Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽
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We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always the staff there are very friendy, and profesional, but katherine Mason, has been our main sales advise... See more
Company replied
We had a fantastic experience when buying our car at Honda Truro. First impressions ended in a car sale. Special thanks to Oscar who was informative, polite and could not have been more helpful. We a... See more
Company replied
I took my Car in for a tyre check up at Honda Truro and ended up ordering a brand new model thanks to the skills, knowledge and friendly manner of Kathryn ! I asked for some information and she... See more
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Company details
About Vertu Motors - Honda Truro
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Trispen, TR4 9BA, Truro, Cornwall, United Kingdom
- 0330 012 2181
4.7
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Even though we were visiting to try out…
Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽
July 10, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good afternoon. Thank you for your wonderful 5-star review. We are delighted to hear that Kathryn provided such friendly, helpful service and made your visit a positive experience without any pressure. Your kind feedback is greatly appreciated, and we hope to welcome you again in the future.
Kind regards,
Kerry
A fantastic team at Vertu Honda Truro
We had a fantastic experience when buying our car at Honda Truro. First impressions ended in a car sale. Special thanks to Oscar who was informative, polite and could not have been more helpful. We are thrilled with our new car.
The entire team at Vertu Honda Truro could not have done more for us. What a great team. What a great car.
June 25, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for your fantastic feedback. We’re delighted to hear that you had such a great experience at Vertu Honda Truro and that Oscar provided such informative, polite and helpful support throughout.
It’s wonderful to know that your first impression led to finding the right car and that the whole team helped make the experience so positive. We’re thrilled that you’re so pleased with your new car and truly appreciate your kind words.
Kind regards,
Matthew
Great customer service
Great customer service. Great communication.I am very happy. I highly recommend.
June 30, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good morning Atupele,
Thank you for your kind feedback, it’s wonderful to hear you received great customer service and communication throughout. We’re delighted you’re so happy with your experience and appreciate your recommendation.
Kind regards,
Dean
I took my Car in for a tyre check up at…
I took my Car in for a tyre check up at Honda Truro and ended up ordering a brand new model thanks to the skills, knowledge and friendly manner of Kathryn !
I asked for some information and she came over.
She was so helpful explaining everything I needed to know. Not at all pushy.
When I went to collect the car it was hidden under
a black cover with a big red bow that I thought was a lovely touch.
The sale went through really well and Kathryn showed me all the technical operations on the car.
I can’t praise her enough for all her help and customer relationship even phoning me a few days later to see if I was happy with the car.
I am really pleased with the car and can recommend Vertu Truro.
June 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for your fantastic feedback. We’re delighted to hear that Kathryn provided such friendly, knowledgeable and supportive service, turning your visit into such a positive experience.
It’s great to know she took the time to explain everything clearly, kept the process smooth, and made your collection special with the thoughtful handover. We’re especially pleased her follow-up added to your confidence and satisfaction.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
Excellent service throughout process of…
Excellent service throughout process of buying car from Vertu Honda Truro . All staff helpful and knowledgeable.
Thank you all very much
Helen Anstis
June 17, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good afternoon Helen,
Thank you for your lovely feedback, it’s great to hear the team were helpful and knowledgeable throughout your experience.
Kind regards,
Dean
Oscar was extremely informative
Oscar was extremely informative, helpful and polite and spent sometime enquiring as to what we were looking for in new vehicle.
Picking up the car today we realised we made the right decision and we are extremely satisfied. We would recommend anyone to Honda for a new car.
June 12, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for your wonderful feedback. We’re delighted to hear that Oscar was so informative, helpful and polite, taking the time to understand exactly what you were looking for.
It’s fantastic to know you felt confident in your decision and are so satisfied with your new car. We really appreciate your recommendation.
Kind regards,
Matthew
Truro branch 10 out of 10
Vertu in Truro were the garage my insurance company trusted with my Audi after it was hit along the passenger side. The damage didn’t look that bad but actually required a lot of work including a new alloy.
