We were looking for a different liquid to help us to stop smoking as others have been too sweet. We found the Café Tobacco which is much better for us and our order was received within 2 days which w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super quick delivery, age verification completed during purchase meaning items were simply posted without the need to be signed for. The products (nic salts) are high quality and good value for mone... See more
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Love Dinner Lady E-Liquids - they are really flavoursome. I prefer the Nic Salts in Lemon Tart flavour. (Many other flavours are lovely too) You actually get a hit of the pastry before the lemon - it’... See more
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I was introduced to Dinner Lady products as part of the NHS stop smoking scheme and I've found them to be great! I think I got about 12 weeks supply and a vape for free and lots of info about vaping a... See more
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Company details
About Dinner Lady
Written by the company
Dinner Lady is an award-winning UK vape brand, manufacturing and selling premium quality e-liquids, Disposables, Devices and Accessories. Winner of 40+ awards, Dinner Lady products are now sold in over 115 countries around the world.
homepage REFILLABLE PODS e-liquids Devices accessoriesContact info
GM House, Wilkinson Way,, BB1 2EH, Blackburn, United Kingdom
- (0)1254 972014
- support@vapedinnerlady.com
- vapedinnerlady.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Dinner Lady
Hi Janet,
Thank you for your positive feedback! We're glad you appreciate our selection and pricing. We look forward to serving you again soon.
always excellent service
February 23, 2026
Reply from Dinner Lady
Hi Anne,
Thank you so much for your kind words! We’re thrilled to hear you consistently enjoy excellent service with us. Your support means a lot, and we look forward to serving you again soon.
Great shop
I'm a dessert kinda vape girl and as such I found this company to have a good selection of vape juices that suits me to a T. My order was dispatched the same day and delivered the following morning which was v.impressive. Cheers!
October 7, 2025
Reply from Dinner Lady
Hi Amanda,
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our dessert-inspired vape juice selection—there’s nothing sweeter. 😊
It’s fantastic to know your order reached you quickly and everything met your expectations. If there’s ever a flavour you’d like to see or anything we can do to make your experience even better, just let us know.
Thanks again for choosing us and for sharing your positive experience. Happy vaping!
I think the Vaporesso Xros5 is a sleek…
I think the Vaporesso Xros5 is a sleek and simple vape and was recommended to me by friends. The problem has been that I have received two pods , on filling the pod and waiting 15 minutes the taste was of burning chemicals , the second pod which I certainly didn’t overfill , was drawing the e liquid into my mouth. So I haven’t been able to truly use the vape and will have to buy new pods locally. I can only assume the pods that came with the pen were faulty.
I’m really disappointed because I was so ready to transition away from cigarettes, and now I’m a bit set back with it all mentally.
February 24, 2026
Reply from Dinner Lady
Hi Karen,
Thank you for your honest feedback and for giving the Vaporesso Xros5 a try. We are truly sorry to hear about your experience with the pods and understand how frustrating this must be, especially when you were motivated to transition away from cigarettes.
Faulty pods are rare, but we understand the disappointment. Please rest assured that your feedback is being taken seriously and we will look into this with our supplier to ensure quality is maintained. In the meantime, we’d like to help make this right for you! If you could please contact our customer support team with your order number, we’ll be happy to assist you—whether that’s by replacing the pods or finding another solution.
Your journey to quitting is important, and we’re here to support you every step of the way. Thank you for bringing this to our attention, and we hope to restore your confidence in our products.
Easy to order online
February 23, 2026
Reply from Dinner Lady
Hi Linda,
Thank you for your review! We’re glad to hear you found our online ordering process easy. If you ever have any questions or need assistance, we’re here to help. Looking forward to seeing you again soon!
Best,
The Dinner Lady Team
Reply from Dinner Lady
Hi Jillian,
Thank you for your feedback! We’re glad to hear you were happy with our prices and that your products arrived as promised. We appreciate you choosing Dinner Lady and hope to serve you again soon.
Best regards,
The Dinner Lady Team
That the vapes work perfect 👌
Hi, came quick works perfect was a surprise for my partner she loves it and the colour purple, I've always used these vapes, thanks so much dinner lady will shop with use again 😊
February 23, 2026
Reply from Dinner Lady
Hi Agnes,
Thank you so much for your wonderful review! We’re thrilled to hear your order arrived quickly and that your partner loved the surprise (especially in her favourite purple!). We truly appreciate your loyalty to Dinner Lady and look forward to welcoming you back again soon. If you ever need anything, we’re here to help!
