VeinCentre - Stoke-on-Trent Reviews 

83
TrustScore 4.5 out of 5

4.7

Unit 3, Lyme Vale Court, ST4 6NW Stoke-on-Trent, GB


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Rated 5 out of 5 stars

Wonderful service at Veincentre Stoke. Professional and friendly team. Dr Devaraj and Liz put me at ease throughout my consultation, procedure and follow up. I have purchased my first pair of shorts f... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Staff were friendly, professional and v helpful. My consultation was thorough and was explained to me in a clear and informative way enabling me to make an informed decision about a... See more

Company replied

Rated 5 out of 5 stars

Visited Trent Vale vein centre. Staff were all very helpful and friendly, both on the phone and in person. Treatment was clearly explained and appointment was on time. Some initial pain from injectio... See more

Company replied

Rated 5 out of 5 stars

Well organised treatment plan , everything clearly explained and backed up by information provided online. The investigations and treatment were painless and wearing the support stockings wasn’t a pr... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit 3, Lyme Vale Court, ST4 6NW, Stoke-on-Trent, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

1,086 reviews in the last 12 months

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Rated 5 out of 5 stars

Initial Consultation veincentre Stoke

Wonderful people, super service, very professional, highly recommend indeed

September 3, 2025
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Marie,

Thank you so much for your kind words. We’re delighted to hear that you found the team professional and the service to such a high standard.

Best regards,
Dilly

Rated 5 out of 5 stars

All the staff were cheerful and caring

All the staff were cheerful and caring, with clear explanations about the procedure.

September 3, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Christine,

Thank you for your kind words! We’re delighted to hear that the staff were cheerful, caring, and took the time to explain the procedure clearly.

Best wishes,
Dilly

Rated 5 out of 5 stars

Relaxing

Very friendly. Explained everything clearly.

August 22, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Jason,

Thank you for your kind words! We’re thrilled to hear that your visit was both relaxed and informative. Our team’s priority is to keep things clear and comfortable, and we’re glad we were able to deliver on that for you.

Best wishes,
Dilly

Rated 5 out of 5 stars

I was made to feel at ease and very…

I was made to feel at ease and very comfortable. The people at Stoke were brilliant.

August 19, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Gail,

Thank you for your kind words! We’re happy to know that you felt at ease and well taken care of by our team in Stoke.

Best wishes,
Dilly

Rated 5 out of 5 stars

Would recommend

From making the appointment to final treatment the staff were brilliant. Making you feel at easy and very comfortable. Consultation was very thorough and welcomed any questions or concerns. Treatment was comfortable and I personally didn’t have any pain. We spoke and chatty throughout the treatment. Treatment was carried out by Dr Krishnan, Liz and Ange would were great. Would recommend

August 8, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi there,

Thank you so much for your wonderful review! We’re thrilled to hear that Dr. Krishnan, Liz, and Ange made you feel comfortable and supported throughout your treatment. It’s great to know you felt at ease and pain-free during the process.

We really appreciate your recommendation and look forward to continuing to provide excellent care.

Many thanks,
Dilly

Rated 5 out of 5 stars

Great experience with VeinCentre

My experience at the VeinCentre at Stoke was very good. I had my appointments with Dr Krishnan, supported by Liz and Helen. The team were wonderful at putting me at ease, answering my questions and telling me throughout the treatment what was happening. They were friendly and very welcoming. My treatment has been successful to date, I had EVLA followed up with the foam therapy. I was extremely happy following the first treatment of how much the appearance of my legs had improved. The unsightly lumpy collapsed veins had almost disappeared from the first treatment. I’ve never worn so many shorts before! I’m hoping the 2nd treatment will have the same effect and get rid of the last of those imperfections. I would highly recommend the teams at VeinCentre for this treatment

August 8, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi there,

Thank you so much for your detailed and thoughtful feedback! We're absolutely thrilled to hear that your experience at our Stoke clinic has been such a positive one.

Dr. Krishnan, Liz, and Helen will be so pleased to know they helped put you at ease and made you feel supported throughout your treatment. It's great to hear about the improvement you’ve already seen and even better to know you're confidently enjoying those shorts!

Best wishes,
Dilly

Rated 5 out of 5 stars

Very efficient and quick treatment

Very efficient and quick treatment, staff and consultand excellent, far easier and less painful that it was 20+ years ago.

May 6, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Ian,

Thank you for your feedback. We’re delighted to hear you found the treatment efficient and comfortable. Your kind words about our team are greatly appreciated.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very efficient aok

Very efficient

July 16, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Paul,

Thank you so much for your kind feedback! We're really pleased to hear you found your experience efficient. We loved welcoming you.

Best wishes,
Katie

Rated 5 out of 5 stars

was made to feel very comfortable

was made to feel very comfortable, they explained everything to me and the procedure was very easy and it has worked. would highly recommend

March 25, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Marie,

Thank you so much for your lovely feedback. We couldn't be happier to hear that you have got the results you deserve and that you felt comfortable and well informed throughout your treatment. We loved welcoming you to VeinCentre.

Best wishes,
Katie

Rated 5 out of 5 stars

Reassuring Consultation

Consultation was efficient and reassuring and carried out in a professional manner

June 24, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Sara,

Thank you for your kind feedback. We're really pleased to hear you felt reassured and well looked after during your consultation. Being professional and supportive is exactly what we aim for, so it’s lovely to hear that reflected in your experience.

