Vertu Motors - Hyundai Nottingham Reviews 

Hi would like to say what a great experience I had visiting vertu moters hyundi Nottingham and a special thankyou to brett and Dillon for sorting my new car they answered all my questions in a professional way and made me feel relaxed thankyou again

A very good experience staff are pleasant and professional at there job’s

Really friendly and helpful staff. Lovely people that made the process really easy.

All the staff were exceptional rang back straight away. Arranged the car quickly could not fault would recommend to people.

We found Dillon and the whole team really helpful in doing their utmost to get our business. We were especially pleased with there was no pushy sales tactics as you get with many dealerships these days. Would happily do business with this branch and with Dillon in the future.

I enjoyed meeting Dillon to show me around vertu and show me the car I had seen online , I was made to feel very welcome and once I had established I wanted the car I was explained about financing the car but I wanted to buy it outright, I enjoyed the personal video sent by Dillon made me feel valued as a customer, them after the test drive the whole transaction of buying the car was explained to me really simply and easy
My only gripe and it’s nothing Dillon did wrong is after spending over 17,000 on a car and picking the car up and leaving the forecourt the car was empty of petrol and had 18 miles left so I had to put £67 of petrol in when I was told they’d give me half a tank when I pick it up , probably was just a genuine mistake and someone forgot to do it
But if that’s my only gripe then all I can say Is I recommend vertu to anyone, the service and care I received was first class
Thank you everyone at vertu

I don’t usually leave reviews on Trustpilot, but on this occasion I felt compelled to do so. From the moment I spotted a car online at Vertu Hyundai Nottingham and made contact with the central sales team, right through to driving away from the showroom, my wife and I were made to feel that what we wanted truly mattered and our business was genuinely valued.

All the staff we dealt with were excellent but I’d especially like to mention our sales executive, Michael Quainoo. His friendly, professional manner stood out from the start. He took the time to send us a personalised video of the car, explained everything clearly and adopted a completely no-pressure sales approach — it really was first class.

When we arrived the next day to collect the car, we were warmly greeted by David, who looks after the garage forecourts. He gave us a friendly and personable welcome, took time to chat with us and even made sure we had drinks before meeting with Michael. Those small touches really made us feel special.

Overall, a fantastic experience from start to finish. A BIG 5 stars from us — highly recommended!

PS - We really love the i20 as well!! :-)

I purchased a vehicle from the Basford showroom. I am very pleased with the performance and quality of the vehicle.

The staff were attentive, professional and full of knowledge about the vehicle. The turnaround from purchase to collection was impressive. They made myself feel very welcome and would highly recommend the Basford showroom for all of the above.

James, James and Wesley were fantastic. The whole transaction was without fuss, but with efficiency and professionalism.

Jay was very helpful from ordering through to handover. It was raining during my handover and someone came out, unprompted by Jay, and held an umbrella over me

I want to say a massive Thankyou to Jay .my anxiety was very high,jay made me feel very relaxed ,he explained everything to me in layman terms straight and direct..he was fantastic from start point of call,on the phone , in the show room,until the end picking my car up.Thankyou so much Jay.God bless you and merry Christmas

Booked a Skoda Enyaq test drive for 11.30 only to be kept waiting 50 mins because the sales executive had taken a "walk in" for a test drive. when the business manager approached us after 50 mins he could offer no assurances on when we would be seen so we left.. whilst everyone was professional and polite the apologies were somewhat hollow and to be honest I've never been left feeling less valued as a customer. For all the slick sales talk and patter remember at the end of the day you are just a number on a spreadsheet.

Apart from the price the company have done what I wanted

🌟🌟🌟🌟🌟
Another Fantastic Experience – My Fourth Car from This Outstanding Dealer!

I’ve just picked up my brand new Hyundai Kona Electric, and I couldn’t be happier! From the moment I placed the order to the day I drove it off the forecourt, the entire process was smooth, professional, and genuinely enjoyable.

This is my fourth car from the same dealership, and once again, they’ve exceeded expectations. The salesperson was incredibly friendly, knowledgeable, and made me feel valued throughout. It’s rare to find such consistent excellence, but they’ve managed it every single time.

The Kona Electric itself is a joy to drive — sleek, efficient, and packed with features — but what truly made this experience special was the team behind it. Their attention to detail, clear communication, and warm approach made receiving my new car feel like a celebration.

If you’re considering a Hyundai or just want a dealership that treats you like family, I can’t recommend them highly enough. Thank you once again for making this milestone so memorable!

Salesman was very good sorted out all my enquiries quickly qnd efficiently.

From first visiting Vertu Hyundai Nottingham to see what cars were available, to ordering car then finally collecting my new car, it has been an easy and enjoyable experience. Jay Griffiths, Motorbility expert has been amazing and gone above and beyond to make sure I could collect my new car.

Brought my Hyundai i20 N line S with Vertu Hyundai Nottingham. I'm absolutely in love with my new car. Extremely happy with the help we received by a salesman called Michael. He really looked after me during this purchase. Such a lovely, calm, warm gentlemen. He really looked after me during this time.

Thank you Vertu Hyundai Nottingham

Great experience buying my Inster 02 from Dillon at the showroom in Nottingham. Really easy to do a deal with, no hassle at all and super quick turnaround to picking up the vehicle. Couldn’t be happier!

The sales lady called Abby was very professional and helpful

The members of staff who looked after me were very professional and friendly. I didn't feel hassled or pressurised into making a hasty decision and the member of staff who helped me with my purchase, Dillon, listened to my requirements and met them 100% He explained everything to do with the purchasing of my vehicle clearly.

Extremely friendly and helpful despite it being really busy in the showroom. Made an extremely nice experience trading in my old car for a new Kona.