Vertu Motors - Land Rover Leeds Reviews 116

TrustScore 4.5 out of 5

4.5

Sheepscar Way, Land Rover, Gemini Business Park, LS7 3JB Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

Our third new vehicle from Vertu within a short period of time. Sarah who we have done all our business with is a straight talking, honest and very efficient person and over the years has become a de... See more

Company replied

Rated 5 out of 5 stars

Sarah Hellewell made the whole experience amazing would definitely recommend if you are looking to buy a vehicle. I want to mention Olly Adam’s also who made the deal happen both of these amazing p... See more

Company replied

Rated 5 out of 5 stars

A big thank you to everyone at Vertu Land Rover Leeds for such a perfect experience when purchasing our new Discovery. Simon was extremely attentive, ensuring all of our requirements were met —... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Range Rover Stealth and a Defender from the Leeds outlet, and the whole experience was fantastic. From the moment we walked into the showroom, the team made us feel genui... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Land Rover Leeds

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Sheepscar Way, Land Rover, Gemini Business Park, LS7 3JB, Leeds, West Yorkshire, United Kingdom

  • 0344 659 2717

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Third new vehicle purchased

Our third new vehicle from Vertu within a short period of time. Sarah who we have done all our business with is a straight talking, honest and very efficient person and over the years has become a dear friend. Very approachable.

June 1, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Good morning Jacqueline,

Thank you for your continued loyalty—it's fantastic to hear this is your third purchase with us in such a short time. We're delighted that Sarah has consistently provided honest, efficient support and made such a positive impression over the years.

Kind regards,
Dean

Rated 5 out of 5 stars

Excellent service

Excellent service, warm and professional approach and attitude of sale executive

May 28, 2026
Unprompted review
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Reply from Vertu Motors - Land Rover Leeds

Hi Mr Ihnat,
Thank you for your fantastic review! We’re delighted to hear you received such excellent service at Land Rover Leeds.
It’s great to know you experienced a warm and professional approach from our sales executive — we’ll be sure to pass on your kind words to the team.
We really appreciate your feedback and hope to see you again in the future!
Kind regards,
Kerry

Rated 5 out of 5 stars

Sarah Hellewell made the whole…

Sarah Hellewell made the whole experience amazing would definitely recommend if you are looking to buy a vehicle.

I want to mention Olly Adam’s also who made the deal happen both of these amazing people have the best customer service.

May 22, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you so much for your kind words! We are so happy to hear that Sarah & Olly were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

A big thank you to everyone at Vertu…

A big thank you to everyone at Vertu Land Rover Leeds for such a perfect experience when purchasing our new Discovery. Simon was extremely attentive, ensuring all of our requirements were met — especially the 360° cameras my wife wanted for easier parking. His approach was both professional and genuinely friendly, making the whole process smooth and enjoyable.

The video Simon put together of the car was excellent, clearly outlining its features and condition. The conferencing also made everything incredibly easy, especially as I live 160 miles from the dealership. I will certainly be back when its time to change :)
Thanks again Simon!

Regards
Scott

April 30, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Dear Scott,
Thank you for taking the time to leave such a detailed review. We’re delighted to hear you had such a positive experience when purchasing your Discovery.
It’s great to know Simon looked after you so well, ensuring all your requirements were met and making the whole process both smooth and enjoyable. We’re especially pleased that the video and remote communication made things easier for you given the distance.
We truly appreciate your kind words and your future loyalty, and we look forward to welcoming you back when the time comes.
Kind regards,
Danielle

Rated 5 out of 5 stars

This was one of the best experiences…

This was one of the best experiences that i have had when buying a car if there was any delay ways kept unto date couldn't do enough for you Sarah Hellewell take a bow customer service unreal

April 29, 2026
Unprompted review
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Reply from Vertu Motors - Land Rover Leeds

Good morning Pete,

Thank you for your review. It’s fantastic to hear this was one of your best car‑buying experiences and that you were kept well informed throughout. Sarah will be delighted to know her outstanding customer service made such a positive impression.

Kind regards,
Dean

Rated 5 out of 5 stars

Top class

Top class service from a Top class brand. Sarah Hellewell no nonsense, direct to the point and extremely knowledgable. Speak to Sarah if your after a Range Rover you will not be disappointed.

December 12, 2025
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Hi there,
Thank you for the brilliant 5‑star review. It’s fantastic to hear you received top‑class service to match the brand, and that Sarah Hellewell made such a strong impression with her direct, knowledgeable and no‑nonsense approach.
She’ll be delighted with your recommendation — anyone looking for a Range Rover will be in very safe hands with her.
Kind regards,
Kerry

Rated 5 out of 5 stars

Great service

Great service, well informed and good people to deal with.

