VegasHero Casino Reviews 

265
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Is almost impossible to get an withdrawal. They are scammed as they mention in term and conditions that all withdrawal are processed within 3 working days but when you contact them they said any time... See more

Rated 3 out of 5 stars

Still very unsure about this site so be very careful My 1st 3 withdrawals was in my bank within 72 hours but my last withdrawal is still pending after 10 days and when you ask live chat they're pro... See more

Rated 1 out of 5 stars

Do not use this site if you have a win trying to withdrawal your money is a nightmare don’t think they even give it to you palm you off all the time been waiting over a week

Rated 2 out of 5 stars

Hello, I played before I started looking for reviews about this casino, and I thought I'd lost my money. I had won £250 and waited over a week for a withdrawal, for nothing. I thought I'd lost the mon... See more

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House

Written by the company

At VegasHero Casino, we deliver a dynamic online gaming hub that combines a bold superhero-themed design with a vast and varied selection of games, ranging from classic and video slots to live dealer table games powered by industry-leading providers like NetEnt, Evolution Gaming, Microgaming, Quickspin, and Pragmatic Play. Licensed by both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), we uphold the highest standards of security and fairness, with advanced encryption protocols and audited game mechanics ensuring a safe, transparent environment for our players. Launched in 2017 and operated by Genesis Global Limited, our platform supports seamless browser-based access across desktop and mobile devices—no download required—so players can enjoy our services on the go. We offer generous promotions, including a tiered four-deposit welcome package with match bonuses and free spins, ongoing reload offers, weekly bonuses, and an exclusive VIP program featuring personal account managers and bespoke rewards. Our goal is to provide secure and swift banking, with multiple deposit and withdrawal options, along with responsive 24/7 customer support to assist with player needs. Committed to responsible gaming, VegasHero fosters a respectful and supportive gaming atmosphere where entertainment and trust converge in every experience.


Contact info

You should know

1.6

Bad

TrustScore 1.5 out of 5

265 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(265)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS

NO WITHDRAWAL
ONLY DEPOSIT
TRY IT AND LOOSE MONEY

GOOD LUCK 🤞

I'M GOOD

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly so far so good

Honestly so far so good. Don’t believe everything you read here. I’ve deposited plenty and received 2 withdrawals within 48hrs with no hassle. I’m now waiting on two more withdrawals. The biggest ones so far so we will see. But so far very good experience. Support is good. Great range of games and bonuses available. Assuming my next withdrawals come in soon as nearing the 48hrs mark then I’ve nothing bad to say about them

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I was waiting for withdrawal for 5 days it’s saying 5 steps until I get pay but after 5 days I was still on step one ..I had 1500 to withdraw and I couldn’t do straight away I had to do it 500 every 24 hours .. on the end I start nervous and I lost everything because I thought anyway scam ..bad experience and not recommend it to play

December 22, 2025
Unprompted review
Rated 3 out of 5 stars

Funds

After reading the reviews on here I was scared I wouldn’t receive my withdrawal at all.
I tried to withdraw £700 and it didn’t let me so lost £200 and took £500 out.
3 days later and struggling to get on live chat I emailed and was told my funds are safe.
Payment then came next day.

Received payment today (4 days)

Update
Made a deposit on 24/12/25 - won £200, money in my bank 26/12/25.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful

Won money 5 days ago. Kept speaking to some automated bot. Eveytime its processing. Then its please give us 3 days. You can cancel and put money straight back in but takes forever to claim winnings. Woke up this morning and the winnings are in my bank. Shocked.... that being said I wouldnt use them again. Hit and run small deposit and decent win. Thanks Vegas. Much love ❤️

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Quick withdrawal for 2nd time

I did a review other week because i got my withdrawal in about 40 hrs,i have took another one out at 3.20am in tuesday and its landed in my account,this time it took about 48 hours to hit my bank,thats me puting back on my card and not bank transfer,i do not work for this casino and its 100% genuine reviews, only gripe is i deposited £35 on 4th december,its left my bank but casino cant find it,i am still waiting on them to get back to me

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Made a withdrawel 16th october, completed 22nd of october but still no money almost 2 months on. Have jumped through every hoop they have asked for and still nothing. Chat help is useless says the same response everytime, no answer when emailed... AVOID AVOID AVOID

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ WARNING – DO NOT PLAY ON THIS CASINO ⚠️

Stop playing on this casino. Do not make the same mistake I did.
This casino is not trustworthy.

