What amazing service i received on a recent visit to the Taunton branch. The Lady on reception so friendly and informative, and Phil dealt with a small problem on my car efficiently and super quic... See more
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We only went in to look at the new colours and walked away buying a new Defender. Dee was a great help in selecting the best car for our needs and explained everything to us on the purchase. One wee... See more
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First class experience. Exactly what I’d hoped for when dealing with a brand like Jaguar. Gabrielle was fantastic, she made the whole experience enjoyable and pain free. I would thoroughly recommend V... See more
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Land Rover Taunton - John, Harriet and General Manager Paul all made us feel very comfortable at this dealership they were very helpful, knowledgeable and not at all like the usual ‘sales people’ you... See more
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Company details
About Vertu Motors - Land Rover Taunton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Priory Way, Land Rover, TA1 2BB, Taunton, Somerset, United Kingdom
- 0330 012 2324
4.4
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Exceptional service
Ollie was exceptional even though I wasn't the easiest of customers. Fantastic service from Vertu, I hope it continues with the servicing as I move forwards though I have no doubt it will.
May 22, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for taking the time to share your feedback.
We’re delighted to hear that Ollie provided such exceptional service, even if things weren’t always straightforward — he’ll really appreciate your honesty and kind words. Going above and beyond for our customers is exactly what we aim for, so it’s fantastic to see this reflected in your experience.
It’s also great to hear your confidence in us continuing this level of care as you move forward with servicing. We’ll be sure to do everything we can to maintain that same high standard throughout your ownership journey.
We truly appreciate your support and look forward to welcoming you again in the future.
Kind regards,
Keith
Sales experience
Salesperson Joe Turner went a long way to restoring our experience of Land Rover from previous bad ones, hence we had a period away from Brand.
Now glad to be back
April 13, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Good morning Lee,
Thank you for your review. We’re really pleased to hear that Joe helped restore your confidence and made your return such a positive experience. It’s great to have you back, and we hope you continue to enjoy everything going forward.
Kind regards,
Dean
Poor handover - Bought a used land rover defender 2021…
Bought a used land rover defender 2021 , received the car - with a few questionable things that clearly didn’t fit with my £45k spend .
Car bonnet wouldn’t open , despite apparently having a 160 point check prior to sale.
The car was very damp inside due to a recent valet in lieu of handover . This now I now was to hide the doggy smell that I’m now plagued with.
The tyre were all lower in tread - 3mm apart from the front which the NSF was very low on the outer edges
Buyer be warned- this isn’t a 5 star place !
Not recommend.
January 19, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for taking the time to leave us a review, I am sorry to hear you are disappointed with the condition as it is an approved Land Rover vehicle which passed all checks. We are more than happy to look into everything in more detail and would welcome some direct contact with our used car sales manager Jamie on Jamie.duncan@vertumotors.com.
The young lady we dealt with at Vertu
The young lady we dealt with at Vertu, Maddie, was absolutely superb : very on top of every stage in our purchase, very friendly ( but not overly so) and helpful at every level.
April 17, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Hi there,
Thank you for the lovely review. Wonderful to hear Maddie was superb throughout — on top of every stage, friendly without being overbearing, and helpful at every level. She’ll be delighted with your feedback.
Kind regards,
Kerry
Discovery Sport.
We dealt with Dee and Laura of Virtu Landrovers Taunton in the purchase of our Discovery Sport, they were both great and nothing was to much trouble. Would highly recommend them.
April 10, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Hi Julie
Thank you for your lovely feedback. We're really pleased to hear that Dee and Laura at Vertu Land Rover Taunton were so helpful throughout your Discovery Sport purchase. It’s wonderful to know nothing was too much trouble and that they made the whole experience so positive. We truly appreciate your recommendation.
Kind regards
Dawn
Excellent experience at Vertu Land Rover Taunton
Excellent experience purchasing our new Defender from Vertu Land Rover in Taunton. Leon was exceptional through the entire process from the initial stock check to the out of hours collection. He went the extra mile to make sure it was the right deal and an enjoyable experience. We will certainly be purchasing from Leon again in the future
March 31, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for sharing your excellent feedback. We’re delighted to hear that your experience purchasing your new Defender from Vertu Land Rover Taunton was such a positive one. It’s fantastic to know that Leon supported you throughout the entire process — from the initial stock check right through to the out‑of‑hours collection.