April 13, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you for your kind feedback. We’re really pleased to hear that you experienced great service and found the team well informed and easy to deal with. Your comments are very much appreciated and will be shared with the team.
Kind regards,
Keith

Rated 5 out of 5 stars

Sarah at the Leeds branch is great

Sarah at the Leeds branch is great, she's very knowledgeable and a pleasure to do business with.

April 9, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you for your kind feedback. We’re delighted to hear that Sarah at our Leeds branch provided such a knowledgeable and pleasant experience. She takes great pride in delivering excellent service, so your comments will be very much appreciated. Thank you for choosing to do business with us.
Kind regards,
Keith

Rated 5 out of 5 stars

From the initial interest in the car…

From the initial interest in the car everything went well.very helpful with the video and communications with the purchase of the car.

March 24, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you for your kind feedback. It is great to hear that everything went well from your initial interest in the car and that you found the video and communication helpful throughout the purchase. We really appreciate you sharing your experience with Land Rover Leeds.
Danielle

Rated 5 out of 5 stars

RR Sport L320

I rated my experience 5/5 stars because the service I received from Vertu Land Rover Leeds was outstanding. The team successfully diagnosed and resolved a very difficult and ongoing issue with my vehicle that had previously been challenging to fix.

Their professionalism, technical expertise, and persistence were impressive, and I was kept informed throughout the entire process. It was clear that they were committed to identifying the root cause and ensuring the problem was fully resolved.

I would also like to extend a special thank you to Beckie Barron for her support and communication throughout the process—it was greatly appreciated.

I truly appreciate the level of care and attention given, and I would confidently recommend them based on this experience.

January 2, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Hi Sebastian
Thank you for your outstanding 5‑star feedback. We're delighted to hear that your experience with Vertu Land Rover Leeds was so positive. It’s wonderful to know the team were able to diagnose and resolve such a difficult and ongoing issue with your vehicle — especially after it had been challenging to fix elsewhere. Their professionalism, technical expertise, and persistence truly shine through in your comments.
We’re also really pleased to hear that you were kept fully informed throughout the entire process and that the team remained committed to identifying the root cause and ensuring the problem was completely resolved.
A special thank you for recognising Beckie Barron — we're glad her support and communication made such a difference during your experience.
We genuinely appreciate your kind words and your confidence in recommending us. It means a great deal to the whole team.
Kind regards
Dawn

Rated 5 out of 5 stars

I was made very welcome and kept up to…

I was made very welcome and kept up to date with the process.
Gemma, was very professional and made me feel very confident in making my decision

February 26, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you for your lovely feedback. We’re so pleased to hear you felt welcomed and well‑informed throughout the process. It’s great to know Gemma’s professionalism helped you feel confident in your decision.
Many thanks,
Chloe

Rated 5 out of 5 stars

Very professional

Very professional, clear and full explanations as well as patience to cover all queries as we got to know our new car.
First class care.

March 4, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you for your wonderful feedback. We’re delighted to hear that you received such professional, clear, and thorough explanations while getting to know your new car. It’s great to know our team took the time to answer all your questions with patience and care. Providing first‑class support is something we take pride in, and we’re pleased this was reflected in your experience.
If you need any further assistance, we’re always here to help.
Kind regards,
Matthew

Rated 5 out of 5 stars

Sarah

Sarah made the buying of the vehicle easy and comfortable. Great communication and no hard sell.

February 23, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Hi Gurnam,
Thank you for your brilliant 5‑star review. We're delighted to hear that Sarah made the buying process easy and comfortable for you. Great communication and a no‑pressure approach are exactly what we strive for, so it’s wonderful to know this came through in your experience.
We really appreciate you taking the time to share your feedback and hope you enjoy your new vehicle.
Kind regards,
Liza

Rated 5 out of 5 stars

Best Land Rover dealership in the area

Following a shocking experience with Lloyd Land Rover at York when I last changed my vehicle in 2023, it was a pleasure to deal with Vertu Leeds.
Gemma was superb throughout (very professional).
Leeds Vertu - how it should be done - an example that other Land Rover dealerships should follow.

February 12, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Good afternoon James,
Thank you for sharing your experience. I’m really pleased to hear that your visit to Vertu Leeds was such a positive one after the issues you faced previously. It’s great to know that Gemma looked after you so well and that the team delivered the level of service you expect.
We truly appreciate you taking the time to leave this feedback.
Kind regards,
Dean

Rated 5 out of 5 stars

Purchase of Defender 110

Simon Lewis was extremely attentive to all our questions and needs. He went above and beyond to make our experience a good one.

