What made our experience stand out was the teamwork. Liana especially went beyond and above. Helpful, polite and highly constructive. Liana answered all our questions thoroughly and guided us through... See more
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Very good buying experience thanks to salesman Ben Bullock, who made the whole buying experience very enjoyable with his knowledge of the vehicle and very friendly manner. Thank you Ben.
Company replied
Fantastic experience buying a used car from vertu Honda. The team was incredibly professional, honest, and easy to work with. Traded in my old vehicle and bought a used car here last week. They offere... See more
Company replied
We bought our last car from Vertu and it was a good experience so decided to buy from them again. This time was a brand new car and although there were some problems with registering the new number p... See more
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Company details
About Vertu Motors - Honda Lincoln
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Outer Circle Road, LN2 4JA, Lincoln, Lincolnshire, United Kingdom
- 0344 659 9239
4.9
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
J P M Happy Customer. From first deciding Honda for my new…
From first deciding Honda for my new car I was impressed with the service and attention I received from day one since last changing my car there was a distinct absence of paper and cash involved with my purchase but not to worry the help and support I received from staff of all levels in particular Richard and Chris they dealt with time and patience thank you all everything went through smoothly I love my new car .i would definitely recommend your Lincoln Honda dealership.
June 18, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi Mrs Mills,
Thank you for your wonderful feedback.
It's great to hear that you were impressed with the service and support you received throughout your car buying journey. We're pleased that Richard, Chris and the wider team took the time to guide you through the process and make everything run smoothly.
We're delighted that you love your new car, and thank you for recommending Honda Lincoln.
Kind regards,
Danielle
Very good buying experience thanks to…
Very good buying experience thanks to salesman
Ben Bullock, who made the whole buying experience very enjoyable with his knowledge of the vehicle and very friendly manner. Thank you Ben.
July 7, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi Maureen,
Thank you for taking the time to share your feedback.
We're delighted to hear that Ben Bullock made your buying experience so enjoyable. His vehicle knowledge, professionalism and friendly approach are qualities we greatly value, so it's wonderful to know he made such a positive impression.
We truly appreciate your recommendation and hope you enjoy your new vehicle.
Kind regards,
Honda Lincoln Team
Great customer service from Liana
Great customer service from Liana. Professional manner but not stand offish . Very knowledgeable
July 6, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for your fantastic feedback. We’re delighted to hear that Liana provided such excellent service, combining a professional approach with a friendly and approachable manner.
It’s great to know that her knowledge and support made such a positive impression. I’ll be sure to pass on your kind words.
Kind regards,
Matthew
Great customer service with genuinely…
Great customer service with genuinely engaged Sales staff.
June 12, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Good afternoon Janet,
Thank you for your kind feedback, it’s great to hear you received excellent customer service and found the sales team genuinely engaged and helpful throughout your experience.
Kind regards,
Dean
Richard Clark was great
Richard Clark was great, made process simple and prompt , ordered car online arrived exactly as described 👍
July 1, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Good morning Simon,
Thank you for your great feedback, it’s fantastic to hear Richard made the process simple and efficient, and that your car arrived exactly as described.
Kind regards,
Dean
A good efficient team coving all…
A good efficient team coving all aspects of my needs.
July 1, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for your kind feedback. We’re delighted to hear that the team provided an efficient service and supported all of your needs throughout.
Kind regards,
Matthew
Professionalism
What made our experience stand out was the teamwork. Liana especially went beyond and above. Helpful, polite and highly constructive. Liana answered all our questions thoroughly and guided us through the whole process with great patience.
June 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for your wonderful feedback. We’re delighted to hear that the teamwork stood out and that Liana went above and beyond to support you throughout your experience.
It’s great to know she was helpful, polite and patient, ensuring all your questions were answered and the process was clearly guided from start to finish. I’ll be sure to pass on your kind words.
Kind regards,
Matthew
Luke right from the get go was so…
Luke right from the get go was so knowledgeable and helpful he was the reason I bought my vehicle. His expertise and professionalism was second to none. In fact the whole team were so lovely.
June 29, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Helpful, efficient and knowledgeable
Liana was helpful, knowledgeable and efficient. She listened to my requirements and answered all my questions. I am really happy with the car I bought.
June 25, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi Judy,
Thank you for your kind feedback.
