While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... See more

Company replied

Rated 5 out of 5 stars

Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... See more

Company replied

Rated 4 out of 5 stars

I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... See more

Company replied

Rated 2 out of 5 stars

Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... See more

Company replied

Company details

  1. Lighting Store
  2. Furniture Store

Information provided by various external sources

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good looking, high quality yet expensive.

One week later this is a good looking, high quality hanging light. This was easy to install/ secure to my ceiling and wall. Good dimming knob. Just rather expensive for what it is. ($110.00 in March 2024)

March 19, 2024
Tala logo

Reply from Tala

Hello Carole,

[hank you for your glowing review and for your feedback. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day,

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Worth the cost!

Tala is prompt with shipping and very helpful with making sure you purchase the correct bulbs. They are worth the price! You can tell a Tala bulb when you walk into a room!

March 27, 2024
Unprompted review
Tala logo

Reply from Tala

Hello Maggie,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

Quality lighting

A bit pricy but beautiful lighting and quality bulbs. Quick shipping.

March 20, 2024
Tala logo

Reply from Tala

Hello KB,

Thank you for leaving us a 5-star review. We are delighted to hear that you are please with our service and product. Have a great day!

Kind regards,

Tala Customer Support

Rated 5 out of 5 stars

The bulbs are gorgeous

The bulbs are gorgeous, both on high and low, a really good light. On time delivery, easy to puchase.

March 1, 2024
Tala logo

Reply from Tala

Hello A Welch,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Rated 1 out of 5 stars

I think good customer service would…

I think good customer service would replace the bulbs that were missing
Otherwise they need to tell you you need to review your order asap

February 26, 2024
Tala logo

Reply from Tala

Hello Jessica,

Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.

Kind regards,

Claire

Tala Customer Support

Rated 5 out of 5 stars

Very good quality.

February 27, 2024
Tala logo

Reply from Tala

Hello Vitally,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Simple and beautiful!

The quality of the lighting is excellent, and installation was straightforward. The lights look so much more warm and cozy than the previous pendants that the builder had installed!

February 23, 2024
Tala logo

Reply from Tala

Hello Stacey,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day, and enjoy your lights!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

quality is as described.

February 21, 2024
Tala logo

Reply from Tala

Hello Michael,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Rated 4 out of 5 stars

Experience was fine

Experience was fine, quality of item was good, but wasn't the right size so I had to return it and paid $25 in shipping on a $100 order. I am not a fan of having to pay return shipping these days as most retailers give a prepaid shipping labels if a product needs to be returned or exchanged.

February 19, 2024
Tala logo

Reply from Tala

Hello Linda,

Thank you for your review and for your feedback, 
We are always looking to improve our customer experience, and will certainly take your feedback into account, 

Have a great day!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Service was great

Service was great. Excellent product. Received pkg promptly

February 13, 2024
Tala logo

Reply from Tala

Hello Dawn,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Robin

Tala Customer Support

Rated 5 out of 5 stars

Even more beautiful in person

Even more beautiful in person! Love the Farrow & Ball color! Packaged extremely well!
Not sure if it works, as it has yet to be installed in the hallway of our new house we are building.

February 22, 2024
Unprompted review
Tala logo

Reply from Tala

Hello Beth,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day.

Kind regards,

Robin

Tala Customer Support

Rated 5 out of 5 stars

I am in love with my dreamy beautiful lamp.

I am in love with my dreamy lamp - I can’t quite explain how much joy I get out of this beautiful light 🩵

February 11, 2024
Tala logo

Reply from Tala

Hello Lucy,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day.

Kind regards,

Robin

Tala Customer Support

Rated 5 out of 5 stars

Great packaging and my favorite new lamp!

Great packaging! Obsessed with my lamp!

February 13, 2024
Tala logo

Reply from Tala

Hello Laurie,

Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day, and enjoy your Tala Lights!

Kind regards,

Emma

Tala Customer Support

Rated 4 out of 5 stars

I just learned about Tala Lighting and…

I just learned about Tala Lighting and love the lightbulbs. I have shared the company with many of my designer friends. Thanks Tala...I am your new US ambassador.

January 29, 2024
Tala logo

Reply from Tala

Hello Diana,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

The Alumina Lamps make a modern…

The Alumina Lamps make a modern minimalist bedside lamp. I bought them for myself and my teenager. it is incredibly well made. Definitely quality.

February 2, 2024
Unprompted review
Tala logo

Reply from Tala

Hello Mona,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Absolutely beautiful bulbs!

Absolutely beautiful bulbs!! I had the smaller bulbs (259 lumens) before and we need more light (480 lumens) so ordered these recently.

January 25, 2024
Tala logo

Reply from Tala

Hello Mala,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

We are in love with our new lamps from…

We are in love with our new lamps from Tala. The shipping was extremely fast (4 days from the date of purchase). Additionally, the lamps were packed perfectly.

January 19, 2024
Unprompted review
Tala logo

Reply from Tala

Hello Borislav,

Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day and enjoy your Tala Lights!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Beautiful product

Beautiful product. Shipped out very quickly. Trouble free Thanks!

January 23, 2024
Unprompted review
Tala logo

Reply from Tala

Hello Gayle,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Tala Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quality product. Fast shipping.

January 15, 2024
Tala logo

Reply from Tala

Hello Geof,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Rated 4 out of 5 stars

Very Nice

I got the Sphere V because needed something large on single plug-in pendant. Tala really does have some unique items in terms of style and specifications, Sphere V is one of those. Wish the Tala plug-in pendant itself was available in oak.

January 19, 2024
Unprompted review
Tala logo

Reply from Tala

Hello George,

Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with your new Tala light.

We also appreciate all feedback on our product. We will pass on the note regarding the Plug in Pendant being available in Oak to the product team.

Have a great day!

Kind regards,

Claire

Tala Customer Support

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look