Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even... See more
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Very professional probably the best dealership garage we have dealt with. The attention to detail with their customer care is outstanding. Thank you to Josh Noble and Jason Booth for making our car pu... See more
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We felt welcome and were treated with respect and courtesy from our first visit to the moment that we handed over the previous and collected the new car. All of our questions were answered profession... See more
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When I collected my new car, the sales executive was outstanding. He showed me around the car and was brilliant in showing me how everything worked and explaining clearly what the controls did. I dr... See more
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Company details
About Vertu Motors - Hyundai Nottingham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
20 Nuthall Road, NG8 5AT, Nottingham, Nottinghamshire, United Kingdom
- 0344 659 0052
4.5
Excellent
61 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Hyundai Dealership
Very professional probably the best dealership garage we have dealt with. The attention to detail with their customer care is outstanding. Thank you to Josh Noble and Jason Booth for making our car purchase experience so easy, nothing was too much trouble.
June 26, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Thank you for such a fantastic review. We’re delighted to hear you found the dealership so professional and that the attention to detail really stood out. Josh and Jason will be thrilled to know they made your purchase experience so easy and enjoyable — nothing is ever too much trouble for them, and it’s lovely to see that recognised.
Many thanks,
Chloe
Had a good experience with a few…
Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even drove a car to our home to make sure it fitted in the garage, above & beyond.
June 24, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hello Maria,
Thank you for your great review! We’re pleased to hear that, despite a few hiccups, Josh and Rob were able to support you and get you back into the brand you love.
It’s fantastic to know Josh went above and beyond to help – we’ll be sure to pass on your kind feedback.
Kind regards,
Kerry
New car from Vertu Hyundai
Jay @Vertuhyundai made the experience of us having a new car so easy and straightforward. Great customer service.
June 16, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good afternoon Susan,
Thank you for your review. It’s great to hear that Jay made the experience so easy and straightforward for you, and that the customer service stood out so positively.
We really appreciate your feedback.
Kind regards,
Dean
Very professional and attentive
Very professional and attentive. Dillon went the extra mile to make sure we were completely happy with the car. Thank you Dillon.
June 12, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good morning David,
Thank you for your review. It’s great to hear that Dillon provided such professional and attentive service, going the extra mile to make sure you were completely happy with your car. Your kind feedback will mean a lot to him.
Kind regards,
Dean
Excellent service
I've used this dealership before and always had a great service from them. Everyone is helpful.
June 5, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good afternoon Ray,
Thank you for your review. It’s great to hear you’ve continued to receive such good service and found the team consistently helpful — we really appreciate your continued support.
Kind regards,
Dean
Good experience
Josh was extremely knowledgeable and helpful. Got a very good deal with my trade in and everything went very smoothly.
May 22, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hi Neil,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a smooth experience at Vertu Hyundai Nottingham.
It’s great to know that Josh was knowledgeable and helpful throughout, and that you were pleased with the trade‑in deal you received. Ensuring everything runs smoothly and delivers great value is exactly what we aim for.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Ourstanding experience
We felt welcome and were treated with respect and courtesy from our first visit to the moment that we handed over the previous and collected the new car. All of our questions were answered professionally and with great kindness. This is the second Motability car that we purchased through Vertu Motors Hyundai Nottingham, and we felt as well advised as we did the first time.
May 22, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Thank you for sharing such a lovely review. We’re so pleased you felt welcomed and well looked after throughout the whole process. It’s wonderful to hear this is your second Motability car with us and that the team provided the same great service once again. Many thanks, Chloe
Great service by team members
Great service by team members, Elisha , Jason and Martin .
Excellent customer service all round and communication was excellent.
10/10 everyday.
Thanks Team
May 16, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Dear Pete,
Thank you very much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received great service from Elisha, Jason and Martin.
It’s wonderful to know that the team provided excellent customer service and communication throughout — your “10/10 every day” comment is especially appreciated and will mean a great deal to them.
Thank you again for your kind feedback and for choosing Hyundai Nottingham.
Kind regards,
Liza
Jay Griffiths is a top man all the help…
Jay Griffiths is a top man all the help and support he gives you is outstanding when it came for me to order my motability car.
May 13, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hi there,
Thank you for your fantastic feedback. We're delighted to hear that Jay Griffiths provided such outstanding help and support throughout your Motability journey. It’s great to know he made the process of ordering your car smooth and well supported — that level of care really does make all the difference.
Your kind words will mean a great deal to Jay and the team.
Kind regards
Dawn
Avoid
Avoid
4 hours for a pre-booked minor service
Warranty claim for a genuine defect took 6 months to process- fobbed off through entire process
Ruined my faith in purchasing another new car
All 4 midlands Hyundai dealers to date have been poor and Hyundai Customer service UK is non existent
Warranty isn't worth the paper it's written on-
April 23, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good morning. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
Great Experience
Jay Griffiths was very professional in his approach. Spent time explaining all the details in friendly manner. Overall a great experience. Thank you very much for being so helpful.
May 6, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good afternoon Ashok,
Thank you for your feedback. It’s great to hear that Jay took the time to explain everything clearly in a friendly and professional way and that the overall experience was such a positive one. We really appreciate you highlighting how helpful he was throughout.
Kind regards,
Dean
Excellent Car Collection Experience with Michael Kwainoo at Hyundai Nottingham
I recently picked up my new car from Vertu Hyundai Nottingham, and I cannot recommend them enough. The entire collection process was smooth, professional, and really exciting.
A special thank you to Michael Kuainoo. He looked after me from the initial order all the way to the final handover. He kept me updated throughout, and on collection day, he took the time to make sure I was completely comfortable with the car before I drove away. Nothing was too much trouble for him.
