VeinCentre - Stoke-on-Trent Reviews 

83
TrustScore 4.5 out of 5

4.7

Unit 3, Lyme Vale Court, ST4 6NW Stoke-on-Trent, GB


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Rated 5 out of 5 stars

Wonderful service at Veincentre Stoke. Professional and friendly team. Dr Devaraj and Liz put me at ease throughout my consultation, procedure and follow up. I have purchased my first pair of shorts f... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Staff were friendly, professional and v helpful. My consultation was thorough and was explained to me in a clear and informative way enabling me to make an informed decision about a... See more

Company replied

Rated 5 out of 5 stars

Visited Trent Vale vein centre. Staff were all very helpful and friendly, both on the phone and in person. Treatment was clearly explained and appointment was on time. Some initial pain from injectio... See more

Company replied

Rated 5 out of 5 stars

Well organised treatment plan , everything clearly explained and backed up by information provided online. The investigations and treatment were painless and wearing the support stockings wasn’t a pr... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit 3, Lyme Vale Court, ST4 6NW, Stoke-on-Trent, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

1,078 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent welcome

I was put at ease straight away and everything was explained so I understood what was the best procedure for me. I came out of the consultation very confident that my problems would soon be sorted.

March 19, 2025
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Kirk,

Thank you so much for your kind words! We're thrilled to hear that you felt at ease and well-informed during your consultation. We're committed to providing the best care and support, and it’s great to know that you're feeling confident about the next steps. Looking forward to helping you on your Veincentre journey!

Wishing you the best,
Katie

Rated 5 out of 5 stars

I had a great consultation

I had a great consultation. All the staff were very friendly. Looking forward to having the procedure done after many years of waiting!

March 7, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Sarah,

It’s wonderful to hear you had a great consultation and felt comfortable with the team! Wishing you the best as you begin this next chapter!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Felt anxious, however there was no need as the staff were exceptional.

Hi all, I hope you are all ok. I booked in with the veincentre in December 2024 following my initial consultation with Dr Ananth Krsihnan & Liz Jellyman. The organisation with the centre was very professional & faultless. Ananth & Liz were very good in making me feel relaxed and comfortable with the procedures I received, all went very well and I felt that I was the most important patient they had ever seen. All my procedures went very well including my referral and my legs look & feel amazing to how they had been. A very large thank you to the admin staff and especially Ananth & Liz for looking after me, regards Robert xx.

February 7, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Robert,

Thank you so much for sharing your experience, we will be sure to pass on your kind words about our team. We're so glad to hear that you felt comfortable and well cared for throughout your treatment. We are dedicated to providing the best care, and it’s wonderful to know that it made such a positive impact on you. Your kind words mean a lot to us, and we’re thrilled that your legs look and feel amazing! Wishing you all the best, and thank you again for choosing Veincentre.

Best wishes,
Katie

Rated 5 out of 5 stars

Everything was explained about the…

Everything was explained about the procedure.friendly help staff.made the hole procedure relaxing

January 28, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Dawn,

Thank you for your kind review! We're glad to hear that everything was explained clearly and that our friendly team made the whole procedure relaxing. Your comfort is our top priority, and we’re glad we could help!

Best wishes,
Georgina

Rated 5 out of 5 stars

Just got home after having my legs done…

Just got home after having my legs done - red veins be gone ! Thank you to dr Ananth and and Lizzy for looking after me and my mum - they were so gentle and caring and did a fab job- the entertainment was good too 😂!!

Angie on reception is a shining star as always making sure we got the appointments we needed and that everything went smoothly

Seriously thank you x

November 20, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Louise,

Thank you for your review. Your kind words mean so much to us, as we’re incredibly proud of our caring and friendly team! It is so rewarding to hear about your amazing transformation. We couldn't be happier for you!

Best wishes,
Katie

Rated 5 out of 5 stars

Absolutely 1st class results

Absolutely 1st class results , lovely nurses making you feel comfortable and relaxed , doctor was so experienced.
Love my new legs with no veins , worth every penny .

October 11, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Samantha,

Thank you for such a great review! It is so rewarding to hear about how our treatments have helped you. We are so happy to hear the team have made such a positive impact on your journey. Enjoy your new legs!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Welcomed to the centre by friendly…

Welcomed to the centre by friendly staff, made to feel welcome and felt at ease.

November 1, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Sonia,

Thank you for your lovely review. We pride ourselves on our caring and friendly team, so we are so happy to hear your positive feedback! We are so pleased we could give you a warm welcome.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent service.

Excellent service from first appointment to follow up.
Costs outlined from the start so no surprise extras.
Laser ablation and sclerotherapy carried out almost painlessly by Dr Krishnan with nurse assisting. Both legs done in less than an hour and procedure explained as it went along. Friendly atmosphere throughout.
The following 2 or 3 days my legs were uncomfortable with a tight feeling over the treated areas but I had been told to expect this and had been given a booklet to read which gave details of what to expect. Paracetamol and ibuprofen was enough to relieve the pain.
I am very pleased with the result of my treatment and wish I had done it years ago.

November 1, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Lynne,

We are pleased to hear about your experience with us and that you are pleased with your transformation. Thank you for your lovely comments about our team, we will be sure to pass this on. We couldn't be happier for you!

Best wishes,
Katie

Rated 5 out of 5 stars

Procedure was explained and was made to…

Procedure was explained and was made to feel relaxed , Dr Krishnan and Liz were fantastic and professional as well as friendly and made me feel relaxed, can’t wait to see the full results, no pain whatsoever I have had worse waxes than that !!