I was kept up to date with the progress and Leah was lovely upon collection. Great service.
June 4, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for your feedback. We’re pleased to hear that you were kept well informed throughout the repair process and that Leah provided a warm and positive experience upon collection.
We’re glad the team could support you and get everything resolved to a high standard.
Kind regards,
Matthew
Upgrading car…
Very informative and there was plenty of time to ask any questions, not rushed in any way. Very relaxed atmosphere in the showroom and we were both made to feel very welcome by all staff, especially Alex who was very knowledgeable on the car that we were interested in.
May 26, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good morning,
Thank you for your review. It’s great to hear that you found the experience informative and relaxed, with plenty of time to ask questions without feeling rushed. We’re pleased the team made you feel so welcome, and that Alex’s knowledge helped support you in finding the right car.
Kind regards,
Dean
Oscar at Vertu Honda
Oscar at Vertu Honda, Truro, was very helpful. Very easy process of getting my new car. Kept informed all the way and the handover was very informative and helpful
June 2, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for your lovely feedback about your experience at Vertu Honda Truro.
We’re really pleased to hear that Oscar was so helpful and made the whole process of getting your new car easy and straightforward. Keeping you informed every step of the way and ensuring a clear and informative handover is exactly what we strive for, so it’s great to know this was your experience.
We’ll be sure to pass your kind comments on to Oscar, who will be delighted to hear them.
Enjoy your new car, and thank you again for choosing us.
Kind regards,
Keith
Vertu Honda Truro sales
Very helpful sales team, who listened to my requirements for a replacement vehicle and matched it resulting in my purchase.
May 28, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good afternoon Rod,
Thank you for your review. It’s great to hear that the sales team listened carefully to your requirements and helped you find the right replacement vehicle. We’re pleased this resulted in a positive purchase experience.
Kind regards,
Dean
We collected our new car from Vertu…
We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always
the staff there are very friendy, and profesional, but katherine Mason, has been our main sales adviser ,she is warm and welcoming, very helpful ,knowledgable about the cars , and very approchable, also has a great sense of humour. our whole experiance of buying cars there has been enjoyable.
May 29, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for sharing such a warm and detailed review. It’s wonderful to hear how pleased you are with your new car, and even better to know that every visit to Vertu Truro has been such a positive experience. Katherine will be delighted by your kind words — her friendly, knowledgeable and welcoming approach clearly shines through, and it’s lovely that her sense of humour added to the enjoyment of the process. We’re so glad the whole team helped make your purchase smooth and enjoyable once again.
Many thanks,
Chloe
Great service
Great service, friendly and knowledgeable staff.
Pleasurable experience buying a new car would recommend to anyone
May 29, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good afternoon Mike,
Thank you for your review. It’s great to hear you received friendly and knowledgeable service, making the whole experience so enjoyable. We really appreciate your recommendation.
Kind regards,
Dean
Great communication,staff and car.
May 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
What an amazing experience from start…
What an amazing experience from start to finish! A Honda Type R was never originally at the top of my list, but after arriving at Vertu Honda Truro, Oscar kindly arranged a test drive for me upon request — and I instantly fell in love with the car.
Oscar went above and beyond and managed to find one in the fleet all the way in Boston. Deposit down, deal struck, and incredibly, the very next day the car arrived in Cornwall ready for another drive. From that moment, I knew this was the one.
I’ve always loved the Type R, and although I didn’t buy one back in 2015, a little later in life this became my dream car… and now it’s finally my car!
I want to say a huge thank you to all of the team at Vertu Honda Truro, and especially Oscar, who was absolutely 100% throughout the entire experience. Fantastic customer service, genuine enthusiasm, and a truly memorable journey to owning my dream car. Can’t stop smiling!!!
May 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Hi Max,
Thank you so much for your incredible 5-star review! We’re absolutely delighted to hear about your amazing experience with the team at Honda Truro.
