Vertu Motors - Hyundai Exeter Reviews 

109
TrustScore 5 out of 5

4.8

Trusham Road 15, Marsh Barton, EX2 8QQ Exeter, Devon, GB


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Rated 5 out of 5 stars

Matthew was extremely helpful and considerate of our needs. He made sure that everything was explained in as much detail as we felt was necessary

Company replied

Rated 5 out of 5 stars

We were not put under any pressure and the whole experience was very pleasant. We left the showroom without buying a car but returned the next morning after due consideration of the deal on offer. A... See more

Company replied

Rated 4 out of 5 stars

We had a very good experience here buying our new car. The process was smooth and the salesperson, Sharon, was helpful, personable and not at all pushy. She made her recommendations, but did not pre... See more

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Rated 5 out of 5 stars

Bought a used Hyundai i20. Car was great condition and exactly what i was looking for. The whole experience buying from Vertu was exceptional. Even though it wasn't a new or a high value car Daniel re... See more

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Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Hyundai Exeter

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Trusham Road 15, Marsh Barton, EX2 8QQ, Exeter, Devon, United Kingdom

  • 0344 659 0588

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(109)

12,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help from start to finish making…

Great help from start to finish making it an easy transition on purchasing a car

February 13, 2026
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Hi Richard
Thank you for your lovely feedback. We're really pleased to hear you received great support from start to finish, making your car purchase an easy and smooth transition. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Well beyond expectations

I collected my new car yesterday and the whole experience was fantastic from start to finish. Paul, the representative who looked after me, was extremely knowledgeable, friendly, and professional, and made everything easy and stress-free.

The car itself has gone well beyond my expectations and I couldn’t be happier with it. I’d highly recommend Vertu Motors to anyone looking for great service and a smooth buying experience. Thank you again to Paul and the team!

January 31, 2026
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good afternoon, Dave.
Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 4 out of 5 stars

Very good deal

Very good deal, lovely new i20. Helpful staff. My last i20 was starting to need repairs, and i just went in on the off chance that might get a decent offer on part exchange. Blown away by the deal and the service offered. Vertu exeter are a great set up

January 31, 2026
Unprompted review
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Reply from Vertu Motors - Hyundai Exeter

Good morning, Julian .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

Massive Thank You

Just wanted to say a massive thank you to the staff at Vertu (Hyundai) in Exeter. Andy supported me through the whole process was very informative and went above and beyond to find the right car for me. As I do finance I change my car every 3-4 years and he sorted out so much for me to make me feel at ease when it came to choosing the right car and handing the keys over. Andy knew I was very skeptical with finding a new car and letting my KONA go as I absolutely loved that car. However Andy listened well to what things I wanted and found the car that was right and finance part was slightly cheaper. Andy communicated very well with me he emailed me when my new car arrived with a video and sorted a date to collect my new car he made everything easy and was very quick to response if I had any burning questions or worries. Andy assured me with certain things and when I collected the car he was very helpful and supportive with putting my sons car seat in and my son even wanted to help with the paperwork in handing mummy’s new car.
Massive thank you again to Andy, I’ll be back in 3-4 years for another Hyundai car as they are the best.
Cars don’t just hold passengers they hold memories too

January 30, 2026
Unprompted review
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Reply from Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

Excellent customer service

Booked a test drive online and quickly received a video of the car and a phone call from Dan. Dan took us for a test drive in the car which was immaculate. He was clearly very knowledgeable and was able to quickly answer all our questions. We found Dan very helpful and not pushy. Excellent customer service which is often rare to find. The car was cleaned and looking fabulous. The service team had completed a recent service and MOT ensuring the car was running smoothly on pick up. Thank you

January 29, 2026
Unprompted review
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Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Dan the salesman was extremely helpful…

Dan the salesman was extremely helpful and informative nothing was to much trouble purchase went very smoothly no complaints at all

January 21, 2026
Unprompted review
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Reply from Vertu Motors - Hyundai Exeter

Thank you, Kevin, for your fantastic 5‑star review. It’s wonderful to hear that Dan provided such helpful and informative service, and that nothing was too much trouble throughout your purchase. We’re delighted the whole process went smoothly for you and truly appreciate you taking the time to share your experience. We hope you enjoy your new vehicle and look forward to welcoming you again at Vertu Motors Hyundai Exeter. Kind regards, Kerry

Rated 5 out of 5 stars

Perfect purchase experience

I purchased a Kona after a delightful test drive and perfectly pitched dialogue with Peter Fisher. I was provided with all the information I required without being pressured in any way. I would definitely recommend him to all other buyers. 10 out of 10!!

