I had been searching the internet for some time for a specific Sheaffer ballpoint to replace one I lost. Eventually found it on Pen shop and bought it from their Netherlands shop. Order was despatch... See more
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The ordering was straightforward and the engraved pen arrived within four days - excellent service! However, there was no delivery note with the package and I wasn't sure about the pen colour initia... See more
Company replied
Nice product (Schaeffer fountain pen), engraving looks good, and good price. I didn’t realise it would be delivered from Germany but delivered 6 days after the order so still a good delivery time.
Company replied
Great quality product. Great customer service. Contacted them due to item got broken during transit. Issue got rectified straight away, no fuss. As it is an anniversary gift, I received the item... See more
4.7
Excellent
101 reviews
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Great quality product
Great quality product.
Great customer service. Contacted them due to item got broken during transit. Issue got rectified straight away, no fuss. As it is an anniversary gift, I received the item on time for the day. Will be buying again and highly recommended.
August 14, 2023
Brilliant service and product
Brilliant service and product. Got my items quicker than many UK companies. Great job guys
July 2, 2023
Amazing first experience!
This was my first experience with this company. The experience was amazing from start to finish. Postage was reasonable, very quick and tracked from end to end. Quality and price of the fountain pen was amazing. The engraving was absolutely spot on. This is a company I would definitely use again. Thank you for an amazing experience.
July 1, 2023
Excellent service
Provided personalised product, exactly as I wanted and quicker than I could ever have expected
June 28, 2023
Simple and straight forward to order…
Simple and straight forward to order the pen and came within the expected time frame
May 31, 2023
A great range of pens and some…
A great range of pens and some difficult to find colour pens at that at highly competitive prices complete with an engraving service. Delivery was quick too
May 18, 2023
Fast and considerate service
Pen exactly as described. Packaging and box immaculate. Great communication and swift delivery of a wonderful fountain pen.
May 6, 2023
Fast delivery and lovely pen
Fast delivery, beautiful boxed Sheaffer pen with very well done engraving - very impressed. Many thanks.
February 7, 2023
Incredible delivery
Great service.The pen I bought was the best price I could find including eBay and Amazon.Communication was first class,postage very fair and delivery time exceptional,couldn’t believe how quickly the pen arrived from Holland to UK
January 12, 2023
Good and reliable
The order was shipped fast, there was a delay in delivery due to British Royal Mail strikes but they handled well and their response was quick. The pen was engraved as per my order.
December 30, 2022
Excellent service let down by UK Post
When I ordered my Pen I made a mistake with the engraving. However, the shop quickly put this right for me and the Pen was dispatched on time for Christmas. Unfortunately, although the Dutch Postal system was great the UK service took nearly three weeks to deliver it. If you have ever tried to contact the UK Postal Service to track a package you will know how hard it is. We just had to be patient and hope. A generally good experience let down by the UK Postal Service. Received the pen a month after it was dispatched, but at least I got it before Christmas...just
November 23, 2022
I ordered an engraved pen and a…
I ordered an engraved pen and a notebook which were intended to be a joint present for a ten year old girl about to move to grammar school.
The pen arrived but no sign of the notebook
December 25, 2022
Reply from Unitedpenshop
Thank you for your feedback,
I see that you ordered the pen and booklet separately. Indeed, I also see that the pen has already been delivered but the notebook is still at customs. To speed up the process we will send you a new notebook. Our apologies for the long wait.
Excellent fast service
December 11, 2022
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