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Vapestorm Reviews 1,342

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TrustScore 5 out of 5

4.9

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting its speed and efficiency. Many people highlight the competitive pricing and the high quality of the products, often mentioning that they find the best deals here. The overall service, from ordering to communication, is frequently described as brilliant and reliable. However, some customers occasionally experienced issues with incorrect orders or items. A few people also felt that the company's dispatch and delivery promises, particularly for urgent or bulk orders, did not always align with their actual experience, leading to dissatisfaction with the order fulfillment process.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, reliability, and overall... See more

Price

Reviewers consistently express satisfaction with the pricing, frequently highlighting competitive and... See more

Product

Consumers consistently express satisfaction with the product offerings. Many reviewers highlight the great... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered from Vapestorm for the last 12months. I always use Hangsen liquids & Vapestorm are consistently the cheapest & fastest delivery I've found on the web. There's always usually a little 5% o... See more

Rated 5 out of 5 stars

Absolutely amazing company. Have been ordering my liquid from here for about 3 years first on ebay then through the company themselves. Every order is perfect with quick delivery. Amazing customer ser... See more

Rated 5 out of 5 stars

I've dealt with vapestorm for years now at 2 different addresses and I can't fault them on anything. They are competitive on price with a good delivery time and they keep you informed throughout the p... See more

Rated 5 out of 5 stars

Having had a rip off experience from another company I ordered and emailed vapestorm.I explained that I would continually reorder from them if my experience was good from them.I haven't looked back ev... See more

Company details

  1. Electronic Cigarette Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use website

Easy to use website. Dispatches products really quickly, usually receive my parcel within 48 hours. Customer service is excellent. Great company to buy from. 100% recommended

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Superb company!

Superb company....had a delivery issue due to Royal Mail's incompetence... contacted Vapestorm and they rectified the matter immediately and resent my goods. Couldn't have been happier.

Always an excellent, super efficient service. 5stars from me

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I use Hengsen e liquid and buy in bulk at a great price from VAPESTORM.I also occasionally buy Elf liquid.I am very satisfied with both the e liquid and the company.I would highly reccomend

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service a

This is an excellent company who always respond and deliver orders promptly. The only time I had an issue with my order they couldn't apologise enough and rectified the issue quickly

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices, great service

Use this company alot now for the vape juice I always use and also do replacement pods for the vape I use too. Always fast delivery (48 hour RM delivery is FREE) and always GREAT prices. Top place to use :)

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch

I first used this company on Ebay, and they have always been the cheapest and quality product, fast delivery and no issues, I will always use them. Top notch!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Easy to use website. Dispatches products really quickly, usually receive my parcel within 48 hours. Customer service is excellent. Great company to buy from. 100% recommended

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Firstly used these guys on Ebay,but after discovered their own website. Guys are doing great job.Always fast shipping, never had any problems with order either, and price is a way cheaper than in majority of the shops.

January 27, 2025
Unprompted review

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