Thanks again,
The Dinner Lady Team 😊
Reply from Dinner Lady
Hi Kirsty,
Thank you so much for your kind words! We're delighted to hear that you're happy with our products, fast service, and prices. Your feedback means a lot to us, and we look forward to serving you again soon.
They are quick and reliable I'm never…
They are quick and reliable I'm never disappointed with my purchase
February 16, 2026
Reply from Dinner Lady
Hi June,
Thank you so much for your kind words! We’re thrilled to hear that you find our service quick and reliable, and that you’re consistently satisfied with your purchases. Your feedback means a lot to us. If there’s anything we can do for you in the future, please don’t hesitate to reach out!
Great Value, fast delivery
Lots of options, great value and easy to place my order. Also fast free delivery
February 18, 2026
Reply from Dinner Lady
Hi Elaine,
Thank you for your fantastic review! We’re so pleased to hear you enjoyed our wide range of options, great value, and easy ordering process. It’s also wonderful to know that our fast, free delivery met your expectations. If you ever need any assistance or have questions, just let us know—we’re here to help!
The best tobacco taste
I used to have Dinner Lady disposables, because they had the best tobacco taste, at least for me. The others I've tried all have a sickly-sweet flavour. These are just as good as the disposable ones were.
February 17, 2026
Reply from Dinner Lady
Hi Dereke,
Thank you so much for your detailed review! We’re delighted to hear that you found our products match the quality and taste you enjoyed from Dinner Lady disposables. Providing a satisfying tobacco flavour is important to us, so your feedback means a lot. If you have any questions or need recommendations, we’re always here to help!
Reply from Dinner Lady
Hi Divana,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support!
Well it was quite hard in the begining…
Well it was quite hard in the begining to get them with all the process you have to go through. But I get it
February 13, 2026
Reply from Dinner Lady
Hi Anna,
Thank you for sharing your feedback. We understand that the process can feel challenging at first, and we appreciate your patience while working through it. Please note that you will not be required to complete the age verification process again.
Reply from Dinner Lady
Hi Kerry and Tony,
Thank you for your feedback! We’re pleased to hear you found our service very prompt. Providing quick and efficient service is important to us, and we’re glad we met your expectations.
We appreciate your support and look forward to serving you again!
It took seven days to deliver
February 9, 2026
Reply from Dinner Lady
Hi Robert,
Thank you for taking the time to share your feedback. We apologise that your order took seven days to arrive—this is longer than our usual delivery timeframe. We understand how important a prompt delivery is and we’re constantly working to improve our shipping processes.
If there’s anything we can do to make this right or if you have any further feedback, please don’t hesitate to reach out to our customer service team at support@vapedinnerlady.com. We appreciate your patience and hope to serve you better in the future.
Reply from Dinner Lady
Hi Cheryl,
Thank you for your kind words! We’re happy to hear you were pleased with our service and speedy delivery. We appreciate your support and look forward to serving you again.
Easy to order and quick delivery
February 9, 2026
Reply from Dinner Lady
Hi Fiona,
Thank you for your feedback! We're glad you found the ordering process easy and appreciated the quick delivery. We hope to serve you again soon!
Used on a regular basis
Used on a regular basis. Always reliable and never had a problem. Highly recommend them 👌
February 9, 2026
Reply from Dinner Lady
Hi Mrs Leach,
Thank you so much for your continued trust and for recommending us! We’re thrilled to hear that you’ve always had a reliable experience with us. Your support means a lot, and we look forward to serving you again soon.
Reply from Dinner Lady
Hi David,
Thank you so much for your positive feedback! We're delighted to hear that you found the transaction easy and are happy with the product. Your satisfaction means a lot to us, and we hope to serve you again in the future.
Reply from Dinner Lady
Hi Helen,
Thank you for your message. We have reviewed your order details and can confirm that your order was placed on Friday and dispatched on the same day. You selected the 2-3 working day delivery option. A notification confirming dispatch should have been sent to you.
I have checked the status of your order with Royal Mail, and it is currently being processed by them. You can track your order using the tracking number that was provided to you.
If you have any further questions, please email our customer service team support@vapedinnerlady.com
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