From our very first information gathering visit all of the staff were very friendly, whether that was Jack (in used car sales) or Irsa (in new car sales). Once we decided new was the route we wanted t... See more
Company replied
Location
Switch locationGeorge Eastham Avenue, Trentham Lakes, ST4 4TU Stoke-on-Trent, Staffordshire, GB
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See what reviewers are saying
From first visit to picking a car all the staff were very friendly. Once we decided to buy the salesman (charlie) was extremely helpful and very professional. He dealt with all our queries and organis... See more
Company replied
Genuinely such an incredible experience at Vertu Stoke. We were so overwhelmed with the kindness and helpful attitude of the sales team and how special they made the whole experience. Jared took us th... See more
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The customer service at Vertu stoke is second to none , especially Jarred Boon who went the Extra mile to make sure everything was ok
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Company details
About Vertu Motors - Ford Stoke
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
George Eastham Avenue, Trentham Lakes, ST4 4TU, Stoke-on-Trent, Staffordshire, United Kingdom
- 0344 659 0046
4.8
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service Vertu Stoke on Trent
Fantastic service and communication from start to finish at Vertu motors Stoke, Sam & Chris were very helpful providing information and assurance.
Thank you to all the team for a fast, friendly and efficient experience buying a Ford Puma E-Gen Sound Edition.
September 9, 2025
Unprompted review
Reply from Vertu Motors - Ford Stoke
Thank you so much for your kind words! We are so happy to hear that Sam and Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Excellent customer service throughout
Excellent customer service throughout. Thanks to Steve for everything!
September 6, 2025
Unprompted review
Reply from Vertu Motors - Ford Stoke
Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
New car day
Brilliant experience sam who helped us get the car did everything possible for me and help me with every question that I had and told me everything I needed to know highly recommended
September 5, 2025
Unprompted review
Reply from Vertu Motors - Ford Stoke
Good morning Gemma. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
From walking in to the show room we…
From walking in to the show room we were greeted with a warm welcome...Jared was there to ask what car I was looking at purchasing .he went through several cars . Finance etc. There was never any pushy behaviour to make me buy one there and then.All the staff are there to help.. advise etc...Any issues I had to purchase the car I had help with ..The test drive was smooth. The car is soo comfy.
September 3, 2025
Unprompted review
Reply from Vertu Motors - Ford Stoke
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Easy
Easy, find the car, discuss the deal and job done, no pressure sales, will certainly use again, many thanks to Stewart
August 29, 2025
Unprompted review
Reply from Vertu Motors - Ford Stoke
Thank you so much for your kind words! We are so happy to hear that Stewart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
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