This review is for the servicing of our air source heat pump system: Use the Sun installed our system nearly fours years ago (December 2021) and we have been very fortunate that we have been allocate... See more
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Specialising in Tesla Batteries, Air Source Heat Pumps, Solar PV and everything renewable. Our moto – we will never try and sell you something unless we know it will work for you (and we have negative feedback to prove it!) Call Use the Sun on 01268 727903 email us at sales@usethesun.co.uk or visit our website www.usethesun.co.uk – we look forward to hearing from you!
United Kingdom
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Jack & Matt fitted 15 panels, 2 batteries and an EV charger for me today.
They were friendly, tidy and did an excellent job.
I would definitely recommend this team of installers to everyone

Reply from Use The Sun
Used the company to install and service for 5 years. Very good and efficient.

Reply from Use The Sun
A very professional solar and battery installation was started on time at 8am and completed by around 3pm with all tests showing that the system was up and running and generating electricity. The team on site were excellent and we have received really good support from the team in the office right from the first introduction and the survey being undertaken.
I would definitely recommend Use The Sun to anyone looking to harness solar energy.

Reply from Use The Sun
The 2 guys that came were great, they fitted a new inverter and battery. Explained everything and once finished cleared up leaving everything as it were. Definitely recommend 👌

Reply from Use The Sun
We had solar power installed at the weekend. The 2 fitters arrived at 07.30. and had the job done early afternoon.Great job done. Clean neat work and very professional.

Reply from Use The Sun
Absolutely fantastic service from Use The Sun with the installation of our PIV unit – it quite literally saved the day!
Josh, the installer, was an absolute pleasure to have in the house. Even though there was a slight delay at the start because the unit hadn’t been delivered to the wholesaler on time (completely out of his control), he came back the very next day and couldn’t have been more helpful. Nothing was too much trouble for him.
The reassurance and support I received from Eddie & the team throughout was second to none – professional, responsive, and genuinely caring.
I wouldn’t hesitate to use Use The Sun again and would highly recommend them to anyone considering a PIV installation.

Reply from Use The Sun
Hi to follow on from my recent revie, ive realised i needed a Dno certificate so rang use the sun and spoke to Lucy who was very helpful. She said they would sort the Dno out for me which was a life saver as i didnt even know what is was, thank you very much for your help, nothing is to much trouble for Use the sun. cheers

Reply from Use The Sun
The installers were great careful clean tidy and polite and Keeleigh was very helpful sorting out the certification for my solar system having been previously let down badly by a different company

Reply from Use The Sun
I had a problem with the firm that put my solar in(went into administration), I got Use the sun ltd to put everything right am so glad I did.From the start to finish they were fantastic nothing was to much trouble very efficient , tidy and very friendly,the technician they sent Lewis breeze was fantastic knew straight away what was wrong and put it right I am so pleased with the work, I think use the sun have a star in Lewis, thank you very much😀.

Reply from Use The Sun
Huge thanks to Martin and Keeley, outstanding service, Martin excellent engineer, informative, kind, clean and high standards of workmanship. Keeley for regularly checking in with me with such kindness and reassurance.

Reply from Use The Sun
Excellent service they able to send an engineer a week early who as well as checking on my reported error also volunteered to complete the service which was booked a week later. Also there was a dignified time in sending out the invoice

Reply from Use The Sun
Firstly, I don't usually write reviews. So it had to be particularly good for me to comment. I had 20 panels fitted and two batteries, supplied and fitted by Use the Sun. All the staff from the quote to the installation were very friendly, presentable and helpful. The standard of workmanship was very high, the installation team were clean, tidy and knowledgeable. I did have some trouble filling in the paperwork to export the surplus energy. Victoria in the office was very helpful and explained the process to me. I would highly recommend Use the Sun. I will use again if I need anything else.

Reply from Use The Sun
Had a 12 panel system installed last week . Has been working perfectly since installation , the engineers keith Josh and Andy were very knowledgeable and very clean and tidy . The scaffold was erected on time and the customer service has been fantastic from start to finish . I highly recommended this company . 5 star service through out .

Reply from Use The Sun
Fantastic installation from start to finish. The whole experience was amazing — the team were friendly, professional, and incredibly helpful throughout the process. Everything was handled smoothly, and the quality of work exceeded expectations. Highly recommended!

Reply from Use The Sun
We had our solar panels and batteries installed by Soly via Use The Sun and we are very happy with the quality of instalation. After Soly filed for bancrupcy we were left without handover documents and Use The Sun were very helpful, stepped in and applied for the DNO on our behalf. We are very happy customers and would recommend this company to anyone thinking about installing solar system.

Reply from Use The Sun
The staff are very competent and the engineer quick and clean. Only downside is that we have had to re-arrange the servicing a couple of times over the years due to priority work.

Reply from Use The Sun
I am very happy with them and they do provide a very good service. I have use them for a few years and the booking for an appointment is quite good and responding back. Very friendly team.
Thank you

Reply from Use The Sun
From start to finish the installation of my solar and air source heat pump has been amazing, from chatting to Eddie to Keeleigh to Adam & Scott doing the solar to James and Martin doing the ASHP, they have been knowledgeable, kind and helpful, always mindful of my little dog and making sure he didn’t escape!
They kept me updated all along as to what they were doing and tidied up after themselves
Would highly recommend this company 5*

Reply from Use The Sun
Brilliant customer service once again. Very quick response to call-out and, as always, Martin took time to check everything and then to advise and explain changes to the heat pump settings.

Reply from Use The Sun
Exceptional and helpful, very happy to have found this company.

Reply from Use The Sun
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