The Vertu Motors team at Hyundai Sunderland was warm, friendly, and very welcoming from the moment we walked in . They listened to what we needed without any high pressure sales tactics. Sales... See more
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Location
Switch locationWessington Way, Castletown, SR5 3NX Sunderland, Tyne & Wear, GB
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I'm over the moon is all I can say. I dealt with Ash from Vertu Hyundi Sunderland from start to finish when buying my used Audi - that's great as you build up a rapport rather than dealing with diffe... See more
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What an amazing experience, from the initial phone call enquiry to the vehicle handover, everything went very smoothly....no hiccups...our sales executive Faye Gillespie was first class, everything wa... See more
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I purchased a 3 year old green Fiat 500 Dolcevita on 19th December. Within a couple of days I found that the key did not always engage when I tried to start the car and sometimes it took several goes... See more
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Company details
About Vertu Motors - Hyundai Sunderland
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Wessington Way, Castletown, SR5 3NX, Sunderland, Tyne & Wear, United Kingdom
- 0330 108 8733
4.8
Excellent
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jordan was Very helpful from start to…
Jordan was Very helpful from start to finish. All information at hand very polite and professional lovely experience.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Good morning Tony. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Jordan McGill and colleagues
Our sales representative was most helpful and was able to answer all the questions we asked. During the handover period Jordan helped use with the technology of the car giving useful tips so we could make best use of our portable devices to monitor the car to our advantage.
October 22, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent service
The staff were very friendly and helpful.
They listened to my requirements and sorted out a satisfactory deal. Alan Harrop was very professional
October 6, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Good afternoon Haydn. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alan and the team. We hope to see you again soon. Happy motoring, Kerry
Hyundai @ Vertu Sunderland
Sales team, especially Jordan McGill were friendly, courteous and very helpful. At no point did we feel pressured into making a decision. Once we’d made the decision to part exchange, we were offered a great deal and Jordan made the process of the deal very easy, explaining in detail every step of the way. We are very happy with our new Hyundai Kona and with service received at Sunderland Vertu
September 30, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Good afternoon Tom. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great Service!
Great service from the start. Team very helpful and kept up to date throughout the process. Would recommend.
September 30, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Good morning Laura. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Great customer service
Great customer service at this branch. All the staff are helpful and friendly and I am really happy with the car!
September 6, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great service
Great service, very friendly and helpful staff when deciding on purchasing the car. Nothing was a problem, went the extra mile to ensure a hassle free handover. Very happy with the overall service.
September 4, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Sunderland
Good morning Jeffrey. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
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