I had been searching the internet for some time for a specific Sheaffer ballpoint to replace one I lost. Eventually found it on Pen shop and bought it from their Netherlands shop. Order was despatch... See more
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The ordering was straightforward and the engraved pen arrived within four days - excellent service! However, there was no delivery note with the package and I wasn't sure about the pen colour initia... See more
Company replied
Nice product (Schaeffer fountain pen), engraving looks good, and good price. I didn’t realise it would be delivered from Germany but delivered 6 days after the order so still a good delivery time.
Company replied
Great quality product. Great customer service. Contacted them due to item got broken during transit. Issue got rectified straight away, no fuss. As it is an anniversary gift, I received the item... See more
4.7
Excellent
101 reviews
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Still have not received our order
Still have not received our order. It will soon have to be refunded as it will be too late to give it as a gift
December 8, 2022
Reply from Unitedpenshop
Good morning, thank you very much for your feedback. We understand your disappointment. Your package is at customs, there is nothing we can change or speed up. I hope you understand. We have already informed you about this.
Great Service and Products.
Discovered this company online looking for engraving for a favourite pen of mine. Engraving is great and the whole experience was easy. Buy with confidence.
November 16, 2022
Delighted with Left Handed Pen…
Was delighted to find this pen for a left handed person. It was easy to order and arrived very quickly. Very pleased with service.
November 8, 2022
Beautiful pens and such a quick delivery
November 19, 2022
some of the best customer service i…
some of the best customer service i have ever experienced
November 11, 2022
Quick dispatch and delivery
November 13, 2022
Helpul and efficient communication to…
Helpul and efficient communication to help complete the order due to technical glitch.
November 4, 2022
Replace a lost pen.
I had been searching the internet for some time for a specific Sheaffer ballpoint to replace one I lost. Eventually found it on Pen shop and bought it from their Netherlands shop. Order was despatched without delay and the delay in receipt at my end was due to various factors including industrial action. Now in my possession and I will try not to lose this one.
October 19, 2022
Very good experience
Very good experience. Straightforward to place order. Informed of progress of order. Pen (and engraving) was absolutely lovely (though replacement cartridges were blue when I thought I ordered black). Otherwise, very pleased and would definitely order again.
October 12, 2022
Great experience
September 13, 2022
Customer service second to none
Customer service second to none! Had a problem instantly resolved, amazing service!
September 5, 2022
So so SO thrilled with this engraved…
So so SO thrilled with this engraved pen. Fabulous company to deal with. I can’t wait to give it to my friend for her 60th birthday. Highly recommend for a truly unique and personal gift.
September 10, 2022
Delighted with this pen set
Delighted with this pen set. Beautifully presented and lovely clear engraving. Would strongly recommend.
September 1, 2022
Happy with the pen and especially the…
Happy with the pen and especially the left hand engraving.
Purchased for my Granddaughter for 6th form
Fairly quick delivery.
I would recommend this company.
September 3, 2022
Excellent service could not fault…
Excellent service could not fault quicker delivery than if I’d bought in UK would definitely recommend this seller ⭐️⭐️⭐️⭐️⭐️
August 27, 2022
This is a great company to deal with
This is a great company to deal with. I ordered a gift on a Friday afternoon that needed a message etched on it. Despatched the next day and I received it the following Tuesday. Excellent product and superb service. Thank you
August 19, 2022
Excellent
Bought and engraved the pen for my grandsons 21st birthday. Delighted with the quality and the price !
JW
August 19, 2022
Still awaiting delivery 6 days after order
I ordered the pen on 14 August with a delivery promise within 3 days. Tracking indicated it would be delivered on Tuesday 16th. It is now 19th August and the item has not arrived. Tracking still says "Last Tuesday" which is now struck out. I needed this for a significant birthday, and my daughter leaves tomorrow.
August 19, 2022
Reply from Unitedpenshop
Good afternoon,
Thank you for your review.
The Royal Mail says the parcel has been delivered today.
Our Customer service will contact you ASAP
Team Penshop.
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