Urbansticks Mortgage Solutions Reviews 86

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent and faultless service from start to finish. Fast responses, great communication and got us an excellent deal. Best experience I've had with a broker. Can't recommend enough. Made the whol... See more

Rated 5 out of 5 stars

Michelle, Rebecca, Jackie & Terry have all been very helpful in getting us to our Mortgage Offer stage! No question was ever too silly and everything was explained. Rebecca was amazing at getting back... See more

Rated 5 out of 5 stars

I couldn’t be happier with the service provided by Michelle & Jackie from Urbansticks Mortgage Solutions. Michelle has been amazing from the very beginning, in times when I was worried she did... See more

Rated 5 out of 5 stars

Great experience with Michelle! The entire process was made as quick and easy as possible from our very first call and sourcing an initial AIP, right through to finalising our formal mortgage offer... See more

Company details

  1. Mortgage Broker

Written by the company

We are a Mortgage Broker Company specialising in Shared Ownership, however please contact us with all your Purchase, Remortgage, Buy To Let or Staircasing enquiries. Urban Sticks Mortgage Solutions Ltd is an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales no. 10680763. Registered Office: 43 The Base, Dartford Business Centre, Victoria Road, Dartford, Kent DA1 5FS Your home may be repossessed if you do not keep up repayments on your mortgage. There may be a fee for mortgage advice. The precise amount will depend upon your circumstances. Some buy to lets mortgages are not regulated by the Financial Conduct Authority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Tony Steeles was my mortgage broker he is friendly and helpful and highly professional. I have no hesitation in recommending Urban sticks to help you find a mortgage.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

We have recently used Urban Sticks as brokers for our Mortgage application. The whole process took just under 2 weeks and they really put us at ease during this experience. Email responses were always prompt and personable even on weekends. I would highly recommend Urban Sticks to anyone and would use their services again if needed!

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Advisor was friendly, reliable, informative and adjusted meeting to suit us rather than them. Can not fault at all and will be using again in the future.

July 11, 2019
Unprompted review
Urbansticks Mortgage Solutions logo

Reply from Urbansticks Mortgage Solutions

Thank you for your kind comments Rebecca. Here at Urban Sticks we recognise that it can be difficult for clients to take time out of normal working hours , evening and weekend appointments are not a problem,
Regards Terry

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look