Going the extra mile is exactly what we aim for, and it’s great to hear that Leon made the whole experience enjoyable and ensured you felt confident in your deal. Your comments will mean a great deal to him and to the whole team.
We truly appreciate your trust in us and look forward to welcoming you back when you’re ready for your next purchase.
Kind regards,
Keith
New Car Purchase
Our sales person Holly was great. Have had 3 cars directly from her on behalf of Vertu. She is an asset to the Company, her customer service is excellent and nothing is too much trouble.
Car arrived a little later than planned, and there have been a few issues, one which Holly resolved with the service crew the following day. Door panel was damaged but we are now awaiting for a replacement to be fitted.
Car other than that, is great.
March 20, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Holly has continued to provide you with excellent service — she truly is a great asset to the team, and it’s wonderful to know she’s consistently made your experience positive across multiple cars.
I’m sorry to hear that your vehicle arrived a little later than planned and that there were a few issues on delivery. I’m pleased Holly was able to resolve one of them quickly with the service team, and we appreciate your patience while the replacement door panel is being arranged.
Aside from these issues, it’s great to hear that you’re enjoying the car, and we’ll ensure everything is followed through to get it fully sorted for you.
Kind regards,
Keith
The very friendly and welcoming experience
The very friendly and welcoming nature of both Harriet and Dee.
March 24, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for sharing your feedback. It’s wonderful to hear that both Harriet and Dee made such a friendly and welcoming impression. Creating a positive and comfortable experience for our customers is incredibly important to us, and they will be delighted to know their approach made a difference.
If there’s ever anything more we can support you with, we’re always here to help.
Kind regards,
Keith
Delighted with our purchase of a used F Pace.
Chatting to your salesman Dee whilst waiting for our car being MOTd, we expressed our sadness that JLR had taken the decision to stop making ICE vehicles. Dee showed us a used F Pace HSE with only 3,700 miles. We traded in our 4 year old F Pace HS which we had bought new from JLR Taunton and had done 47,000 miles. All very smooth transaction and we are delighted with the service we received from Dee and the new car.
March 16, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for sharing your experience. I’m delighted to hear that your conversation with Dee led to such a positive outcome. It’s great that he was able to introduce you to the low‑mileage F‑Pace HSE and guide you through a smooth and straightforward transaction.
We’re pleased to know you’re delighted with both the service you received and your new vehicle. Your kind feedback means a lot to the team.
Kind regards,
Matthew
After Sales experience
When you buy a premium car like Land Rover (LR), you are paying for the brand. This also sets automatic expectations for the after sales service from a LR retailer. I have been buying LR cars for the last 12 years and am onto my third car and second retailer.
My experience with the first retailer had been five star. It was not only the service and MOT experience or the work needing done, but it was also the professional, empathetic and excellent service that you expect from a retailer selling a premium product like LR. This is exactly where Vertu Motors- Land Rover Taunton fails to deliver.
I had to change my LR retailer and buy a car from Vertu Motors Taunton owing to a change in my geographical location. I recently contacted them owing to a Safety Recall Notice N945 that I received from LR, regarding a Passenger Airbag Replacement. While booking the appointment for an issue which evidently is not my fault as a customer and causing me genuine inconvenience in terms of disrupting my work etc, I noted a lack of empathy and understanding.
I would urge Vertu Motors Taunton to introspect their approach towards liaising with customers requiring after sales service as they need to consider that when you buy a premium car, you also expect a first class after sales service.
March 17, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for taking the time to share your experience with Vertu Motors, Land Rover Taunton. We are genuinely sorry to hear that your recent experience did not meet the high standards you rightfully expect from a Land Rover retailer.
Our General Manager would very much like to understand more about your concerns and investigate the matter personally. We would be grateful if you could contact them directly at your convenience so we can ensure your feedback is fully reviewed and appropriate actions are taken.
You can reach the General Manager at Robert.vale@vertumotors.com, and they will be happy to assist you further.
