Vertu Motors - BMW Sunderland Reviews 

164
TrustScore 4.5 out of 5

4.6

Boldon Business Park, BMW, West Boldon, NE36 0BQ Sunderland, Tyne and Wear, GB


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Rated 5 out of 5 stars

Genuine 10/10 service from Kyle & Mathew at Vertu Sunderland, tailored the deal perfectly to my needs on my new BMW X5. These guys covered everything from top to bottom to make sure everything was... See more

Company replied

Rated 5 out of 5 stars

I viewed a F800GT on website, viewed bike on Friday 7th August and was greeted by Steve Brown who I dealt with some twenty years ago when I purchased a R850R . Steve recognised me instantly, same... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience dealing with Matthew at Vertu BMW Sunderland. He was friendly, professional and knowledgeable throughout the whole process. His communication was clear, he kept me update... See more

Company replied

Rated 5 out of 5 stars

An excellent experience from start to finish! Nothing was too much trouble, the process was seamless and Christopher Davies (sales) couldn’t have done more to make me feel looked after. Even better I... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - BMW Sunderland

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Boldon Business Park, BMW, West Boldon, NE36 0BQ, Sunderland, Tyne and Wear, United Kingdom

  • 0344 659 9408

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(164)

13,279 reviews in the last 12 months

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Rated 1 out of 5 stars

BMW vertu Sunderland

BMW vertu Sunderland

Stay well clear nothing but thief’s car went In to be fixed took a bit longer then expected due to faults needing rectified had left money in my vehicle but didn’t really expect it be taking but when car was returned to my shock money was stolen from my car makes it even worse the place it was people shouldn’t of needed to go into STAY WELL CLEAR OF THIS GARAGE

April 11, 2022
Unprompted review

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