They do not have clear Terms & Conditions

They change or invent rules whenever they want

They do not follow responsible gambling rules

They do not pay out winnings

There are no real chances to win

Save your money and stay away from this casino.
Way this casino has reviews on trustpilot, I have checked on ask gambler and others Web this casino is blacklist everywhere

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SITE!!!

DO NOT USE THIS SITE!!!

THEY LIMIT YOUR WITHDRAWAL AMOUNTS AND FREQUENCY....HOW IS THIS EVEN LEGAL? YOU CAN ONLY WITHDRAW £500 A DAY MAX AND IT TAKES OVER 24 HOURS TO PROCESS THE WITHDRAWAL IN WHICH TIME THEY ALSO LET YOU REVERSE YOUR WITHDRAWAL. THEY KNOW EVERY TRICK IN THE BOOK TO PROLONG THE PROCESS.

THE WORST PART....WHEN I ACTUALLY MANAGED TO GET A WITHDRAWAL OF £500 PROCESSED, IT ATTEMPTED TO CHARGE ME £500 AS THOUGH I WAS DEPOSTING!!! LUCKILY I HAD NO MONEY IN THAT BANK ACCOUNT.

SCAM SCAM SCAM

ZERO STAR RATING ABDOLUTE JOKERS

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

LYING CHEATING SCUM

LYING CHEATING SCUM YOU DEPOSIT BUT DON'T GET
YOUR WINNINGS PLEASE DON'T GIVE THEM A PENNY CAN'T LOG IN NOW SAYING THAT NOT AVAILABLE IN MY COUNTRY DISGUSTING SCUM OF THE EARTH I BEG DON'T GIVE EM THE PLEASURE OF CHEATING YOU MY RATING IS A BIG FAT ZERO BUT LOWEST I CAN RATE IS 1 AND THAT'S TOO GOOD FOR EM

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I believe this is one of what they call a scamming site I have made a couple of small deposits because im intrigued to see if it is, because the wagering so high i've done small deposits and this time i've actually managed to beat one so have been waiting just for a £100 withdrawal for 3 days. I can't believe they take the money out of your account instantly but takes a while to withdraw which I still haven't after 3 days. I never expect to win money from any site as I have spent lots on many sites but the RTP on here is none existent. The reviews that say they have won on here I believe are fake and the reply to this review will be generic. If I get my measly £100 back I will put in my review

December 13, 2025
Unprompted review
Rated 2 out of 5 stars

This is a message to all who have…

This is a message to all who have reviewed vegas hero!
I got my withdrawal eventually, they tried to pay it to my bank account that I deposited with via Apple Pay, that bank is a Mastercard and I found out via a review on here (made by Sammy) that vegas hero can only pay monies owed via bank transfer! You need to select bank transfer via the withdrawal options, it will then ask for the name of your bank, your name and you will need the IBAN number, that you will find somewhere in your online banking app! I did this and got my money yesterday (2 days after I withdrew it on the vegas hero app) I was absolutely shocked! You all need to do this! Why vegas hero doesn’t tell customers about this is beyond me!
Also, why Sammy removed the review telling others about this is beyond me! So glad I saw that review before it disappeared! It works! Good luck guys! If I could add a picture on here, I would upload a screenshot of the actual payment into my account! It was sent by Pluspay Ltd 👍🏻

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

I have been playing casino in last 5…

I have been playing casino in last 5 years, this the worst casino ever, when u win they dont pay you just using your time by lying, until u lose money again, this completly scam casino, i wonder how they can run a scam, dont play here they are thieves

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

I've been waiting for 6 days and counting for my withdrawal to be processed. All customer services are AI generated answers with nothing being done in the meantime.
Don't waste your time and money with this online casino as is a scamming operation.
I genuinely doubt that I'll ever see those money in my bank account. Have anyone successfully withdrawal from them? And how long it actually took?

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

If you pay the money in they go out instantly…

If you pay the money in they go out instantly without any hassle. However if you win any amount than is no way to get back. Now I have 12 days awaiting and every day chating with the help team that is actually a random name generator that is dus nothing. Pls do not waste your time. I am right now trying to promote this every where so less people get scammed.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Have money in account

Have money in account, suddenly gone, chat with support and they told me, bonus money and all money gone because bonus time 24 h have gone. So bonus lost...
But it stay that up to 10 days on thems sites..

Only scam.

December 3, 2025
Unprompted review

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