I'm thrilled with the new car and really appreciated the top-tier customer service Michael provided. If you are visiting Hyundai Nottingham, definitely ask for Michael.
April 22, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hi there,
Thank you so much for taking the time to share such a wonderful review. We're absolutely delighted to hear that collecting your new car from Vertu Hyundai Nottingham was such a smooth, professional, and exciting experience.
A special thank you for recognising Michael Kuainoo. It’s fantastic to know that he supported you every step of the way — from your initial order through to final handover — keeping you fully updated and making sure you felt completely comfortable with the car before driving away. Going the extra mile and ensuring customers feel confident and cared for is exactly what we strive for, and your comments show Michael achieved that brilliantly.
We're thrilled that you're loving your new car and truly appreciate your strong recommendation. Your kind words will mean a great deal to Michael and the entire team at Hyundai Nottingham.
Enjoy every mile in your new car!
Kind regards
Dawn
When I collected my new car
When I collected my new car, the sales executive was outstanding. He showed me around the car and was brilliant in showing me how everything worked and explaining clearly what the controls did.
I drove off the forecourt confidently, knowing the layout of the instrument panel etc.
Thank you Jay.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good afternoon John,
Thank you for your review. It’s great to hear that the handover was so thorough and that everything was explained clearly, helping you drive away feeling confident. Jay will be really pleased to know his support made such a positive difference.
Kind regards,
Dean
Great service from start to finish
Great service from start to finish. This was a new experience for me, so I was relying quite heavily on the advice of the dealership. Dillon was extremely helpful, explaining everything in detail to me -even when I felt like my questions were a bit daft. The process was straight forward and within a week I was able to pick up my new car. Dillion sorted everything for me, connected my phone up for me and showed me everything I needed to know. Great customer service. Thank you!
April 28, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Good morning Jemma,
Thank you for your lovely review. I’m really pleased to hear that the experience felt straightforward and supportive, especially as it was something new for you. It’s great to know Dillon took the time to explain everything clearly, answer your questions, and look after the details right through to handover, including setting up your phone and showing you around the car. We really appreciate your kind feedback.
Kind regards,
Dean
Reply from Vertu Motors - Hyundai Nottingham
Thank you for your feedback. We’re pleased to hear that you found the team friendly, informative, and helpful without any pressure. Your comments are very much appreciated.
Kind regards,
Matthew
Michael was really helpful and made…
Michael was really helpful and made sure I was comfortable in the car I chose. I highly recommend this place.
April 17, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hi Francis,
Thank you for the great review. Wonderful to hear Michael was so helpful and made sure you felt completely comfortable with your choice. Really appreciate the recommendation as well.
Kind regards,
Kerry
Purchased a car from Dillon at Hyundai…
Purchased a car from Dillon at Hyundai Nottingham branch. Great sales person, helped us pick the right car. When picking up he made sure to show us everything we needed to know and answered all our questions before we went on our way. Great service, highly recommend.
April 6, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Thank you for your great feedback. It’s wonderful to hear that Dillon looked after you so well and ensured everything was fully explained when you collected your car. Providing clear, friendly service is something we pride ourselves on, and your comments reflect that perfectly. I’ll make sure Dillon and the Nottingham team receive your praise. Thank you again for choosing us and for the recommendation.
Kind regards,
Keith
I was greeted by Josh who offered me a…
I was greeted by Josh who offered me a drink and discussed my requirements and options. I selected the model of car best suited to my needs. Josh checked my car and printed out an offer for a part exchange deal. I said I'd take it away and think about things as I hadn't fully decided on a Skoda. There was no pressure to complete the deal and Josh invited me to contact him with any questions. The next day I contacted Josh by email to accept the offer. We arranged a pick up date, organised a deposit over the phone and Josh then sent all the details regarding payment. Any forms to be signed were sent by text and agreed by 4 digit codes. A week later I picked up my new car. The whole experience was relaxed, straight forward and unpressured. I was introduced to the Sales Manager, Chris, who thanked me for my business, asked if I was happy with everything and presented me with flowers and champagne. I am more than happy with Vertu, Nuthall Road.
April 14, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hi there,
Thank you for the lovely review. It’s great to hear how relaxed, straightforward and unpressured the whole experience was. Josh clearly looked after you brilliantly from first conversation to collection, and the thoughtful handover from Chris was a really nice finishing touch.
So pleased you’re happy with Vertu Hyundai Nottingham.
Kind regards,
Kerry
I have bought over 9 cars from Michael…
I have bought over 9 cars from Michael Quainoo at Hyundai Nottingham and i have always been treated like family. Thank you very for all your help over the years. Will definitely recommend you to my friends and family.
April 4, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Hi there,
Thank you so much for your incredible loyalty and for taking the time to share such a heartfelt review. Buying over nine cars from Michael is truly remarkable, and it’s wonderful to hear that he has consistently made you feel like part of the family. Your trust and continued support mean a great deal to us.
We’re delighted to know that Michael has been able to help you over the years, and we genuinely appreciate your willingness to recommend us to your friends and family.
If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Kind regards,
Keith
We had issues with the used car we…
We had issues with the used car we purchased. Issues began at one week after pick up and we have been into the garage over 12 times now in 2.5 years.
Luckily most of the big issues are warranty jobs. But each time we had to wait weeks for an appt and there was always trouble getting hire cars.
It was so inconvenient and I have lost trust in both the brand and this dealership.
I have now taken the decision that the car is too troublesome and I don’t trust it so am getting rid despite being in negative equity.
Based on my experience I will never touch another Hyundai ever again
Hyundai Tucson 1.6 mile hybrid diesel.
March 10, 2026
Unprompted review
Reply from Vertu Motors - Hyundai Nottingham
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1H2503 Kind regards, Matthew.
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