Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I... See more
Company replied
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Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I... See more
Company replied
This is my second car purchase and couldn’t be happier with my experience from start to finish at Honda Mansfield. Kevin Wong was friendly and knowledgeable about the car I was interested in buying.
Company replied
Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... See more
Company replied
I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... See more
Company replied
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Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, United Kingdom
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Tom is a great asset to your company i’ve been in the trade for over 50 years and he is probably one of only three that I would rate as a salesmanGreat communication
Kept up to date

Reply from Vertu Motors - Honda Mansfield
Thesales man was amazing , really helped mum with the handover
Nothing was to much trouble

Reply from Vertu Motors - Honda Mansfield
Absolutely fantastic car buying experience!
Kevin was fantastic from when we first walked into the showroom to handing over our new car late yesterday afternoon.
Excellent test drive, not just round the corner like other dealers seem to do. Highly recommend and definitely a 5 star +. Kevin was friendly and professional. Vertu Mansfield

Reply from Vertu Motors - Honda Mansfield

Reply from Vertu Motors - Honda Mansfield
Tom the salesman at Mansfield Honda went to the trouble of sourcing me a nearly new version of my current car the Jazz Hybrid from up at Morpeth.The overall deal was very fair and the new car in top condition.

Reply from Vertu Motors - Honda Mansfield
Millie took me through every thing from the test drive to the paperwork and the handover of the keys. Thanks 😀

Reply from Vertu Motors - Honda Mansfield

Reply from Vertu Motors - Honda Mansfield
We have had Honda Jazz from Mansfield for our last 3 cars. We find the cars reliable and the service very helpful and efficient.

Reply from Vertu Motors - Honda Mansfield
We were invited by Beth to visit Honda’s Used Car Event. We made the appointment with Beth just having the intention of looking, as we’re were considering an upgrade next April 2026.
Beth was open honest and gave us no hard sell. We did some number crunching, which made our minds up that making the change earlier was more cost affective.
Beth has guided us throughout the part exchange and buying with a professionally and friendly approach. She certainly knows all there is to know to make her customers feel confident in making that decision.

Reply from Vertu Motors - Honda Mansfield
Oliver was very helpful and understanding and gave me all the information needed for me to make a decision on purchasing a car.

Reply from Vertu Motors - Honda Mansfield

Reply from Vertu Motors - Honda Mansfield
Magdalena is always so helpful and friendly. We had useful advice and live our new car.

Reply from Vertu Motors - Honda Mansfield
So impressed with the experience at Mansfield Honda, Beth & Oliver were so so helpful, friendly and polite. Nothing was to much to help choose my car.

Reply from Vertu Motors - Honda Mansfield
What a pleasure it was from start to finish.
It was so refreshing to be given such 1st class service from a dealership.
Kevin was not only extremely professional, but was warm and more than willing to help in any way he could.
The car we initially went to view was not quite right, so an alternative was found.
We didn't feel rushed, we were given plenty of time to look at the car, and to test drive, and offered coffee's too lol
We were delighted with both the trade in and purchase offered.
Special thanks to Kevin, for all his help, it was much appreciated, he certainly is a credit to the team.
We would, without a doubt, recommended Honda Mansfied, all the staff are very friendly, and the car looked wonderful on collection.
Andy & Jane

Reply from Vertu Motors - Honda Mansfield
The service was fabulous, Oliver was informative, patient, he made our car buying experience so easy and enjoyable.

Reply from Vertu Motors - Honda Mansfield
Nice friendly staff. Beth in particular Nice coffee and buiscuits

Reply from Vertu Motors - Honda Mansfield
From finding my choice of Honda car through the Vertu Website site, good service for booking the appointment to visit Vertu Honda Mansfield our first viewing ,all sales team very polite know
Push sales very clean show room, our sales advisor had a great Honda product
Knowledge we were offered a good distance test drive which helped us, to settle into our chosen car. Great presentation on our collection appointment , the vehicle gleaming excellent. Paperwork as required spot on we will recommend Vertu to relatives and friends.

Reply from Vertu Motors - Honda Mansfield
From the very first email enquiry I sent in I was made to feel valued. Zach and Millie both worked hard to find me a specific coloured car that matched my budget. The car they found was at a different garage but they arranged me a visit to see the car with little notice. I was unable to test drive the car but Millie made the time to take me on a test drive to make sure I would cope with an automatic. The general feel of the showroom was also relaxed and very friendly. My family were made to feel welcome.

Reply from Vertu Motors - Honda Mansfield
Face to face service from the local dealers, with help in understanding the electronic processes required and why. The electronic process was, in some places, difficult to accept so the aid of Millie the sales representative was invaluable and made processing a lot easier. In fact the staff were excellent.

Reply from Vertu Motors - Honda Mansfield
The team were very helpfu in choosing my brand of car.

Reply from Vertu Motors - Honda Mansfield
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