We were looking for a different liquid to help us to stop smoking as others have been too sweet. We found the Café Tobacco which is much better for us and our order was received within 2 days which w... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Super quick delivery, age verification completed during purchase meaning items were simply posted without the need to be signed for. The products (nic salts) are high quality and good value for mone... See more
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Love Dinner Lady E-Liquids - they are really flavoursome. I prefer the Nic Salts in Lemon Tart flavour. (Many other flavours are lovely too) You actually get a hit of the pastry before the lemon - it’... See more
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I was introduced to Dinner Lady products as part of the NHS stop smoking scheme and I've found them to be great! I think I got about 12 weeks supply and a vape for free and lots of info about vaping a... See more
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Company details
About Dinner Lady
Written by the company
Dinner Lady is an award-winning UK vape brand, manufacturing and selling premium quality e-liquids, Disposables, Devices and Accessories. Winner of 40+ awards, Dinner Lady products are now sold in over 115 countries around the world.
homepage REFILLABLE PODS e-liquids Devices accessoriesContact info
GM House, Wilkinson Way,, BB1 2EH, Blackburn, United Kingdom
- (0)1254 972014
- support@vapedinnerlady.com
- vapedinnerlady.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Dinner Lady
Hi Mohamed,
Thank you so much for your kind words! 🌟 We’re thrilled to hear you’re happy with our products and customer service. Your satisfaction means everything to us. If you ever need anything, please don’t hesitate to reach out. We look forward to serving you again!
Reply from Dinner Lady
Hi Debbie,
Thank you for your kind review! We're so glad to hear that your order process was easy and your items arrived on time. We truly appreciate your feedback and hope to serve you again soon.
Reply from Dinner Lady
Hi Jay,
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our website, fast delivery, and fantastic items. Your satisfaction means the world to us and inspires us to keep delivering great service. We hope to see you again soon!
Quick answer to question by customer…good stuff
Quick answer to question by customer services. Product exactly as described and I have used dinner lady vape for over a year. And they are what my local stop smoking nhs gives to people stopping smoking. If that's not a reason to use them then nothing is
February 2, 2026
Reply from Dinner Lady
Hi Carrol,
Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you quickly and that our products meet your expectations. It means a lot to us that you've been a loyal Dinner Lady customer for over a year, and we're honoured to be recommended by the NHS for those on their stop-smoking journey. Your support and recommendation are greatly appreciated!
Reply from Dinner Lady
Hi John,
Thank you for your feedback! We're glad to hear your order was delivered promptly. If there's anything else we can do for you, please let us know.
Reply from Dinner Lady
Hi Brian,
Thank you for your kind words! We’re delighted to hear you’re pleased with our product range, service, and delivery. Your satisfaction is very important to us. If you ever need anything else, we’re always here to help.
Reply from Dinner Lady
Hi Kairen,
Thank you so much for your loyalty and continued support over the years! We’re honoured to be your favourite and truly appreciate you choosing Dinner Lady time and time again. If you ever need anything, we’re always here to help.
The whole process of placing your order…
The whole process of placing your order through to payment and delivery is seamless, on top of that the products are top notch. Highly recommend.
February 2, 2026
Reply from Dinner Lady
Hi Sue,
Thank you so much for your fantastic review! We’re delighted to hear that you found the entire ordering process smooth and seamless, and that you’re enjoying our top-notch products. Your recommendation means a lot to us. If you ever need any assistance, we’re always here to help. Thank you for choosing Dinner Lady!
Reply from Dinner Lady
Hi Katy,
Thank you for your feedback! We're delighted to know you appreciated our fast delivery. If there's anything else we can do to make your experience even better, please let us know. Thanks for choosing Dinner Lady!
Superb quality of items and service
Superb quality of items and service. Can’t fault anything. Very happy and highly recommend. Delivery was so fast too. Thank you Dinner Ladies.
February 2, 2026
Reply from Dinner Lady
Hi Dorvita,
Thank you so much for your wonderful review! We’re thrilled to hear you’re pleased with the quality of our items and service. Your recommendation means a lot to us, and we’re glad to know that our fast delivery met your expectations. If there’s ever anything you need, just let us know—we’re always here to help. Thanks again for choosing Dinner Lady!
I ordered my vapebeware of when you order liquids for next day…
I ordered my vape liquids for next day delivery by DPD,not knowing that if you order after3pm it would not come the next day. There should be something in place when you order after that time it does not charge you for next day delivery. The system charged me and kept my money. I'm very disappointed with this and this company has not given me back my delivery fee or a solution to this issue.