Best wishes,
Katie

Rated 5 out of 5 stars

Lovely staff

June 18, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Debbie,

Thanks so much for your review! It’s really important to us that you feel welcomed, supported and reassured when you visit VeinCentre, so we’re thrilled that you had a great experience with our team. We will be sure to pass this onto them!

Best wishes,
Hannah

Rated 5 out of 5 stars

Amazing results…

From start to finish I was put at ease and given the best care by the team. Special thank you to Dr Krishman, Liz and Ange. The difference is outstanding, you would never know what my leg used to look like and I now have confidence to wear shorts and skirts this summer.

June 18, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Mrs Stevens,

Thanks so much for your lovely feedback! We’re so glad you were put ease by our fabulous team, and that you’re so pleased with your treatment results. Hope you enjoy wearing shorts and skirts in this lovely warm weather!

Best wishes,
Hannah

Rated 5 out of 5 stars

Vein-tastic

All staff were very friendly and informative and made you feel at ease from the moment you walked through the door. Ananth Krishnan, the (Clinician) was very professional and gentle when performing his surgery. I highly recommend his services to any new patient(s)

April 9, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Jim,

Thank you for sharing your experience. We’re glad you felt comfortable and supported from the moment you arrived. Dr. Krishnan will appreciate knowing that his professionalism and careful approach were valued.

We aim to provide this same warm and caring experience to every patient, so it’s wonderful to know that came through. Your recommendation means a lot to us.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Happy chappy!

Just had the 2nd consultation and the experience throughout was excellent. Everyone was very welcoming and professional. First a cheerful greeting from Angela then David explained everything clearly before and during the procedure, assisted by Nurse Liz. The whole process was painless and I'm very happy with the results.

May 20, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi there,

Thank you so much for your kind words! We're so pleased to hear your experience was smooth and positive from start to finish. Our team will be thrilled to know their care made you feel at ease. It's wonderful to know you're happy with your transformation!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Absolutely Thrilled with results.

Absolutely Thrilled with the results of my Thread Vein treatment. I had 3 sessions to remove veins on my face that I had been very self conscious of for years. They have all gone. The nurse was exceptional, explained everything, made sure i was ok throughout the treatment and was very professional. All the staff were so kind and friendly. I can't recommend the Vein Centre enough.

April 29, 2025
Unprompted review
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Caroline,

Thank you so much for sharing your experience. We’re absolutely delighted to hear you’re so happy with the results of your treatment. It’s wonderful to know you felt supported, informed, and well cared for throughout. Your kind words mean a lot to the whole team.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Varicose Vein treatment

I had a very positive experience of the vein centre. From the initial phone enquiry to the consultation and treatment all was done very efficiently and professionally. The doctor, David Wells, explained the course of treatment I required, but you are not put under any pressure to agree to anything you don’t want or need. The procedure itself was a little uncomfortable, but it doesn’t take long, both the nurse and doctor were very kind, considerate and reassuring during the procedure. I didn’t really experience any pain in the following weeks. I was very bruised, but that soon went away. I can definitely recommend the vein centre, especially David Wells and his team. They treated me extremely well, and I felt confident I could put my trust in them to carry out the procedure effectively . I wouldn’t hesitate to use their services again in the future.

March 11, 2025
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Loretta,

Thank you for taking the time to share your experience! We’re so pleased to hear that from your first enquiry through to treatment, you felt well informed, supported, and treated with kindness and professionalism. It’s really important to us that patients never feel pressured and can trust they’re in safe, considerate hands, so it’s lovely to know Dr Wells and the team helped you feel exactly that. We’re delighted you’re happy with your results and truly appreciate your recommendation.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Very friendly Doctor and nurses. Relaxed atmosphere. Put at ease all the way through the consultation and procedure Reception staff friendly and lovely coffee and biscuits.

May 2, 2025
Unprompted review
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Reply from VeinCentre - Stoke-on-Trent

Hi Mr Crawley,

Thank you for your lovely feedback. Our aim is always to ensure patients feel at ease, so we’re delighted you felt relaxed and well cared for, and enjoyed the coffee and biscuits too! We’re glad our team helped make your visit and treatment a positive experience.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Excellent

Service from start to finish was excellent..staff were really polite and friendly and readily reassured me that all would be okay. I had my veins done and my activity levels have improved immensely in a short period of time..I was in and out within a hour ..very quick service. Definitely would recommend to anyone who is struggling with varicose veins.

February 12, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hello,

Thank you for your fantastic comments! We’re so happy to hear that your activity levels have improved since your treatment. It’s great to know that the team made you feel reassured and comfortable throughout the process. Thank you for choosing Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

A good decision

Good call centre. Good locations, very professional - ask for Helen she exceeded my expectations for thread and varicose veins.

April 25, 2025
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Reply from VeinCentre - Stoke-on-Trent

Hi Micheal,

Thank you for your feedback. We're so glad to hear that you had a positive experience with our team and found our locations convenient. It's great to know that the team exceeded your expectations. We truly appreciate your kind words!

Wishing you the best,
Katie

Rated 5 out of 5 stars

I was treated in a very friendly and…

I was treated in a very friendly and respectful way from arriving on the car park, where a young lady directed me to the entrance.
Everything was explained to me in a way I could understand taking away any anxieties that I had. Thankyou to everyone.
Helen Kelly.

April 8, 2025
VeinCentre - Stoke-on-Trent logo

Reply from VeinCentre - Stoke-on-Trent

Hi Helen,

Thank you so much for your kind words! It’s wonderful to hear that you felt welcomed and respected from the moment you arrived. We're really glad the team was able to explain everything clearly and help put you at ease.

Wishing you the best,
Katie

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