Vertu Motors - Honda Lincoln Reviews 

124
TrustScore 5 out of 5

4.9

Outer Circle Road, LN2 4JA Lincoln, Lincolnshire, GB


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Rated 5 out of 5 stars

Received a great welcome from Richard clark we had a good chat, He explain all about Honda Vertu , we were offered a test drive. He showed excellent knowledge of the Car and product knowledge of extr... See more

Company replied

Rated 5 out of 5 stars

Many thanks to the staff and especially Ben, who looked after me and was professional, kind and courteous in all aspects. The car style I wanted was automatic, which was a ‘bridge to cross’ after ma... See more

Company replied

Rated 5 out of 5 stars

Went to Vertu in Lincoln to look at the new Prelude. Was met by Liana who was most helpful letting us have numerous test drives. The team there are very pleasant and worked hard to put a deal together... See more

Company replied

Rated 4 out of 5 stars

We bought our last car from Vertu and it was a good experience so decided to buy from them again. This time was a brand new car and although there were some problems with registering the new number p... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Lincoln

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Outer Circle Road, LN2 4JA, Lincoln, Lincolnshire, United Kingdom

  • 0344 659 9239

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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1-star

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Replied to 96% of negative reviews

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4.9

All reviews

(124)

13,416 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering a new HRV

On entering Lincoln Honda showroom I am always impressed with the variety of vehicles on show. I am always made welcome by all employees of Honda and offered a welcome cup of coffee. This time I met a new salesperson ( Ben Bullock), finance manager Nishee and general manager Mark, all very helpful people.

February 6, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Hi there,
Thank you for your lovely feedback. We're delighted to hear that you always feel welcomed when visiting the Lincoln Honda showroom, and that you enjoy the great variety of vehicles on display. It’s wonderful to know you were greeted with the usual warm hospitality — including that welcome cup of coffee.
We’re also pleased that Ben Bullock, finance manager Nishee, and general manager Mark were all so helpful during your visit. Your kind comments mean a great deal to the team.
Kind regards
Dawn

Rated 5 out of 5 stars

From the moment we entered the showroom…

From the moment we entered the showroom we were looked after by Austin who immediately listened to our needs about looking at a newer car to accommodate our two dogs. Austin was knowledgeable, professional & friendly whilst keeping us up to date throughout the purchase of our new car. The handover of our new vehicle was carried out again professionally & friendly by Nish. All in all a very good experience with Honda Lincoln.

January 29, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Hi there,
Thank you for your lovely feedback. We're delighted to hear that Austin looked after you so well from the moment you entered the showroom, taking the time to understand your needs and helping you find the right car for your dogs. It’s great to know he kept you updated throughout and that you found him knowledgeable, professional, and friendly.
We’re also pleased that Nish made your handover experience just as professional and welcoming. It’s wonderful to hear your visit to Honda Lincoln was such a positive one.
Kind regards
Dawn

Rated 5 out of 5 stars

Excellent Service

Liana was very friendly and explained all of the features of the car. The test drive was as long as I wanted; we went a bit further so that I could get used to the car. All documentation was clearly explained, and no pressure to buy 'additional services'. Good communication throughout.

February 9, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for your detailed review. I’m delighted to hear that Liana was so friendly and thorough in explaining the car’s features, and that you had plenty of time on the test drive to get comfortable with it. It’s great to know all the documentation was clearly explained with no pressure, and that communication throughout was excellent. I’ll be sure to share your kind feedback with Liana.
Kind regards, Keith

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, thank you very much Richard and Nish, couldn’t fault anything, would definitely go back to them when looking for another car.

January 31, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Good afternoon, Carole .
Thank you so much for your kind words! We are so happy to hear that Richard and Nish were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Buying a new Honda

I was impressed by the professional and informative way the staff answered all my questions. They were very patient when guiding me through the forms explaining everything clearly.
I loved the car especially the colour and handling. Nothing was too much trouble and I’m now delighted with my new car.

January 30, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

The car dealer was patient,not pushy…

The car dealer was patient,not pushy and very helpful

January 23, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Great experience from start to finish

Liana was great from the first meeting. She answered all queries we had and kept us informed on a regular basis with regards to the delivery of the new car. Would definitely recommend

January 23, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you so much for your kind words! We are so happy to hear that Liana was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Such a friendly, knowledgeable & helpful team

A massive thank you to Austin & Matt at Lincoln Honda for helping us choose & buy our new CRV.
Amazing service before & on the day we collected our car.
Everything went really smoothly. Such a friendly, knowledgeable & helpful team
- 5/5 Lincoln Honda - thank you

January 10, 2026
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you so much for your kind words! We are so happy to hear that Austin and Matt were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Very nice car

December 19, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Helpful and nice staff members helped…

Helpful and nice staff members helped me through the whole journey of car purchase

December 5, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Great customer experience and handed…

Great customer experience and handed over the car in excellent condition loved to have this car

November 28, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Jordan and Nish were very friendly

Jordan and Nish were very friendly, helpful and explained everything to us. We totally recommend Vertue to you to purchase a car.

November 25, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you so much for your kind words! We are so happy to hear that Jordan and Nish was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Friendly professional and helpful…

Friendly professional and helpful service from Richard and his colleague

November 28, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Professional service and support thoughout

Richard was very very helpful and professional, guided me gently though all the procedure, and was on hand to give ongoing support afterwards.. superb service throughout ! Thankyiu, Richard !

November 26, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly and honest. Ben made the whole car buying process easy and stress free.

November 18, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Helpful, friendly team

Helpful, friendly team willing to go that bit beyond to support my buying an automatic for the first time by delivering it. Paperwork something of a faff, but it will cover both of us if anything should go wrong in the future, so is reassuring (and beyond the control of their sales team anyway). And the car is great :-).

November 12, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Efficient helpful staff

Efficient helpful staff

November 5, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

The sales team

The sales team, Liana especially, were very friendly, helpful and patient. Highly recommended.

October 20, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

HONDA CIVIC VTEC Turbo 126 Sport Line EX

I had a great experience with Vertu Honda, the team was very helpful and professional throughout the entire process. Mr Nishaan made everything easy and stress free.
My new Honda Civic is absolutely worth every penny! I couldn’t be happier with the service and my new car.

October 17, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you so much for your kind words! We are so happy to hear that Nishaan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

I had a really great experience going…

I had a really great experience going to choose a new car from Vertu Honda in Lincoln.
Everyone was very helpful and provided clear information about the various cars and options available. I also enjoyed going for a long test drive in the Jazz which I was interested in and which I decided to buy.
I would certainly recommend Vertu Honda at Lincoln.

October 7, 2025
Unprompted review
Vertu Motors  - Honda Lincoln logo

Reply from Vertu Motors - Honda Lincoln

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

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