Alex explained everything I needed to know about the car I was buying and also different ways of paying for it. Didn’t feel pressured in anyway
Company replied
Location
Switch location361-369 Stratford Road, Shirley, B90 3BS Solihull, West Midlands, GB
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See what reviewers are saying
What a lovely branch of the Vertu network the Shirley branch is. I've just found the car I've been after for a few years thanks to wonderful team at Shirley. From the very start of the journey it... See more
Company replied
Great service from Steve from start to finish after being recommended by family. Fast and efficient from booking an appointment to receiving a a new car within two weeks. All parts of the part exchang... See more
Company replied
It was a lovely experience from start to finish. Alex was very helpful and patient with me, I didn’t feel rushed or pushed in anyway
Company replied
Company details
About Vertu Motors - Ford Shirley
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
361-369 Stratford Road, Shirley, B90 3BS, Solihull, West Midlands, United Kingdom
- 0344 659 0037
4.7
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and was kept up to…
Excellent service and was kept up to date all the time by Lazar the Salesperson. Due to unforeseen circumstances we had to delay the purchase by a week , but that was no problem.
Was a bit disgruntled as we paid for a tank of petrol and for delivery , but they drove the car the 160 miles to us and used our fuel. I rang up to complain and they immediately apologised and said the driver should have refuelled when they got here and so the refunded all the fuel payment .
The car was in top condition and would definitely recommend this car sales outfit.
October 13, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Good afternoon John. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lazar and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Purchase of Fird Puma, ST line.
We booked a test drive for a Ford Puma ST line at Shirley Branch, Solihull.
It was Shaun who took us for this and he went through every detail of the vehicle.
After the test drive we decided to purchase a Puma and
again, it was Shaun who we dealt with. He went through every detail and without being a pushy sales person and was friendly and professional.
August 23, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Good morning Maxine. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Shaun and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Thank you Maddie
Picked up my New car on 20th Sept 25, everything went smooth from start to finish. a big thank you to Maddie who was there to help throughout the process I am very satisfied with my new car.
September 20, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Thank you so much for your kind words! We are so happy to hear that Maddie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Exceptional service from start to end.
An exceptional service from start to end given by Shaun. Sourced the car we wanted at a great price which couldn't be beaten. Shaun was so helpful, professional and a real gent. Made us feel confident that we were getting the best deal. Customer care was impeccable and we will definitely recommend him to family and friends to him in the future.
September 25, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Shaun and the team. We hope to see you again soon. Happy motoring, Kerry
The Sales man Hamid Rahman was very…
The Sales man Hamid Rahman was very welcoming
September 6, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Hi Phillip. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Hamid and the team. We hope to see you again soon. Happy motoring, Kerry
Trust Ford
Fabulous experience, Alex at Ford Shirely was great, no pressure, to buy, had time for us. Part exchanged my old car and did everything he could ro get us the best deal, lovely lad. He went through the added insurance extras which i was dreading, but some of them were a no brainer and would be silly not to include, which other garages didnt offer, also covered me for 3 days free of charge on insurance which meant i could drive it away without the panic of sorting that out. Well Done Vertu Shirley!
September 12, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Good morning Gail. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alex and the team. We hope to see you again soon. Happy motoring, Kerry
From start to finish Shaun was…
From start to finish Shaun was fantastic!! So helpful and friendly and professional.
September 12, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Good morning Emma. Thank you so much for your kind words! We are so happy to hear that Shaun was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
100% 5🌟
Our experience while looking for the perfect vehicle definitely deserves a 5+ 🌟 rating. From our sales man Claude Spence to his colleague Jordan, they undoubtedly gave us the their time, knowledge and complete honesty when deciding on the nitty gritty details for our finance agreement.
August 30, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
A good buying experience 👍🏻
Maddy sorted out a test drive in the new Gen E. Following this she explained all of the features and benefits before we agreed a competitive price. Overall it was a good buying experience 👍🏻
September 1, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Brilliant customer service
Brilliant customer service. Friendly and efficient. Very welcoming and they made the experience of getting a new car hassle free. 10 out of 10.
August 29, 2025
Unprompted review
Reply from Vertu Motors - Ford Shirley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
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