I had been searching the internet for some time for a specific Sheaffer ballpoint to replace one I lost. Eventually found it on Pen shop and bought it from their Netherlands shop. Order was despatch... See more
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The ordering was straightforward and the engraved pen arrived within four days - excellent service! However, there was no delivery note with the package and I wasn't sure about the pen colour initia... See more
Company replied
Nice product (Schaeffer fountain pen), engraving looks good, and good price. I didn’t realise it would be delivered from Germany but delivered 6 days after the order so still a good delivery time.
Company replied
Great quality product. Great customer service. Contacted them due to item got broken during transit. Issue got rectified straight away, no fuss. As it is an anniversary gift, I received the item... See more
4.7
Excellent
101 reviews
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Outstanding Service
Outstanding Service
I ordered 4 custom Parker pens to be delivered to Scotland, and I couldn’t be more impressed. The communication throughout the process was flawless, and I was genuinely amazed by the speed!
personalised, packed, shipped, and delivered from the Netherlands to Scotland in just 48 hours! This level of efficiency is particularly impressive given the challenges since Brexit. Truly outstanding service!
November 26, 2024
I ordered a lovely engraved pen for my…
I ordered a lovely engraved pen for my friend and colleague who was leaving. The engraving looked great and it was delivered promptly! Thank you
November 10, 2024
It was easy and on time.
October 9, 2024
Parker pen
The pen arrived promptly and was in excellent condition. Was kept up to date with the progress of the order.
September 28, 2024
Great service
Great service, where i was informed of the status of my order at every step , not only that but shipping from the Netherlands to the Uk took one day.
September 12, 2024
Ordering was easy
Ordering was easy, however, I’ve dropped a star for the reason I couldn’t get a delivery date until l had confirmed purchase. I needed it for a specific date, didn’t realise it was coming from the Netherlands and it missed my date by a day.
Lovely present and recipient very happy.
July 9, 2024
Delighted
Kept informed about delivery, which was prompt. Think hubby will be thrilled with the ball point, and the personalisation for his special birthday. It is very smart, thank you
May 3, 2024
Great website
Great website. Notifications on delivery expected good. Delivery came earlier than expected, which was good news.
April 16, 2024
United Pen Shop - Highly Recommended
This was my first order from United Pen Shop. The website was easy to use, I found what I needed and the price competitive. The delivery was in line with expectations and my purchase well presented and protected. Very happy with the service and product supplied.
March 18, 2024
Excellent Service!
The ordering was straightforward and the engraved pen arrived within four days - excellent service!
However, there was no delivery note with the package and I wasn't sure about the pen colour initially as I'd ordered Matte Blue which actually looked very grey. I presume I received the correct order?
Many thanks.
January 20, 2024
Reply from Unitedpenshop
Thank you very much for your feedback. Customer service will contact you.
Item was a good price and delivery was…
Item was a good price and delivery was super fast even though it was from outside the UK! Will use again.
November 2, 2023
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