Ordered a next day delivery backpack. Received order details, but no backpack. Six days later, no response to Emails or a phone call to a number provided by Klarna. I will update as necessary but c... See more
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See what reviewers are saying
At the recent ABR festival, I unfortunately had an accident with my Hilleberg Allak 2 tent resulting in a burnt footprint and an almost impossible to locate door strap. When I realised Valley & Peak... See more
First time ordering from Valley and Peak for a few accessories. Items were dispatched and arrived within 48 hours to Northern Ireland. Even received a small gift too which was unexpected but a fabul... See more
Great customer experience. Had an issue with UPS delivery and the Valley and Peak team sorted it swiftly - sent a new item out and reassured/updated me along the way. I had never ordered from this com... See more
Company details
Information provided by various external sources
At Valley and Peak, We Manufacture and Supply Ultralight Outdoor Gear. Brands include Sierra Designs, CNOC Outdoors, Cascade Wild, Kelty, Easton Tent Pegs, Lawson Equipment, and TentMeals. We Manufacture in the UK, Backpacking Quilts, Ultralight Bivys,...
Contact info
United Kingdom
- support@valleyandpeak.co.uk
- valleyandpeak.co.uk
3.4
Average
932 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
1st class service
I purchased from Valley and Peak initially because the price of the items were very competitive and I have since found there service to be exceptional.
August 25, 2023
Fantastic Service and really helpful people 5*****
This company is one of my favourites . Always a great service . The only down side is that i am now addicted to Skittles :) They send you a free bag with every order !
August 25, 2023
Great customer experience
Great customer experience. Had an issue with UPS delivery and the Valley and Peak team sorted it swiftly - sent a new item out and reassured/updated me along the way. I had never ordered from this company before but now will use them as my go-to...AND I just noticed that they supply enlightened equipment!! As a thru-hiker with thousands of miles under my belt, finding out about a company like this makes me SO happy!
August 18, 2023
Unprompted review
Fast shipping
Very fast shipment at a better price than most other shops
August 18, 2023
Unprompted review
An item that failed when trailed was…
An item that failed when trailed was replaced within 12hrs - Fantastic service!!!
August 16, 2023
Unprompted review
Great price and customer service
July 26, 2023
Fast delivery and great customer…
Fast delivery and great customer service - loved the sweets thank you!
July 27, 2023
I was between sizes on EE Torrid
I was between sizes on a product and bought first with a discount code,contacted them and they billed me out another,with same discount code and I’ve returned one back to them.Also big thumbs up for finally bringing Enlighened Equipment products too the uk so no custom payments. Excellent service as always
July 26, 2023
Faultless! My new go to outdoor supplier.
Shopping with valley and peak was super easy, contact was great throughout the order/delivery process and my bits arrived quicker than expected. Think I even got some sweets in my parcel. Can’t rate them highly enough. Thanks team!
July 25, 2023
Amazing service super fast next day…
Amazing service super fast next day delivery, will definitely use this company again
August 1, 2023
Unprompted review
One of the most reliable places I buy…
One of the most reliable places I buy kit from. It's always kit you want and need, too. They know what they're supplying
July 24, 2023
Item as described delivered on time
July 24, 2023
First class customer service.
July 24, 2023
Great ordering experience with Valley & Peak.
Our first time ordering through Valley & Peak, easy to use website, great communication, speedy delivery and well packaged. Very happy with our new Sea to Summit pillows and looking forward to using them on our next wild camping adventure.
July 24, 2023
Fast easy service
July 23, 2023
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