It’s fantastic to know that Oscar was able to go above and beyond to help you find your dream car. From arranging the test drive to sourcing the perfect Type R and getting it ready so quickly, your journey sounds truly special—and exactly the experience we aim to deliver. We’ll be sure to pass on your kind words to Oscar and the wider team, they’ll be thrilled to hear how much this meant to you.
Congratulations on your new car! It’s great to hear you’re loving every moment—enjoy every mile and keep smiling!
Kind regards,
Kerry
Vertu Honda Truro was exceptional when…
Vertu Honda Truro was exceptional when I placed an order for a new CRV ePHEV. The team were all very helpful, knowledgeable and efficient with all the questions and matters arising. I placed the order with Megan Adams who I believe is a great asset to the team, nothing was ever too much trouble, she has a very pleasant manner and made the whole process a very pleasurable experience.
April 22, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Hi there,
Thank you for your wonderful feedback. We're absolutely delighted to hear that your experience with Vertu Honda Truro was exceptional when ordering your new CR‑V ePHEV. It’s great to know the team were helpful, knowledgeable, and efficient in answering all your questions and supporting you throughout the process.
A special thank you for recognising Megan Adams — we’re so pleased to hear she made the whole experience so enjoyable for you. Her pleasant manner and willingness to help with anything really do make a difference, and your kind words will mean a great deal to her and the team.
Thank you again for choosing Vertu Honda Truro, and we hope you enjoy every mile in your new CR‑V ePHEV.
Kind regards
Dawn
This is the first time i have used…
This is the first time i have used Vertu Honda Truro Trispen and i must say it was a first class experience with very helpful staff and excellent mechanics and at a good price will use again.
May 12, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for taking the time to share your experience with Vertu Honda Truro Trispen. We’re delighted to hear that your first visit was such a positive one and that our team provided helpful service, excellent workmanship, and great value.
Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back again in the future.
Kind regards,
Keith
The car has been great, BUT!!!!
Toyota Yaris GR (Circuit Pack)
The car has been great, I will say though, I’m not that impressed with the condition I received it in.
The interior was grubby and dirty under the carpets, the paintwork and wheels had a rinse off at best with lots of dirt and road build up on the body and door shuts.
Although I enjoy keeping my vehicles clean myself, I would expect better for a 30k purchase.
May 9, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Our General Manager will contact you directly to address your concerns. Kind regards, Dean
Great customer experience at Honda Vertu, Truro
We were met by Oscar at the Vertu Honda dealership in Truro. He actually came out to meet us in the carpark, which was very impressive.
The team at Vertu were very welcoming and helpful.
There wasn't any pressure to purchase.
I would gladly recommend to others.
April 30, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good afternoon Martyn,
Thank you for your review. It’s lovely to hear that Oscar made such a great first impression by welcoming you in the car park, and that the team were friendly, helpful, and pressure‑free throughout. We really appreciate your recommendation.
Kind regards,
Dean
Staff very helpful
Staff very helpful, knowledgeable and understanding.Car ready and waiting at arranged time.
April 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Hi David,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Honda Truro helpful, knowledgeable and understanding.
It’s great to know that everything was ready and waiting for you at the arranged time — providing a smooth and well‑organised experience is exactly what we aim for.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Great service
I spoke to Andy on the phone initially, he booked me an appointment with Kathryn. She was lovely, she wasn't pushy she walked away and allowed us time to talk and think. Andy even introduced himself whilst I was waiting.
I purchased a second hand car, the process was easy, I was offered extras some I declined and some I chose to have. Collection was easy.
I had a small issue a few days after and it is being resolved swiftly. Definitely recommend them.
April 24, 2026
Unprompted review
Reply from Vertu Motors - Honda Truro
Good morning Amelia,
Thank you for taking the time to share your experience. I’m really pleased to hear that Andy and Kathryn made you feel comfortable from the very start, giving you the space to talk things through without any pressure. It’s great to know the purchase process was straightforward, with clear options on the extras, and that collection went smoothly too. I’m also glad the small issue you mentioned is being sorted quickly. We really appreciate your recommendation.
Kind regards,
Dean
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