Wonderful service at Veincentre Stoke. Professional and friendly team. Dr Devaraj and Liz put me at ease throughout my consultation, procedure and follow up. I have purchased my first pair of shorts f... See more
Location
Switch locationUnit 3, Lyme Vale Court, ST4 6NW Stoke-on-Trent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. Staff were friendly, professional and v helpful. My consultation was thorough and was explained to me in a clear and informative way enabling me to make an informed decision about a... See more
Company replied
Visited Trent Vale vein centre. Staff were all very helpful and friendly, both on the phone and in person. Treatment was clearly explained and appointment was on time. Some initial pain from injectio... See more
Company replied
Well organised treatment plan , everything clearly explained and backed up by information provided online. The investigations and treatment were painless and wearing the support stockings wasn’t a pr... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit 3, Lyme Vale Court, ST4 6NW, Stoke-on-Trent, United Kingdom
4.7
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made a follow up appointment at the…
I made a follow up appointment at the Veincentre Stoke and was delighted to see Dr David Wells, and his team Liz, Angela, again. Always friendly and very professional. For anyone thinking of having treatment for problematic veins in their legs do not hesitate. My results are amazing.
Kind regards to the team. PH
January 27, 2026
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi there,
Thank you for your lovely feedback. We’re delighted to hear how happy you are with your results and that Dr Wells and the team continue to look after you so well. Your recommendation will mean a great deal to others considering treatment.
Best wishes,
Dilly
Helped me alot was in sooo much pain…
Helped me alot was in sooo much pain with ulcers
October 31, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Adila,
Thank you for sharing this with us. We’re really pleased the team were able to help and support you, especially when you were in so much discomfort.
Best wishes,
Dilly
Simply the best.
My initial consultation was very honest, professional and friendly. My mind was put at ease. The treatment I required was not extensive. Today I had that treatment and all went very well. The Dr and staff were informative and reassuring. I do not require a follow up appointment but was given information if I felt I needed any questions answered. I was recommended by a friend and I don’t hesitate to pass this recommendation on. Thank you to all involved.
January 27, 2026
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi there,
Thank you for such a thoughtful review. We’re delighted your consultation felt honest and reassuring, and that your treatment went so well. It’s wonderful to hear you’d happily pass on the recommendation, that really means a lot to us.
Best wishes,
Dilly
Regarding my leg
The staff are so welcoming understanding helped me out alot would recommend other people to go and see them they are amazing and all booked
January 14, 2026
Reply from VeinCentre - Stoke-on-Trent
Hi Elizabeth,
Thank you for sharing your experience. We’re really pleased to hear the team made you feel welcomed, understood and supported, and that you’d recommend us to others.
Best wishes,
Dilly
Could not fault
From the initial booking, initial assessment, treatment and after treatment appointment, I cannot fault any aspect of the experience.
All procedures are fully explained prior to treatment, and the staff put you at ease by explaining each step as it's happening.
Many thanks to Dr David Wells and nurse Liz, both professional and friendly.
January 20, 2026
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Andy,
Thank you for your lovely review. We’re so pleased to hear everything went smoothly at each stage and that Dr Wells and Liz helped put you at ease throughout. Your feedback means a lot to us.
Best wishes,
Dilly
First Class
The booking system was fast, the appointment prompt and the staff member excellent and very thorough. The Report was first class.. very detailed.
November 12, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Terry and thank you for getting in touch with your feedback. As you know, our medical report follows a consultation and provides very detailed information on your veins and a personalised treatment recommendation. We hope you're going to continue with treatment - now is the best time! All the very best, Jackie.
Professional and courteous throughout…
Professional and courteous throughout with the emphasis on putting the patient at ease.
January 9, 2026
Reply from VeinCentre - Stoke-on-Trent
Hi there - it is great to read your feedback, thank you. We are particularly happy to hear that our patient care made you feel comfortable and at ease. Thanks again, Jackie
They were so kind & gentle with my…
They were so kind & gentle with my daughter who is deaf. She was over the moon with the results. Will definitely recommend this company..well done 😘.
October 18, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Sandy,
Thank you for your lovely review, we really appreciate your comments! We'll be sure to pass this onto the team at the clinic 😊
Wishing you both all the best!
Hannah
Fabulous. Highly recommend.
All the staff were very professional and friendly. They put me at ease throughout the whole process and gave me excellent care. Definitely recommend them.
December 17, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Julie,
Thank you for the lovely recommendation. We’re delighted the team made you feel at ease and well cared for throughout.
Best wishes,
Dilly
Wish I had done this sooner
I had a very lumpy varicose vein on my leg. I had excellent care from everyone at the Stoke on Trent clinic. Dr Wells did a fantastic job, the procedure was practically pain free and I had no difficulties afterwards. My only regret is that I didn’t have it done sooner.
October 14, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Veronica,
Thank you for your lovely review. It’s fantastic to hear that your procedure went so smoothly and that you’re pleased with the outcome. Many patients say the same, wishing they’d taken the step sooner and we’re so glad you did.
Best wishes,
Dilly
Absolutely brilliant from start.
Absolutely brilliant from start.