January 31, 2026
Reply from Dinner Lady
Hi Avril,
Thank you for sharing your feedback and bringing this to our attention. We're very sorry to hear about the inconvenience you experienced with your next working day delivery order. We understand how important timely delivery is and regret any frustration this may have caused.
We strive to be as transparent as possible regarding our delivery times, which are clearly outlined on our delivery information page and at checkout. After investigating your case, we can confirm that your order was dispatched on time and actually arrived ahead of the estimated delivery date, in line with our stated service levels.
If you have any further questions or if there’s anything else we can do to help, please let us know. We value your feedback and your continued support.
We have outlined clearly on our delivery information page and our basket page the delivery and cut-off times for same-day dispatch.
Our investigation into this matter has found that we have met the service level agreement we have outlined on these pages and your order was dispatched on time and arrive ahead of time
Reply from Dinner Lady
Hi Tina,
We're so glad to hear you love the Dinner Lady vape juice flavours—they’re a favourite among our customers, too! If you ever want to try new flavours or need any recommendations, feel free to ask. Happy vaping, and thanks again for choosing us!
Great Selection of Vapes & Accessories...
They carry a great selection of vapes and vape accessories at a good price. They're the merchant used by the quit smoking program that finally got me off of cigarettes after 32 years.
January 20, 2026
Reply from Dinner Lady
Hi Adrian,
We're thrilled to hear our selection and pricing helped support your quit smoking journey. Congratulations on making such a significant change after 32 years—that’s truly inspiring! We’re proud to partner with programs that make a real difference, and we’re grateful to be part of your journey. If you ever need anything or have questions, we're always here to help. Enjoy your new smoke-free life!
Great service, great value
Dinner lady is a great company to get vape oil from.
The vape is smooth with no problems.
I received the product with next to no waiting.
Highly recommend dinner lady.
January 23, 2026
Reply from Dinner Lady
Hi Sean,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’re enjoying our e-liquids and that your order arrived quickly. Providing smooth, high-quality products with excellent service is our top priority. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for choosing Dinner Lady!
Reply from Dinner Lady
Hi Karin,
Thank you so much for your kind words! We’re thrilled to hear that you found our service quick and reliable. Your feedback means a lot to us. If you ever need assistance again, don’t hesitate to reach out!
Fast efficient service and site helpful
January 22, 2026
Reply from Dinner Lady
Hi Diane,
Thank you for your positive feedback! We’re glad to hear you found our service fast and efficient and our site helpful. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
We look forward to serving you again soon!
Dinner lady shop is a pleasure to deal with al…
Dinner lady shop is a pleasure to deal with. Easy to navigate the site which is full of choices.. I always get the tabacco salts.
Fast tracked delivery.
I recommend this shop unreservedly.
January 19, 2026
Reply from Dinner Lady
Hi Joyce,
Thank you so much for your wonderful review! We’re delighted to hear you enjoy shopping with us and find our website easy to navigate with plenty of choice. It’s great to know you’re happy with your tobacco salts and our fast-tracked delivery service.
Your recommendation means a lot to us. We truly appreciate your support and look forward to serving you again soon!
I like little lady products,their…
I like little lady products,their service is really good but i couldn't buy arcfire pods, it was out of stock, now I worry if they don't sell this pods ,I need a new vape
January 22, 2026
Reply from Dinner Lady
Hi Aysen,
Thank you so much for your kind words about our products and service! We’re sorry to hear that the Arcfire pods were out of stock when you tried to purchase them. Our team is working hard to restock popular items as quickly as possible, so please keep an eye on our website for updates.
Rest assured, we do plan to continue selling Arcfire pods, and we hope to have them available again soon.
Thank you for your patience and your continued support.
Voopoo x3
What product I wanted was easy to find at a great price delivery was fast and efficient
January 21, 2026
Reply from Dinner Lady
Hi Kevin,
Thank you so much for your positive feedback! We’re delighted to hear that you found what you were looking for easily, at a great price, and that your delivery arrived quickly and efficiently. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything else in the future, please don’t hesitate to reach out!
I have had fast and good service for…
I have had fast and good service for the last almost a year that I have be using you. Thank you
January 19, 2026
Reply from Dinner Lady
Hi Miss Lambert,
Thank you so much for your loyalty and kind words! We're thrilled to hear you've consistently received fast and good service over the past year. Your continued support means so much to us. If you ever need anything, we're always here to help!
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