Vertu Motors - Honda Mansfield Reviews 

115
TrustScore 5 out of 5

4.9

Sovereign Way, NG18 4LQ Mansfield, Nottinghamshire, GB


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Rated 5 out of 5 stars

Very helpful staff to be honest I am so out of date with modern vehicles always stuck with the simple models The staff at honda Mansfield are so helpful and helped me find a car I didn't realise I... See more

Company replied

Rated 5 out of 5 stars

This is my second car purchase and couldn’t be happier with my experience from start to finish at Honda Mansfield. Kevin Wong was friendly and knowledgeable about the car I was interested in buying.

Company replied

Rated 5 out of 5 stars

Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... See more

Company replied

Rated 4 out of 5 stars

I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Mansfield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, United Kingdom

  • 0344 659 9278

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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1-star

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Replied to 96% of negative reviews

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4.9

All reviews

(115)

13,151 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication great

Tom is a great asset to your company i’ve been in the trade for over 50 years and he is probably one of only three that I would rate as a salesmanGreat communication
Kept up to date

January 14, 2026
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Thesales man was amazing

Thesales man was amazing , really helped mum with the handover
Nothing was to much trouble

January 12, 2026
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Absolutely fantastic car buying…

Absolutely fantastic car buying experience!
Kevin was fantastic from when we first walked into the showroom to handing over our new car late yesterday afternoon.
Excellent test drive, not just round the corner like other dealers seem to do. Highly recommend and definitely a 5 star +. Kevin was friendly and professional. Vertu Mansfield

December 31, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 4 out of 5 stars

Great customer service

Great customer service and care

December 30, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

A fair honest deal to change my Jazz hev for a newer one.

Tom the salesman at Mansfield Honda went to the trouble of sourcing me a nearly new version of my current car the Jazz Hybrid from up at Morpeth.The overall deal was very fair and the new car in top condition.

December 6, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good evening Richard. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

I’ve just got a HRV 🤓

Millie took me through every thing from the test drive to the paperwork and the handover of the keys. Thanks 😀

December 5, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Excellent and supportive staff

November 28, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

We have had Honda Jazz from Mansfield…

We have had Honda Jazz from Mansfield for our last 3 cars. We find the cars reliable and the service very helpful and efficient.

November 14, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good afternoon Jean. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Vertu Honda Used Car Event.

We were invited by Beth to visit Honda’s Used Car Event. We made the appointment with Beth just having the intention of looking, as we’re were considering an upgrade next April 2026.
Beth was open honest and gave us no hard sell. We did some number crunching, which made our minds up that making the change earlier was more cost affective.
Beth has guided us throughout the part exchange and buying with a professionally and friendly approach. She certainly knows all there is to know to make her customers feel confident in making that decision.

November 10, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good morning Helen. Thank you so much for your kind words! We are so happy to hear that Beth was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Oliver was very helpful and…

Oliver was very helpful and understanding and gave me all the information needed for me to make a decision on purchasing a car.

October 24, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Excellent service

Excellent service & on point with price

October 17, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Great Customer service

Magdalena is always so helpful and friendly. We had useful advice and live our new car.

October 10, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good morning Sally. Thank you so much for your kind words! We are so happy to hear that Magdalena was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Great experience dealing with this branch

So impressed with the experience at Mansfield Honda, Beth & Oliver were so so helpful, friendly and polite. Nothing was to much to help choose my car.

October 3, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Beth & Oliver were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

first class service

What a pleasure it was from start to finish.

It was so refreshing to be given such 1st class service from a dealership.

Kevin was not only extremely professional, but was warm and more than willing to help in any way he could.

The car we initially went to view was not quite right, so an alternative was found.

We didn't feel rushed, we were given plenty of time to look at the car, and to test drive, and offered coffee's too lol

We were delighted with both the trade in and purchase offered.

Special thanks to Kevin, for all his help, it was much appreciated, he certainly is a credit to the team.

We would, without a doubt, recommended Honda Mansfied, all the staff are very friendly, and the car looked wonderful on collection.

Andy & Jane

September 26, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

The service was fabulous

The service was fabulous, Oliver was informative, patient, he made our car buying experience so easy and enjoyable.

September 30, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good morning Karen. Thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Nice friendly staff

Nice friendly staff. Beth in particular Nice coffee and buiscuits

September 9, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

From finding my choice of Honda car…

From finding my choice of Honda car through the Vertu Website site, good service for booking the appointment to visit Vertu Honda Mansfield our first viewing ,all sales team very polite know
Push sales very clean show room, our sales advisor had a great Honda product
Knowledge we were offered a good distance test drive which helped us, to settle into our chosen car. Great presentation on our collection appointment , the vehicle gleaming excellent. Paperwork as required spot on we will recommend Vertu to relatives and friends.

September 11, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good morning David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

From the very first email enquiry I…

From the very first email enquiry I sent in I was made to feel valued. Zach and Millie both worked hard to find me a specific coloured car that matched my budget. The car they found was at a different garage but they arranged me a visit to see the car with little notice. I was unable to test drive the car but Millie made the time to take me on a test drive to make sure I would cope with an automatic. The general feel of the showroom was also relaxed and very friendly. My family were made to feel welcome.

September 11, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Hi Sarah. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Zach, Millie and the team. We hope to see you again soon. Happy motoring, Kerry

Rated 5 out of 5 stars

Face to face service from the local…

Face to face service from the local dealers, with help in understanding the electronic processes required and why. The electronic process was, in some places, difficult to accept so the aid of Millie the sales representative was invaluable and made processing a lot easier. In fact the staff were excellent.

September 9, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

The team were very helpfu in choosing my brand of car.

The team were very helpfu in choosing my brand of car.

September 5, 2025
Unprompted review
Vertu Motors  - Honda Mansfield logo

Reply from Vertu Motors - Honda Mansfield

Good morning Gloria. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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