Dr Krishnan, Liz and Ange were reassuring, very professional and made me feel at ease. The care and aftercare was also very good.
I'm still having treatment at the minute and results are visible already.
Wish i did it sooner. Definitely would not hesitate to recommend them.
October 22, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Pamela,
Thank you for taking the time to leave such generous feedback. We’re delighted that the team helped you feel comfortable and supported, and it’s fantastic that you’re already seeing good results.
Best wishes,
Dilly
The whole experience was very friendly…
The whole experience was very friendly they chatted to be throughout
Dr krishnan was friendly, answered my questions very at ease to be around.
Dr krishnan assistant liz
Was lovely easy to talk to ,friendly
I went with bad bumpy veins on both legs and the outcome after 6/7 weeks is amazing they have almost gone and will only improve with time I'm told .
I would recommend this procedure to anybody who has big bumpy veins and you want them to improve and go with time
I did experience some discomfort after yet a followed the guidelines and I was able to phone them if I was concerned.
Overall I'm very happy with my veins and the care I've received.
November 28, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Victoria,
Thank you for your detailed and heartfelt review. We’re so pleased you felt supported, listened to and reassured by Dr Krishnan and Liz at every step. It’s fantastic to hear that you are happy with the results.
Best wishes,
Dilly
Incredibly thorough and professional
Incredibly thorough and professional. Instilled confidence in the proposed procedures and after care.
October 21, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi there, thank you for your lovely feedback. We’re delighted to hear that you found the team incredibly thorough and professional. It’s wonderful that you felt confident in both the proposed procedures and the aftercare.
Warm regards,
Dilly
Rick Hough
Although unable to give any further treatment, the staff were very helpful in planning a way forward in dealing with the issues with my legs, which was very much appreciated.
November 5, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Richard, thank you for your kind review. Even though further treatment wasn’t required, we’re so glad the team were able to provide clear advice and guidance to help you plan your next steps. We really appreciate your feedback.
Best wishes,
Dilly
I am a 65year old ,i had a vein burst…
I am a 65year old ,i had a vein burst in my leg,i couldn’t get an app on nhs ,so fortunately i could afford to go private.Well worth it ,got seen straight away,DrDavid wells and his team are fantastic they go above and beyond ,put you at ease straight away ,my legs are great now ,i walk without pain can’t thank them enough they are really great ,after care is also great always someone on the phone to help.thanks again regards joy(Holt).
September 9, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Joy, thank you so much for sharing your experience in such detail. We’re thrilled to hear that Dr Wells and the team helped you feel comfortable and cared for, and that your legs are now pain-free. It’s also lovely that you felt supported through your aftercare. Thank you for your kind words and trust in us.
Warm regards,
Dilly
Was nervous about vein removal
Was nervous about vein removal after previously having them stripped in hospital some years ago, immediately put at ease by Dr Krishnan and his colleague Liz. Very professional and throughout the procedure was made to feel comfortable and relaxed. Everything explained in great detail and can’t thank them enough for the successful treatment.
October 22, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Peter, thank you so much for sharing your experience. We’re thrilled that Dr Krishnan and Liz were able to put you at ease throughout your treatment. It’s great to know you felt so comfortable and that everything was explained in such detail.
We’re delighted you’re happy with your results, thank you for your trust.
Warm regards,
Dilly
Very pleased with the results and speed…
Very pleased with the results and speed of procedure that was done. A little painful during recovery but pleased to have had it completed.
June 10, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Mike, thank you for taking the time to leave a review. We’re delighted that you’re pleased with your results and that the procedure went smoothly. Some mild discomfort during recovery is quite normal, and it’s great to know you feel it was well worth it in the end.
Best wishes,
Dilly
Terrible outcome
Had EVLA and bilateral foam scleropathy in 2021. Returned the following year as I'd developed staining on the front of my leg shin. This has not faded in time. My legs now look worse than they did before treatment. I'm left with multiple thread veins on my calf and shin and even around my ankles. Would not recommend. Staff were however professional and pleasant.
September 28, 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Tracy,
Thank you for taking the time to share your feedback. We are very sorry to hear that you’re unhappy with the outcome of your treatment. While we’re pleased to know you had a positive experience with our team, we understand how disappointing it must be when the results haven’t met your expectations.
We’re dedicated to finding a solution that works for you. A member of our team will be in touch shortly to talk things through and see how we can best support you going forward.
Many thanks,
Hannah
Fabulous
Fabulous, felt completely at ease both are lovely people and explain fully what will happen and you dont feel rushed
September 19, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Jo, thank you for your lovely review. We’re delighted that you felt so comfortable and well-informed throughout your visit. It’s always our aim to provide clear explanations in a calm, unhurried way, so it’s great to hear that came across.
Warm regards,
Dilly
My first consultation
I felt comfortable as soon as I arrived at the clinic. Helen explained everything to me which made me feel at ease.
September 19, 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Dylis, thank you for sharing your experience. It’s wonderful to hear that you felt comfortable as soon as you arrived and that Helen’s explanations helped put you at ease. We’re so pleased your first consultation was such a positive one.
Best wishes,
Dilly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.