Buying this car was a very good experience. The salesperson Aqib Aslam was very pleasant and extremely helpful. Nothing was too much trouble and everything was explained in detail without any pressure... See more
Company replied
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Jess was excellent all the way through. She answered questions which were probably minor, but she did it with ease and professionalism. She made the whole process very easy from a customer point of v... See more
Company replied
After ordering our new car we were kept in the loop as to when it will be delivered. the process was handled professionally by Aqib our sales person. On hand over they made sure we were happy with the... See more
Company replied
The staff are very helpful ,friendly and informative from the first phone call to the collection of our vehicle. Kieran our sales person was attentive and personable keeping us up to date through re... See more
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Company details
About Vertu Motors - Ford Durham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
High Street, Carrville, DH1 1AU, Durham, County Durham, United Kingdom
- 0330 108 8963
4.7
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a car here on the 5/9/25with…
I bought a car here on the 5/9/25with help from keiran i told him what I wanted and he found me the perfect car. He answered all my questions and nothing was to much trouble, he is an absolute credit to vertu. He was polite friendly and very helpful. I will 100% be back when it's time for my next car.
September 5, 2025
Unprompted review
Reply from Vertu Motors - Ford Durham
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Well done Vertu Ford DURHAM
Great service,courteus and understanding of customer requirements, very knowledgable and professional dealing with finance and explaining car
features.
September 2, 2025
Unprompted review
Reply from Vertu Motors - Ford Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Durham vertu
Completely professional throughout the whole process would definitely recommend
September 2, 2025
Unprompted review
Reply from Vertu Motors - Ford Durham
Good afternoon Norman. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Lost oil filler cap for my Ford car…
Lost oil filler cap for my Ford car ordered it from Bristol St Motors Carreville Durham on the 31st July 2015 they said it would have to be ordered in ,but to my surprise they phoned within 1/2 hour of ordering they said it would be there at 8 am the next morning that's what I call service and Peter in the parts department worth a mention who was so helpful and polite. If only I could afford a new car the Bristol St motors Carreville Durham would be first call to go to.
August 3, 2025
Unprompted review
Reply from Vertu Motors - Ford Durham
Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
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