October 23, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Elaine,

We are so pleased you read your lovely review, especially about our team! We will be sure to pass this on. Our aim is always to make you as comfortable as possible, so we are so happy that we could make you feel at home.

Best wishes,
Katie

Rated 5 out of 5 stars

I’ve had both my legs and face treated…

I’ve had both my legs and face treated at veincentre Stoke. I have visited the clinic many times now and have always been greeted with the same professional friendly manner by all the staff. Ange always welcomes me with a smile and Helen and David really know what they are talking about. Liz is a tonic and excellent for distraction. The outcome has been life changing and has given me the confidence I really needed to be able to enjoy my life fully. Thank you Helen, David Liz and Ange. I will be sad when I don’t need to come back anymore

October 22, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Kevin,

Thank you for your lovely review, especially about out Stoke clinic team. It is so heart-warming to hear how our treatment has helped you to regain your confidence. Our main priority is you, so we are thrilled you are pleased with your transformation! We loved seeing you.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

EVLA and Sclerotherapy

Excellent care and service provided by Veincentre in Stoke. All the staff at the clinic are amazing, from Angela in reception to Dr David Wells and Nurse Liz who carried out my procedure. They were professional, attentive and very personable putting me at ease right away. The whole process was explained from start to finish, the procedure itself took just under an hour and recovery was minimal, with little discomfort. I was back to normal activities the next day! I am absolutely delighted with the results and can’t thank the team enough! I would highly recommend 😊

October 15, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Nikka,

Thank you so much for your lovely review! We are really happy to read your feedback about our Stoke clinic team who cared for you and we will be sure to share it with them! Our main priority is you, so we're pleased you feel supported and confident again.

Best wishes,
Georgina

Rated 5 out of 5 stars

Just completed a course of ThermaVein…

Just completed a course of ThermaVein treatment around the nose area. Delighted with the results, I was completely looked after and made to feel relaxed by Helen and the team from start to finish at the Stoke clinic. I have tried other treatments elsewhere and I have not got the results that I have from Veincentre. Would thoroughly recommend. Thank you!

October 8, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Nicola,

Thank you for your positive review, especially about our Stoke clinic. Knowing that we could help you achieve such great results makes everything we do worthwhile.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Excellent service

Excellent service. Dr Ananth Krishnan was extremely thorough. All the staff are very helpful. Would most certainly recommend.

October 4, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Angelo,

We really appreciate your lovely comments about our Stoke clinic and the team, we will be sure to pass this on. Do you know someone who might benefit from our treatments? At Veincentre we offer a Refer a Friend programme which rewards both you and the person you refer to us! https://www.veincentre.com/refer-a-friend/

Best wishes,
Katie

Rated 5 out of 5 stars

Thermocoagulation


I would like to thank Helen and her team for making the whole experience professional, friendly and informative. I had facial thread veins and received Thermocoagulation treatment. This was completed over two visits. On both occasions I was made to feel completely relaxed. Although you are advised if more treatments are required, at no point did I feel pressured. I would have no hesitation in recommending Stoke Vein Centre.

September 24, 2024
Unprompted review
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Caran,

We really appreciate your kind comments about our Stoke team and we will be sure to pass this on. Helping you reach your desired outcome is why we are here. We love reading reviews like yours, so thank you!

Best wishes,
Katie

Rated 5 out of 5 stars

Dr David Wells and LizJelleyman were…

Dr David Wells and LizJelleyman were very welcoming and I felt at ease the whole time I was there very professional will be seeing them again in the New Year

September 17, 2024
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Valerie,

Thank you for your lovely comments about our team, we will be sure to pass these on. We are so pleased we could make you feel at home. We are looking forward to welcoming you back!

Best wishes,
Katie

Rated 5 out of 5 stars

Vien treatmentBrilliant experience from start to…

Brilliant experience from start to finish.
Lovely staff,nurse and doctor put me at ease through whole procedure. Everything was explained to me at every step.
Would high recommend the vein centre.

September 25, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Jane,

We love reading reviews like yours, so thank you. If you know someone who might benefit from our treatments, we’d love to let you know about our Refer a Friend programme. Both you and the person you refer will receive rewards as a thank you for choosing us!
https://www.veincentre.com/refer-a-friend/

Best wishes,
Katie

Rated 5 out of 5 stars

I was made to feel very comfortable and…

I was made to feel very comfortable and relaxed the whole procedure was explained and any follow up treatment I would need was also explained I'm really looking forward to having my treatment also how much it would cost was sent to me.

September 3, 2024
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Reply from VeinCentre - Stoke-on-Trent

Hi Helen,

Thank you so much for your review. Our aim is to make sure you feel comfortable throughout. We're so pleased you've had a great consultation experience and we're excited to see you back for your treatment.

Best wishes,
Katie

Rated 5 out of 5 stars

Incredible staff and results

From my first consultation to my final treatment the staff were absolutely brilliant, I always had the same doctor and nurse who put me at ease through out the whole process. Everything was explained to me in a way that I understood as it was happening, and I couldn’t be happier with the results, I would recommend the stoke vein centre to anyone with confidence.

September 11, 2024
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Amy,

So glad to see you felt informed and at ease throughout your journey with us. Helping you reach your treatment results is exactly why we’re here, and we couldn't be happier for you.

Refer a friend to Veincentre and enjoy rewards together! You’ll earn a high street voucher, and your friend will receive 50% off their consultation. Find out more here: https://www.veincentre.com/refer-a-friend/

Wishing you the best,
Georgina

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