We’re delighted to hear Liana was helpful, knowledgeable and efficient, and that she took the time to understand your requirements and answer all your questions. It’s great to know you’re really happy with your new car.
Kind regards,
Danielle
Smooth handover for our new car and…
Smooth handover for our new car and cold drinks on tap in this hot weather.
June 25, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hello Trevor,
Thank you for your great review! We’re pleased to hear you had a smooth handover and enjoyed the refreshments on a warm day.
Kind regards,
Kerry
Fantastic experience buying a used car…
Fantastic experience buying a used car from vertu Honda. The team was incredibly professional, honest, and easy to work with. Traded in my old vehicle and bought a used car here last week. They offered a very fair and competitive price for my part-exchange. Austin did an amazing job,very professional and friendly.
June 18, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Helpful staff
Helpful staff, Austin in particular made it a comfortable experience, as we hate the”hard sell”. We came back having had a positive experience when we bought our last car, there are not many dealerships we would go to.
June 4, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for sharing your experience. It’s great to hear that the team — and Austin in particular — made everything feel comfortable, especially since you’re not fans of the hard sell. The fact that you chose to return after a previous positive experience really says a lot, and it’s truly appreciated.
Many thanks,
Chloe
Lincoln Vertu Honda…
Chris and Liana at Lincoln Vertu Honda gave excellent service as always and found me a replacement car to match my requirements. Well done and thank you both.
June 3, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for your kind feedback about your experience with our Lincoln Vertu Honda team.
We’re delighted to hear that Chris and Liana provided you with excellent service once again and were able to find a replacement car that perfectly matched your requirements. They’ll be thrilled to receive your recognition.
Thank you for your continued trust in us, and we hope you enjoy your new car.
Kind regards,
Keith
Really pleasurable buying experience
Really pleasurable buying experience - Ben Bullock couldn't have been more helpful.
May 5, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Good afternoon Tim,
Thank you for sharing your experience. It’s great to hear Ben made the whole process so smooth and enjoyable, and that you felt well supported throughout. We really appreciate your feedback.
Kind regards,
Dean
I was able to buy the car I wanted with nationwide website access…
I was able to buy the car I wanted that was 100 miles away after asking salesperson to search for my preference rather than listen to her trying to sell the brand they were promoting and not asking what I wanted.
May 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Easy process
It was really easy. Luke sold us a car and he was friendly and really helpful even though I’m not much of a car person. Never bought from a dealer but found it a really easy process.
May 16, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi Katie,
Thank you for your feedback. I’m really pleased to hear Luke made the process easy and was so friendly and helpful throughout.
It’s great to know your first experience buying from a dealer was such a positive one.
Kind regards,
Danielle
I have been pleased with the experience…
I have been pleased with the experience of buying cars from Richard it always is a professional and pleasurable task
May 20, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi John
Thank you for your lovely feedback. We're delighted to hear that you’ve consistently had such a positive experience when buying cars with Richard. Knowing that the process is always both professional and enjoyable really means a lot to us.
Your continued trust and kind words are truly appreciated.
Kind regards
Dawn
We recently bought through Vertu…
We recently bought through Vertu motors, Lincoln. From start to finish the service we received from Liliana was excellent. She was efficient, courteous and a pleasure to deal with. The vehicle was presented in first class condition and the whole experience was excellent.
May 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Thank you so much for your kind words! We are so happy to hear that Liliana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Great experience from start to finish
Great experience from start to finish. This is the 3rd vehicle I’ve purchased from VW and would recommend them.
May 18, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi Kayleigh
Thank you for your lovely feedback. We're delighted to hear that you had a great experience from start to finish and that you’ve chosen Volkswagen for your third vehicle — your continued loyalty really means a lot to us.
It’s wonderful to know you would recommend the team, and we truly appreciate you taking the time to share your experience.
Kind regards
Dawn
Good experience
Very helpful staff, explained all the details clearly and talked me through each step. Very supportive and considerate, being an elderly lady purchasing a new car for the first time.
May 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Lincoln
Hi Carol,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Honda Lincoln.
It’s lovely to know that the team were helpful, clearly explained everything, and guided you through each step of the process. We’re especially pleased to hear that you felt supported and comfortable — buying a new car for the first time is a big moment, and making that experience positive and reassuring is incredibly important to us.
Your kind words will mean a great deal to the team. Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead in your new car.
Kind regards,
Liza.
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