Used Plus Reviews 128

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Having never heard of USED PLUS we purchased three apple homepods at a great price based on trusting previous reviews and the 2 yr guarantee... we weren’t disappointed ..items were in original box... See more

Company replied

Rated 5 out of 5 stars

I already reviewed Used Plus (Kevin M on Trust Pilot!) but thought I'd respond to the link they sent, twice ;) but they are worth a second mention. I gave 5 stars for service and customer support.... See more

Company replied

Rated 4 out of 5 stars

Items turned up and worked. Had one order sent through twice due to the web page glitching and confirmation emails not arriving right away.This was processed without being queried (even though it was... See more

Company replied

Rated 5 out of 5 stars

Found this company online. After reading other reviews I bought a refurbished XBox one S. product was delivered quickly and safely (tracked) and in superb condition. Also spoke to a member of staff t... See more

Company replied

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery good price

Fast delivery good price, and in perfect condition.

September 17, 2020
Unprompted review
Used Plus logo

Reply from Used Plus

Thank you so much Elaine for your lovely review, and we're delighted to hear that you were pleased with the Oculus Go! :)

Rated 4 out of 5 stars

this is really good

this is really good. my order arrived early and i was glad with it.

however it did not work on my weak pc...

September 17, 2020
Unprompted review
Used Plus logo

Reply from Used Plus

Thank you so much for taking the time to leave a review Sarrie! We are, however, sorry to hear that your PC was not powerful enough to run the Oculus Rift. We're pleased to see you were since able to take advantage of our effortless returns policy though in order to return your item for a full refund, and we hope you'll consider shopping with us again in the future. :)

Rated 4 out of 5 stars

After care experiance

I had to return a product to them and the over all customer service and experience was of a very high standard, it was quick easy to do and the team were in constant communication with me and everything was prepaid and done for me I simply went to shop with box and it was done.

My returned product was working but had a minor error that was put with the service so I would still recommend using the service as you have the benefit of knows you are in good hands

September 17, 2020
Unprompted review
Used Plus logo

Reply from Used Plus

Thank you Denis for your kind review, and your understanding throughout the returns procedure! We're delighted to hear you were happy with the after care experience, and hope you will consider shopping with us again in the future. :)

Rated 4 out of 5 stars

Purchase was great quality..

Purchase was great quality... Works and sounds great.. Could of had instructions though.. Just aswel I knew how to install it

September 17, 2020
Unprompted review
Used Plus logo

Reply from Used Plus

Thank you Karl for your order and your review! We're sorry to hear that there were no instructions in the box, but glad to hear you were able to set up the Amazon Echo without them. While we strive to include instructions, unfortunately this is not always possible. We're always just an email away if you have any questions regarding your product though, so if you require any assistance at any point feel free to get in touch with support@used.plus. :)

Rated 5 out of 5 stars

Very good service

September 17, 2020
Unprompted review
Used Plus logo

Reply from Used Plus

Thanks Tim for your lovely comments! We're really pleased to hear you were happy with the Amazon Echo Show you received, and hope you'll shop again with us in the future! :)

Rated 5 out of 5 stars

Would recommend to anyone

My first experience with Used Plus has been incredible. I had not heard of the brand before and so thought I was taking a chance however that could not have been further from the truth. The personal service from start to finish was the best I have received and it made the process so much easier.
I would recommend Used Plus to anyone.

September 3, 2020
Unprompted review
Used Plus logo

Reply from Used Plus

Thank you so much for your kind review. It's great to hear you were happy with your Oculus Go and the experience of shopping with us. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look