They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and g... See more
Company replied
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See what reviewers are saying
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was o... See more
Company replied
My recent purchase from Universe of Us was a fantastic pair of Vera V10 leather extra white palatine silver trainers they look brilliant with everything. The staff couldn’t have been more helpful. I t... See more
Company replied
I am a massive fan of this wonderful shop / small business (and its website) which offers both unique pieces and also some more mainstream brands - all clearly lovingly chosen by its owners. I always... See more
Company replied
Company details
Written by the company
A destination independent online store, perfect for unique footwear, clothing and accessories. Creators of sustainably made sweatshirts and stockists of Veja, Birkenstock, Dryrobe, Teva and more. 🌈
Contact info
Woodside Industrial Estate, CM16 6LJ, London, United Kingdom
- hello@rainbowcolourslondon.com
- universeofus.com
4.9
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Best Store in Camden!
If you're looking for the best store in Camden look no further. This store offers everything in one place, has the friendliest staff and to top it off they are dog friendly.
November 30, 2021
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review
My recent purchase from Universe of Us…
My recent purchase from Universe of Us was a fantastic pair of Vera V10 leather extra white palatine silver trainers they look brilliant with everything. The staff couldn’t have been more helpful. I trust their advice which is why I keep going back. Keep up the good work.
October 13, 2021
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review.
We are pleased you love your trainers.
Universe of Us
Amazing customer service
Bought a hairband online and didn't quite suit me, Universe of Us were so accommodating and friendly. They exchanged it for me without any issues. Will definitely be using them again, they have so many lovely products.
October 13, 2021
Unprompted review
Reply from Rainbow Colours
Thank you for your kind review Sharan.
We look forward to sending you more lovely things soon.
Universe of Us
Wonderful shop with unique products
I am a massive fan of this wonderful shop / small business (and its website) which offers both unique pieces and also some more mainstream brands - all clearly lovingly chosen by its owners. I always find what I want, whether it’s a gift or something for myself, and the customer service is brilliant.
October 13, 2021
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review.
We hope to see you again soon.
Universe of Us
I have shopped with Universeofus since…
I have shopped with Universeofus since the day it opened and have never had a problem with any orders ever! In fact they go above and beyond to ensure a fantastic customer service!
October 13, 2021
Unprompted review
Reply from Rainbow Colours
Dear Yvonne, thank you for your kind review.
We hope to keep sending you lovely things.
Universe of Us
Avoid!
Ordered a print from these guys through Trouva that was advertised as £11.50 reduced from £16.50. Paid the price stated and received confirmation. Day later received an e-mail off Trouva that the price was wrong and if I wanted the product I had to pay an extra £5 as the price advertised was wrong. No doubt that these guys will blame Trouva.com just as I have the e-mail off Trouva that states it’s UniverseofUs fault. Either way I don’t have the print at the advertised price so both websites can get a 1 star review.
October 9, 2021
Unprompted review
Reply from Rainbow Colours
Dear Nick, I am sorry you have had a bad experience via Trouva. I can only explain what has happened and hope that you understand that this was a genuine mistake. We sell two sizes in the print, the smaller size is £11.50 & the larger size is £16.50, on our own website you will see that this is the case and that the prints are not on sale. Our products are listed on Trouva via a feed which has unfortunately glitched, this is neither our or Trouva's fault, it is just one of those technical things that can happen, we did inform Trouva immediately that there was an issue. Unfortunately as a small business I hope you understand that we cannot simply sell a product at a lower price when its a mistake out of our control, we do offer a 10% new customer discount on our site if you would like to purchase the print. I would like to reassure you that we strive to have great customer service and negative reviews do have a detrimental impact on small businesses so I hope the explanation helps you understand this was a genuine mistake and not a reflection of our business. Thank You
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