I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... See more
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The only word I can use to describe Vertu is fabulous, very professional service from the moment we stepped in, kept us up to date & Richard was efficient & a lovely person & made us feel at ease duri... See more
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I had an excellent experience and service from Richard at Vertu Nissan Derby. It was the easiset purchase when buying a used car I have ever made. Richard was friendly, knowledgeable and very accommod... See more
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Excellent service by the Derby team who made the purchase straight forward and stress free. Particular thanks to George who kept me fully informed.
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Company details
About Vertu Motors - Nissan Derby
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, United Kingdom
- 0344 659 3338
4.8
Excellent
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and help from Mady I…
Excellent service and help from Mady I cannot thank her enough for her time and help
April 13, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you very much for your kind feedback. We’re delighted to hear that you received such excellent service and support from Mady. She always goes above and beyond for our customers, and your appreciation of her time and help will mean a great deal to her.
We truly value your comments and thank you for choosing us.
Kind regards,
Keith
No salesman hassle - appreciated
It was nice to walk in a garage and not be hassled. Time was given to browse and thin through the options without pressure being placed on me to buy.
My options were discussed and extra time was given for a search of the vehicle I really wanted, with the right spec.
I left the garage on day 1, having purchased a vehicle and feeling comfortable in my decisions
April 10, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi Claire
Thank you for your lovely feedback. We're really pleased to hear how refreshing it was for you to browse without feeling hassled, and that you were given the time and space to think through your options comfortably. It’s great to know your choices were discussed properly, and that extra time was taken to search for the exact vehicle and specification you wanted.
We're delighted you left on your first visit feeling confident, comfortable, and happy with your purchase. Your comments are truly appreciated.
Kind regards
Dawn
nissan derby review
from start to end the customer service has been great no pressure to buy worked with us all the way told them what we wanted and helped us along the way while waiting to collect the car great staff and management.
April 11, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that the customer service was great from start to finish. It’s wonderful to know there was no pressure to buy and that the team worked with you every step of the way, helping you with exactly what you wanted while you waited to collect your car. We truly appreciate your kind words about both the staff and management.
Kind regards
Dawn
The Salesman Tony was brilliant
April 3, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon,
Thank you for your feedback. It’s great to hear that Tony made such a positive impression and delivered a brilliant experience during your visit. We really appreciate you taking the time to share your thoughts.
Kind regards,
Dean
Time for a change
My wife and I decided it was time for a change and went back to Nissan Derby and met up with George and Beth who give excellent service. We drove off yesterday with two Jukes. Excellent service we will be back in a few years to repeat the experience.
March 23, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for sharing your experience. We’re delighted to hear that you and your wife returned to Nissan Derby and received excellent service from George and Beth once again. Driving away in two new Jukes is fantastic, and it’s great to know the whole process was smooth and enjoyable.
We truly appreciate your loyalty and look forward to welcoming you back in a few years for the same great experience.
Kind regards,
Keith
Excellent Service from William Atkinson
William Atkinson is an amazing sales rep. He was professional, transparent, and very helpful throughout the process.
He explained everything clearly, answered all my questions, and never made me feel pressured. His communication was excellent from start to finish.
Overall, a smooth and positive experience with Vertu Motors — I’d definitely recommend William.
March 23, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for sharing your feedback. I’m delighted to hear that William provided such a positive experience throughout your purchase. His professionalism, clear communication, and supportive approach are exactly what we aim to deliver, and it’s great to know you felt well‑informed and never pressured at any stage.
We truly appreciate your recommendation.
Kind regards,
Matthew
Found the vehicle advertised on the…
Found the vehicle advertised on the internet and was able to reserve the vehicle for a fee which is refundable if I didn’t proceed with the purchase. Arranged a test drive and was happy with the vehicle. I purchased the vehicle which I believe to have been good price.
The process of buying and collecting the vehicle went smoothly and the salesman kept me informed. Would recommend this dealer which have a large selection of vehicles for sale.
March 19, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon
Thank you for taking the time to share such a detailed review. I’m really pleased to hear how smoothly everything went for you, from reserving the vehicle online to test-driving and completing the purchase.
It’s great to know the refundable reservation gave you peace of mind while you decided, and even better that the vehicle lived up to expectations on the test drive. I’m glad you felt the price was fair and that the buying and collection process was handled efficiently.
It’s also fantastic to hear the salesperson kept you well informed — that clear communication makes all the difference. Your recommendation means a lot, and I’m sure others will appreciate knowing there’s such a wide selection of vehicles available.
Thank you again for your feedback.
Kind regards,
Dean
Knowing Abraham runs a good ship
Knowing Abraham runs a good ship
Now have my 6th qashqui .. speaks volumes
March 17, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Brian,
Thank you for your review — it’s great to hear from a loyal customer. Having your 6th Qashqai really does say a lot, and we appreciate your continued trust.
I’m pleased to know Abraham and the team continue to give you the confidence to keep coming back. Running a “good ship” is exactly what we aim for, and your comments reinforce that the team are doing things right.
Thanks again for your support.
Kind regards,
Dean
We were dealt with a really helpfull…
We were dealt with a really helpfull andvfriendly manner. Could not have been better.