Thank you again for bringing this to our attention. We are committed to ensuring that all of our customers receive the premium service expected from Land Rover, and your input is invaluable in helping us improve.
Excellent and very personal service
Excellent and very personal service, it really doesn’t get better than this.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Hi AC David,
Thank you for your brilliant 5-star review. We’re delighted to hear that you received such excellent and personal service at Land Rover Taunton. It’s wonderful to know the team made such a strong impression — feedback like this truly means a lot.
We really appreciate you taking the time to share your experience and hope to welcome you again in the future.
Kind regards,
Liza
Dont buy a landrover or deal with Taunton
Had my Defender 110 since Dec 25, issue with vehicle draining battery. They havent sorted the issue and giving any explanation why the battery would be draining and going dead after two days but blamed AA for fitting a wrong battery after original battery failed and now want £700.00. Also did not carry outca MOT that was requested and not passed on in the notes with the third member of staff dealing and there remarks are Im just getting this passed on to me i dobt know the history of it.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Hi Nicholas,
We’re very sorry to hear about the issues you’ve experienced with your Defender 110 and the frustration caused by the battery and MOT matters. The General Manager would like to look into this immediately and ensure all information is correct. Please feel free to email robert.vale@vertumotors.com with your contact details and vehicle registration.
Thank you for bringing this to our attention—we want to resolve it promptly.
Kind regards,
Rob Vale - General Manager.
A quality Land Rover dealership
What a lovely company and being brutally honest a breath of fresh air for a Land Rover dealership.
Well looked after and excellent service.
Special thanks to Joe Turner
January 22, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Good morning Rob. Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Over & Above Buying Experience …
From start to finish i found Gabrielle Dart in sales to be very professional and honest when purchasing the car.
Outstanding buying experience!
January 10, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you so much for your kind words! We are so happy to hear that Gabrielle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Was welcomed by Leon and Harriet during…
Was welcomed by Leon and Harriet during the purchasing process and everything was smooth in handover day. Leon went out of his way to come in on day off and oversea handover and was a pleasure to deal with. Great experience
December 22, 2025
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Good afternoon, Lee.
Thank you so much for your kind words! We are so happy to hear that Leon and Harriet were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
I had a problem which turned out to be…an ABS sensor fault.
I had a problem which turned out to be an ABS brake sensor with my dash lit up like a christmas tree on my Range Rover Evoque. Phoned JLR Taunton and they fitted me in right away! Arrived to a brilliant welcome from friendly staff who gave me complimentary drinks and snacks while I waited. New sensor fitted while I waited, whats not to like, very impressed!
I particularly want to thank Phil Holt who allowed me to come straight in when my fault developed.
December 23, 2025
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Good morning, Stuart .
Thank you so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Very happy with new vehicle
Very happy with new vehicle. Especially for the service received from Leon Harwood, who was absolutely first rate. His knowledge and attentiveness made the whole experience even better.
November 21, 2025
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Quality & price of vehicle &…
Quality & price of vehicle & exceptional service from all employees.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Brilliant experience of purchasing a car
The Experience of purchasing another car was amazing from walking in the show room we were greeted and offered refreshments.when approached by the sales representative he introduced himself in a very polite friendly manner and was very helpful nothing was to much trouble. Everything was explained and questions answered perfectly, Leon knows his job and how to make people feel comfortable 10out of 10 to you . We also met with other members of staff who were just as friendly and helpful amazing service very happy from start to finish. Paul & Anne many thanks
October 16, 2025
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Thank you so much for your kind words! We are so happy to hear that Lee was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great Team at JLR Taunton
What can I say but such a well organized Land Rover Department at Taunton.
When they were sorting my car we had the unfortunate time of the cyber attack but they were all very professional, everyone made us very welcome with the drinks from Jane.
I had to deal with a few members of staff who were so compassionate to our requests and got everything resolved.
A special thanks to Rob, Jamie, Josh, Aaron, Harriet, Harvey, Simon, everyone worked Professionally to get us such a lovely car. Everyone who helped are a credit to JLR.
Thank you !
October 14, 2025
Unprompted review
Reply from Vertu Motors - Land Rover Taunton
Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jane and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
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