Car is great, sales guy helpful and got everything sorted in the end, but the call centre that fronts Vertu (which you get even when you ring the local number for the dealership) is dreadful. Don't pu... See more
Company replied
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Car is great, sales guy helpful and got everything sorted in the end, but the call centre that fronts Vertu (which you get even when you ring the local number for the dealership) is dreadful. Don't pu... See more
Company replied
It was super easy and stress-free to buy my new vehicle through Vertu Bradford. Dan Mitchell assisted me throughout the whole process and he was very patient with me during the handover day! I would... See more
Company replied
All staff were professional, helpful and friendly when helping me find a new car. The specific sales person looking after me, Louie, kept me informed of the process (car came from a different part of... See more
Company replied
I had the best experience when l was buying my new car.The staff there was kind and patient enough to help me make the best decision suitable for me.Louie took me out for a test drive and took time t... See more
Company replied
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Thornton Road, BD1 2EP, Bradford, West Yorkshire, United Kingdom
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Brilliant car, Olivia was very efficient and kept us updated throughout. A dream to drive.

Reply from Vertu Motors - Dacia Bradford
Alex was brilliant throughout the whole process. From choosing the car, to test drive, signing final documents. Setting up key features on the dash etc. Highly recommended.

Reply from Vertu Motors - Dacia Bradford
Absolutely brilliant from start to finish all the staff fantastic well looked after and very polite and helpful

Reply from Vertu Motors - Dacia Bradford
The knowledge and experience of " Dan the Dacia man ", helped guide me to what I get with the vehicle and smooth running of how everything works ,I want to give him more than five stars but can't so I highly recommend him and the handover was perfect,if I could give him a bonus I would . And plus meeting the manager Josh to make sure our expectations was reached was a perfect end to a enjoyable day and recieving my new car . Many thanks ..

Reply from Vertu Motors - Dacia Bradford
From arriving to leaving we had a 5 star experience, would like to mention, our sales rep Steve from the Bradford branch is an asset to the company, great banter and talked through the whole procedure, would recommend,the whole staff were very friendly too👍🙂

Reply from Vertu Motors - Dacia Bradford
Really good experience thought out,Ben got everything sorted without any problems.

Reply from Vertu Motors - Dacia Bradford
From walking in the showroom every body was helpful and willing to bend over backwards to help
Especially Mr Mohammed Jamal new car sales
A pleasure to deal with
Better then other Dacia sale rooms around the area
Top class would recommend

Reply from Vertu Motors - Dacia Bradford
Will was friendly and approachable. He took time to answer all questions and was informative about the car. He went above and beyond to ensure I could test drive the correct model and he paid attention to detail even setting up my favourite radio stations. The car was ready earlier than expected and I absolutely love it. It’s perfect to drive and ticks every box. Great experience. Would definitely recommend

Reply from Vertu Motors - Dacia Bradford
Been 9 years in a row coming back to purchase car..as always excellent service and always satisfied with staff and vehicle.

Reply from Vertu Motors - Dacia Bradford
Very good service, Cameron the salesman was very welcoming, knowledgeable and efficient

Reply from Vertu Motors - Dacia Bradford
From the moment we arrived on the forecourt we were treated impeccably.We had a little video sent to us from Liv.This lady is a total credit to the company and so attentive.We went through everything with Liv regarding the vehicle even on leaving the garage later we kept in contact.Following up with another visit to the garage to pick up the car nothing was too much trouble.Honestly I can’t say enough about this young lady.

Reply from Vertu Motors - Dacia Bradford
Fantastic team, really nice,polite and know their thing. Not pushy and we're really good at getting me what I wanted. 2nd time I've purchased my car from them and if they do the job well you will always go back

Reply from Vertu Motors - Dacia Bradford
I was looked after by will at Bradford vertu who did a great job sorting me a car from another branch then delivered it to me a very pleasant experience all round

Reply from Vertu Motors - Dacia Bradford
The overall attention to detail and carful explanation of all features were explained by Kelly Newton who, along with her Manager Richard were detailed and informative as well as extremely friendly and patient, with a couple of old timers like ourselves.

Reply from Vertu Motors - Dacia Bradford
Excellent service with a personal touch.
All the sales people were very professional , friendly and answered any questions that I had.
Thanks very much for a seamless purchase.

Reply from Vertu Motors - Dacia Bradford
It was made so easy and the sales person was very patient

Reply from Vertu Motors - Dacia Bradford
the procedure was really straight forward, Cameron our agent was really helpfull and informative throughout which really helped, there were no grey areas. we loved our personal video of the car, this was a nice touch.
the delivery driver Frank was also great, we
couldn't be happier with the whole experience
5*

Reply from Vertu Motors - Dacia Bradford
Had a fantastic experience at vertu Bradford. Big thanks to Ben especially for getting the sale done quickly. 24 hours from first phone call to picking up the car. I wanted a fast and easy transaction. He made it so. I would highly recommend them to everyone.

Reply from Vertu Motors - Dacia Bradford
Highly recommend, the entire process was smooth and got given regular updates about the vehicle till the time of collection

Reply from Vertu Motors - Dacia Bradford
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