February 12, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Good afternoon Lynne,
Thank you for your lovely review. It’s great to hear that Simon was so attentive and took the time to make sure all your questions and needs were fully supported. Going above and beyond to create a positive experience is exactly what we aim for, and we’re delighted to know that’s what you received.
We hope you enjoy your Defender 110 — a fantastic choice.
Kind regards,
Dean

Rated 5 out of 5 stars

Ranger Rover purchase - Leeds

I recently purchased a Range Rover Stealth and a Defender from the Leeds outlet, and the whole experience was fantastic.

From the moment we walked into the showroom, the team made us feel genuinely looked after. They were attentive, professional, and worked hard to put together a great deal for us.

A special mention to Ranbir, who spent the entire afternoon making sure everything was right and that all our needs were met. His approach, patience, and customer care were a big part of why we ended up buying two cars instead of just one!

A really first-class experience from start to finish. Highly recommended.

January 10, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Hi Sanjay
Thank you for sharing such a fantastic review. We're absolutely delighted to hear that your experience at Vertu Land Rover Leeds was first‑class from start to finish. It’s wonderful to know the team made you feel genuinely looked after from the moment you arrived, and that their professionalism and attention helped create a great experience.
A special thank you for recognising Ranbir — we’re thrilled to hear he spent the afternoon ensuring everything was perfect and that his patience and customer care played such a big part in your decision to purchase not just one, but two vehicles. That means a great deal to us.
We truly appreciate your recommendation and hope you enjoy every moment with your new Range Rover Stealth and Defender.
Kind regards
Dawn

Rated 5 out of 5 stars

Great service from Paulo and T

Great service from Paulo and T. I’ve been a customer of Vertu Landrover Leeds for a long time and will certainly continue. Thanks for looking after me

January 29, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Hi Craig
Thank you for your lovely feedback. We're delighted to hear you received great service from Paulo and T, and we truly appreciate your continued loyalty to Vertu Land Rover Leeds. It’s wonderful to know the team has consistently looked after you. Thank you for choosing us again.
Kind regards
Dawn

Rated 5 out of 5 stars

Without doubt the best experience ever…

Without doubt the best experience ever buying a car.
The whole process from seeing the car for the first time to driving away was exceptional.
I have previously purchased brand new luxury cars from Mercedes and BMW but my experience at Vertu when buying a relatively inexpensive secondhand car was actually better than those prestigious brands.
The approach by Sarah Hellewell, the sales executive who gave us personal service, was exemplary.
Sarah was extremely helpful, knowledgable and truly professional in everything she did and was not all pushy and gave us time to make our own decisions without any pressure.
She went the extra mile on all aspects of the sale and we were confident of the advice she gave.
Thanks again Sarah for a wonderful experience—it restored my faith in car salespeople!

January 8, 2026
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sarah and the team. We hope to see you again soon. Happy motoring, Chloe

Rated 5 out of 5 stars

Customer for life

I recently purchased five brand-new Range Rovers for my company from Vertu Land Rover Leeds, and I can honestly say the experience exceeded all expectations. From the very first conversation through to delivery and aftersales, the level of service has been absolutely outstanding.

Ameen and Tahir looked after me from start to finish and were exceptional throughout the entire process. Their professionalism, product knowledge, and attention to detail made what could have been a complex multi-vehicle purchase feel seamless and stress-free. They were always available to answer questions, kept me fully informed at every stage, and ensured everything was handled efficiently and transparently.

The aftersales service has been just as impressive. Any follow-ups or queries have been dealt with promptly and professionally, which really shows their commitment doesn’t end once the cars are handed over. That level of care truly sets Vertu Land Rover Leeds apart.

I am extremely happy with both the vehicles and the service I received. I will absolutely be recommending Vertu Land Rover Leeds to others in my professional network, and I can confidently say I’ll be returning here for all future purchases — nowhere else.

Hats off to Ameen and Tahir — and thank you once again. A first-class experience all round.

December 1, 2025
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ameen, Tahir and the team. We hope to see you again soon. Happy motoring, Selina

Rated 5 out of 5 stars

We recently purchased a new Defender…

We recently purchased a new Defender 110 and the experience was exceptional from start to finish. From placing the order to collecting the vehicle took just three days, which was incredibly impressive. Gemma was outstanding from the outset and made the entire process seamless. Nothing was ever too much trouble and her professionalism, responsiveness, and attention to detail were second to none. She was always available at the end of the phone, kept me fully informed at every stage, and ensured everything ran smoothly. Thanks to Gemma, what could have been a stressful process was instead straightforward and enjoyable. I would not hesitate to recommend her and the team to anyone considering a new vehicle purchase.

December 12, 2025
Unprompted review
Vertu Motors  - Land Rover Leeds logo

Reply from Vertu Motors - Land Rover Leeds

Good morning, Dean . Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

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