I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we liv... See more
Company replied
Location
Switch location2 Discovery Way, Old Whittington, S41 9EG Chesterfield, Derbyshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The hospitality and service provided by Danielle and James were truly exceptional. From the moment I arrived at the dealership, I was made to feel welcome, valued, and completely at ease. Their profes... See more
Company replied
My experience with Chesterfield Land Rover has been 5-star from start to finish. Ashley, who dealt with me throughout the process, was absolutely amazing. I live over three hours away in South Wa... See more
Company replied
Very helpful staff. We had a few issues with confusion around the deposit payments. Liam Crossfield was very courteous and knowledgeable.
Company replied
Company details
About Vertu Motors - Land Rover Chesterfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
2 Discovery Way, Old Whittington, S41 9EG, Chesterfield, Derbyshire, United Kingdom
- 0344 659 8141
4.4
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a shame
What a shame this dealership doesn't realise what Administration is required when taking in a Range Rover Sport as part exchange in a brand new £80,000 car.
I have receievd too many to mention texts and calls from a dedit collection company. After being able to get to the bottom of the issue, they are contacting me in regards a NO TAX fine from the DVLA.
I exchanged my car on 26th November and someone at Land Rover Chesterfield drove the car on the public highway on1st December, which resulted in the fine being generated. (they may have or not used dealer plates).
I now have a black mark on my credit file and am being chased for unpayment for teh first time ever, for a cost that isn't mine, all because someone, somewhere in Admin hasn't completed the transfer of ownership detail online.
I had to wait over 9 months for my new car, as someone, somewhere in Admin, ordered the car with the wrong optional drivers packs, on the day of production this came to light. Then Covid hit and along with the micro chip issues, I have a very long wait.
Clearly someone, somewhere in Admin needs to find a new job that requires no brains.
I will never use this dealership again, and recommend others travel to another dealership, there are plenty around.
April 22, 2022
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Good morning Mr Taylor, I will attempt to contact you again directly to discuss your concerns and the Statutory Off Road Notification (SORN) regarding your part exchange. Should you wish to contact me please email me john.steele@vertumotors.com and I will contact you at a time convenient for you. Regards, John Steele, Head of Business.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.