March 17, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi Michael
Thank you for your lovely feedback. We're really pleased to hear you were dealt with in such a helpful and friendly manner. It’s wonderful to know your experience couldn’t have been better. Your comments are truly appreciated.
Kind regards
Dawn
Service was outstanding from Regan
Service was outstanding from Regan. The car is amazing to drive. Quality deal!
March 14, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for your lovely feedback. We’re delighted to hear that Regan provided outstanding service and that you’re enjoying the drive of your new car. It’s great to know you’re happy with the deal too. We really appreciate you choosing us.
Many thanks,
Chloe
My third new car from dealer and again an excellent service.
This was my third new Qashqai car from the dealership. Yet again the staff provided an excellent, courteous and excellent service through the process. Highly recommend.
March 12, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi John,
Thank you for your fantastic 5‑star review and for your continued loyalty. We’re delighted to hear that this is your third new Qashqai from the dealership, and that once again our team provided excellent, courteous service throughout the process.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza
Lovely staff made to feel very welcome
March 12, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi John,
Thank you for your lovely 5‑star review. We’re delighted to hear that our staff made you feel very welcome during your visit. Creating a friendly and comfortable experience is incredibly important to us, and we really appreciate you taking the time to share your feedback.
Kind regards,
Liza
pleasant experience
No hard selling, staff pleasant throughout, especially Regan!
February 27, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Alison,
Thank you for your review. We're really pleased to hear that your visit was relaxed and pressure‑free, and that the team looked after you well throughout. It’s great to know that Regan, in particular, helped make the experience so positive.
Kind regards,
Dean
My new Qashqai 205…
The whole purchasing experience was excellent.
Special thank you to Regan Palmer for maing everything so easy and for being so helpful
March 6, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi David
Thank you for your excellent feedback. We're delighted to hear that your purchasing experience was so smooth, and that Regan Palmer made everything easy while being so helpful throughout. Your kind comments are truly appreciated.
Kind regards
Dawn
A most pleasant experience.
From placing an order to completion I met with a most friendly, courteous and helpful experience. I must mention Richard and Chloe and Beth for making me feel so welcome. All in all this showroom provides a most comfortable environment that I would seriously recommend to anyone. The car is everything we could ask for as well.
March 2, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Mr Flood,
Thank you for your wonderful review. I’m really pleased to hear that your experience from placing the order through to completion was friendly, courteous and helpful throughout. It’s great to know that Richard, Chloe and Beth made you feel so welcome — they’ll be delighted to hear your kind words.
I’m also glad the showroom environment felt comfortable and inviting, and that your new car is everything you were hoping for. Your recommendation means a great deal.
Kind regards,
Dean
Dealing with Tony Radford (derby) was a…
Dealing with Tony Radford (derby) was a pleasure, such a nice humble human being credit to you!
March 5, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Jim, Thank you for the lovely review. It’s great to hear that dealing with Tony at Derby was such a pleasure — your comments about his humility and kindness really stand out. He’ll be delighted to know he made such a positive impression and is seen as a real credit to the team.
Kind regards,
Kerry
QUALITY
One of the Best experience I have Had .Bridie Is A True Motabilty Sales Person .Nissan are Very Lucky.
March 2, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi Barry,
Thank you so much for your fantastic 5‑star review! We’re absolutely delighted to hear that this was one of the best experiences you’ve had. Bridie will be thrilled with your wonderful feedback — she’s a true credit to the Motability team, and we couldn’t agree more that we’re very lucky to have her.
Thank you for taking the time to share your experience with Vertu Nissan Derby.
Kind regards,
Liza
From start to finish Anthony made…
From start to finish Anthony made buying the car almost painless. He was very informative and helpful. Very friendly and cheerful and I felt respected throughout the whole process, nothing was too much trouble and all questions were answered.
February 10, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for taking the time to share your feedback. I’m delighted to hear that Anthony made the whole process so smooth and straightforward. It’s great to know you found him informative, friendly, and always willing to help. We really appreciate your kind comments.
Kind regards,
Keith
Came over from leicester to view 2 cars…
Came over from leicester to view 2 cars i spotted on autotrader, bridie the salesperson came out in the rain to speak with us, opened up the 2 cars for us then organised a test drive in one, we then sat down in the showroom and worked out a deal, she was very nice to deal with.
February 6, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Hi Mark
Thank you for sharing your experience. We're delighted to hear you travelled from Leicester to view the cars and that Bridie took such good care of you — even heading out in the rain to help. It’s great to know she opened both cars for you, arranged a test drive, and was a pleasure to deal with while working out your deal in the showroom.
Your feedback is truly appreciated.
Kind regards
Dawn
Richard,the motorbility rep was superb!
Richard,the motorbility rep was superb! He answered all of our queries, put us at ease and made the whole experience of leasing the Nissan Juke amazing 👏
February 9, 2026
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for your review. I’m really pleased to hear that Richard, our Motability specialist, was superb and made the whole Nissan Juke experience easy and enjoyable. I’ll be sure to pass on your kind words.
Kind regards, Keith
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