January 14, 2026
Unprompted review
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Reply from Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable salesman made the whole experience very pleasant

January 13, 2026
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

They were very helpful .

They were very helpful even though they were busy at the time . The only down side is that the site is too small , parking is difficult and no handover area .
This is of course not a reflection of the staff who work there.

January 14, 2026
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Welcoming dealership and exemplary service

This is our second Motability Hyundai Kona from Vertu Exeter Hyundai and once again we are delighted both with the service received and the car! On arrival at the showrooms all staff are friendly and welcoming regardless of their role which is great in this day and age! The Senior Sales Executive, Andy Hallums, has processed both ordering and delivery of both cars and his knowledge of the Motability systems as well as the vehicle features is exemplary. He spends time to go through the new vehcle handover process and explains and assists with setup of the features clearly and thoroughly. We have no reservations about recommending this dealership and will return for any future purchases.

January 12, 2026
Unprompted review
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Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Hyundai Exeter

Peter, Sharon and Mathew were all very friendly and helpful, knowledgeable and enthusiastic. Excellent all round!

January 2, 2026
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

Wonderful Experience

Wonderful experience with kind, patient and knowledgeable people. Couldn't fault anyone one I spoke to especially my salesman.
Absolutely love my new car.

December 23, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Superb service

Great choice, great price. Best of all was the care and attention given to us by Sharon which was superb. Nothing was too much trouble, excellent explanations and brilliant service. She was even there after my purchase when I wasn’t sure how something worked. Thank you - and it’s a lovely car too!

December 16, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good morning Tony. Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Andy is an amazing asset to this…

Andy is an amazing asset to this company at Hyundai Exeter.

He went above and beyond to get me something that I would love, and I am more than happy with my bayon. It’s perfect for me!

Thank you so much for everything!

December 11, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Sharon- Above and beyond

I had a great experience with hyundai in Exeter, walked in and was seen too promptly. I went through everything that was important to me, what I needed and what I was nervous about (slightly bigger car). Sharon was excellent, helped me get a car that I loved with all the features I had in my mind. I was worried about parking because it was bigger than my car and on the test drive we went to car parks where I could practice and get used to the cameras ect. I didn't feel rushed and I felt happy in the car. Picked it up a few days later :) trade in was also a simple, hassle free process.

December 10, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good morning, Hazel . Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

They made the whole experience very…

They made the whole experience very painless

December 9, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Amazing experience from start to finish

Incredible experience purchasing my new car from Hyundai Exeter! With a huge thank you to Andy & Ellie. They made the whole experience so smooth and easy, I couldn’t appreciate & recommend the dealership more!

December 8, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good evening Mel. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy, Ellie and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Dan was absolutely brilliant

Dan was absolutely brilliant, he was so helpful and welcoming from the get go.
I initially went in to look at the i10 but this didn’t suit my needs so Dan recommended the i20 which was absolutely perfect for me. The process was super straightforward and non confusing which is great. The car only took a week to arrive which is much quicker than I thought it would be. Dan kept me updated every step of the way I really cannot fault him.

November 27, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good morning Emily. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Dan and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

We had a fantastic service from Andy…

We had a fantastic service from Andy Hallums he was very knowledgeable and explained everything. What we liked the no pressure selling he gave us all the information so we could decide and we went for the inster. Definitely recommend Hyundai Exeter and the fantastic service we received. Andy went the extra mile making sure he explained how everything worked with the car. Best experience we have had buying a car.

November 25, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good afternoon Ashley. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Every part of the journey to getting my…

Every part of the journey to getting my car was professional and friendly

November 19, 2025
Unprompted review
Vertu Motors  - Hyundai Exeter logo

Reply from Vertu Motors - Hyundai Exeter

Good morning Michael. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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