Car is great, sales guy helpful and got everything sorted in the end, but the call centre that fronts Vertu (which you get even when you ring the local number for the dealership) is dreadful. Don't pu... See more
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See what reviewers are saying
It was super easy and stress-free to buy my new vehicle through Vertu Bradford. Dan Mitchell assisted me throughout the whole process and he was very patient with me during the handover day! I would... See more
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All staff were professional, helpful and friendly when helping me find a new car. The specific sales person looking after me, Louie, kept me informed of the process (car came from a different part of... See more
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I had the best experience when l was buying my new car.The staff there was kind and patient enough to help me make the best decision suitable for me.Louie took me out for a test drive and took time t... See more
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Company details
About Vertu Motors - Dacia Bradford
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Thornton Road, BD1 2EP, Bradford, West Yorkshire, United Kingdom
- 0330 108 8187
4.6
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vertu Motors - Dacia Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Found Stephen very helpful .kept me…
Found Stephen very helpful .kept me informed. Would definitely recommend vertu to friends &family.
September 15, 2025
Unprompted review
Reply from Vertu Motors - Dacia Bradford
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stephen and the team. We hope to see you again soon. Happy motoring, Kerry
Ben from Renault Bradford provided a…
Ben from Renault Bradford provided a great experience , answered all my questions, professional & there was no pressure for a sale.
September 4, 2025
Unprompted review
Reply from Vertu Motors - Dacia Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
First class experience.
I was a returning customer to Dacia Bradford after originally purchasing a car in 2024 for my wife from sales exec Kelly Newton. After obtaining quotes for a new Dacia for myself I spoke to Kelly once again who, within less than hour liaised with the Sales Manager Paul Anderson within the dealership and not only matched but beat the best price I had obtained nationally. The sale was agreed and I was given regular updates by Kelly and Paul throughout the process. I have no hesitation in recommending Kelly at the dealership who I found be pleasant, professional and polite throughout the buying process. Both Kelly and Paul are excellent ambassadors for the Vertu brand.
September 5, 2025
Unprompted review
Reply from Vertu Motors - Dacia Bradford
Good evening. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Dacia Bradford. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Selina.
Friendly staff but thats where it ends for me.
The staff are friendly but the quotes for works are almost double the price compared to other garages in the area.
I was also charged £140 ivestigation fee for which head office agreed i shouldnt be charged as the car was in for a major service and mot. Reg YD71 dacia duster.
Was promised a call back by head office from the service the manager yesterday but nothing. Once my service plan is up next year ill be going elsewhere.
£405 for front discs and pads replacement!!
Also had an antenna replaced earlier in the year which doesnt 100% fit both the dealer and dacia wont replace it to an origianl standard fitting despite trying to contest this.
September 8, 2025
Unprompted review
Reply from Vertu Motors - Dacia Bradford
Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. We can ensure that our management team is looking into this immediately for you and as a matter of priority we will be in touch. Kind regards, Matthew.
A painless and quick experience during…
A painless and quick experience during which Ben had to cope with my IT ignorance. He coped admirably.
August 29, 2025
Unprompted review
Reply from Vertu Motors - Dacia Bradford
Good afternoon Martin.
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review!
Kind regards
Dean
Great service as usual
Great service as usual. Many thanks to Stephen at Nissan Bradford for all the advice and hard work. It was a pleasure to let you take ALL my money hehe !Joke!
All the staff were very nice.
I now have a shiny new car and I'm off on some new adventures
Thanks
September 5, 2025
Unprompted review
Reply from Vertu Motors - Dacia Bradford
Good afternoon Pat. Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
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