is much smaller and different material and doesn’t fit..
i need a large apparently but looks like you are sold out..

thoughts?

Thank you

August 14, 2022
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Reply from Underwaterhydraulics

Hey Michael,

If you every have a problem with an order, please reach out to our customer service team. We will be happy to help.

I will have a team member reach out to you now.

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