Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I... See more
Company replied
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Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I... See more
Company replied
This is my second car purchase and couldn’t be happier with my experience from start to finish at Honda Mansfield. Kevin Wong was friendly and knowledgeable about the car I was interested in buying.
Company replied
Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... See more
Company replied
I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... See more
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Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, United Kingdom
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Honda Mansfield showroom was really clean and everyone was friendly I found it a nice experience because I didn’t feel like I was jumped on as soon as I walked in like I have felt at other places. I had an appointment with Kevin and he was fantastic really helpful and patient with me. Great showroom I would definitely recommend.

Reply from Vertu Motors - Honda Mansfield
I have bought my last four cars through this dealership and used them for servicing of same.
This is a brilliant dealership with a very good customer care policy, friendly atmosphere, knowledgeable and always meet customer expectations.
To some them up simply the best.

Reply from Vertu Motors - Honda Mansfield
Couldn’t have been easier if they tried. Millie, handled everything for me and talked me through everything that was going to happen and kept me up dated. The hand over was so smooth and quick. I couldn’t have been happier with the level of custom I received.

Reply from Vertu Motors - Honda Mansfield
I recently purchased a Vauxhall Corsa and had a fantastic experience from start to finish. The whole process was smooth, professional, and genuinely enjoyable. A big thank you to Lala, who was absolutely brilliant throughout. She was incredibly helpful, knowledgeable, and made sure everything was clearly explained without any pressure at all.
Lala went above and beyond to make the experience easy and stress free, answering all my questions and making sure I felt confident with the purchase. It’s clear she really cares about providing great customer service and making sure customers leave happy.
I’m absolutely delighted with my Corsa and couldn’t be happier with the service I received. I would highly recommend buying a car here, especially if you have Lala helping you. Thank you again for such a great experience :)

Reply from Vertu Motors - Honda Mansfield
I recently sold my car and bought a new one through Kevin Wong, and the whole experience was excellent from start to finish. Kevin provided outstanding service throughout the entire process and made everything simple and stress-free.
He was professional, knowledgeable, and kept me updated at every stage. Kevin handled the sale of my previous car smoothly and also helped me find and purchase my new one, making the transition seamless.
His communication was clear, prompt, and helpful, and he was always available to answer any questions I had. I really appreciated his support and attention to detail.
I would highly recommend Kevin Wong to anyone looking to sell their car or purchase a new one. Truly excellent service.

Reply from Vertu Motors - Honda Mansfield
Motability Specialist 'Kevin Wong' was welcoming, knowledgeable and respectful. I immediately felt comfortable and at ease with my requests for Test Drives on multiple occasions and at no time did I ever feel pressured into making any decisions.
Kevin also contacted me some days after My 'Motability- Vehicle' Handover; both by Email and Telephone to check that I was happy and satisfied with my beautiful fantastic 'Honda ZR-V!!' And further, 'Kev' encouraged me to 'Pop - in' to the Dealership at Mansfield any time in the future should I need help or any advice in relation to my Car and Motability Lease.
I would also like to take this opportunity to Thank 'Those Important Others' who likewise have also made this experience enjoyable and notably;
...'Millie', 'Zach', 'Jamie', 'Tom' and the many Others who All play an important role in what is a great Team.
Thank you to you all - including 'Reception' through to 'Service Centre'....I only wish I could remember everyone else's names....
Thankyou

Reply from Vertu Motors - Honda Mansfield

Reply from Vertu Motors - Honda Mansfield
Great service from Millie at Vertu Honda Mansfield, and great product from Honda.

Reply from Vertu Motors - Honda Mansfield
Bought a car today from Vertu,Layla was a very helpful and knowledgeable sales person,she answered all of our questions ,her product knowledge is amazing. She certainly went above and beyond our expectations, I wish all salespersons were like her.

Reply from Vertu Motors - Honda Mansfield
Excellent service no hassle no pressure. Millie Crawford (my contact) was very efficient and polite. Went the extra mile to set up the new car to my requirements.
Will recomend Honda and Miillie

Reply from Vertu Motors - Honda Mansfield
Excellent service from Oliver at Mansfield when buying our Honda. Really helpful and engaged throughout the process. Many thanks.

Reply from Vertu Motors - Honda Mansfield
We travelled from York to the Mansfield branch after my son found a car there he liked. From start to finish we found the whole experience extremely positive, it can be so stressful buying a car, but everything was explained to us so clearly. The showroom looks professional, everyone we spoke to were friendly and eager to make sure we were making the right choice for us. There were no pressure sales and Lala who we dealt with couldn't have been more helpful, guiding us through the whole process with no dramas. We drove away with a smashing car, my son loves it. We would highly recommend

Reply from Vertu Motors - Honda Mansfield
I love my new car! Stefan from the Mansfield branch was fantastic. He listened and worked tirelessly to get me into the car that I love so much and which excites me. This wasn’t an easy task either. My new T-Roc black edition plus is stylish and everything I dreamed of. Thank you so much.

Reply from Vertu Motors - Honda Mansfield
Wonderful service throughout the whole experience. Highly recommend getting in touch with Ben For Any queries or advice

Reply from Vertu Motors - Honda Mansfield
Thanks to Kevin Wong at Vertu Honda Mansfield for making the hand over as pleasant as possible.

Reply from Vertu Motors - Honda Mansfield
I had a brilliant experience at Vertu Honda Mansfield. The team is professional and transparent, but the real standout was Kevin. He was absolutely marvelously helpful and incredibly informative, making the whole process feel easy and stress-free.
A Tip for Future Customers:
The garage is clearly popular and stays busy. To ensure you get the same high level of attention and aren't waiting around, I highly recommend making an appointment before you head in. It makes the experience much smoother and ensures you’re looked after properly.
Huge thanks to Kevin for the top-tier service!

Reply from Vertu Motors - Honda Mansfield
When I went to Honda on Southall Road Mansfield I explain to the assistance Kevin Wong what I was looking for and he taught me through everything to do with the car with no pressure he was just amazing all the way through the experience of buying a new car

Reply from Vertu Motors - Honda Mansfield
We recently bought our new Honda Jazz from Vertu Honda, Mansfield and couldn’t be happier with the overall experience.
From the moment we walked in, Oliver looked after us brilliantly. He was friendly, knowledgeable and genuinely helpful throughout the whole process. Nothing was too much trouble, and he took the time to explain everything clearly and make sure we were comfortable at every stage. It never felt pressured — just honest, professional service.
A big thank you as well to his manager, Zach, who was equally supportive and helpful. There was a slight hiccup along the way, but both Oliver and Zach handled it quickly and professionally. They kept us fully informed, sorted everything out, and in the end everything turned out perfectly.
We’re absolutely delighted with our new Honda Jazz and really appreciate the excellent customer service we received. We wouldn’t hesitate to recommend Vertu Honda, Mansfield to anyone looking for a new car.
Thank you again!

Reply from Vertu Motors - Honda Mansfield
Friendly honest service. No ‘hard sell,’ the sales representative Mr Kevin Wong was very knowledgeable and patient with the many questions we asked of him.

Reply from Vertu Motors - Honda Mansfield
The customer service from Vertu Honda in helping us go through the process of choosing a new car was incredible. They took us through everything step by step, being very clear and we didn't feel pressured in any way.
Beth was fantastic but all the staff were friendly and helpful.

Reply from Vertu Motors - Honda Mansfield
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